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Garber Honda

Rochester, NY

4.8
2,286 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,286 reviews

April 22, 2016

Garber will always have my service! We purchased a 2016 Odyssey from Pete MacCracken. He did an excellent job of helping us find exactly what we wanted. He was fast and efficient. From t More

by Brandon & Tamara S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe (in Finance), Pete MacCracken
Apr 25, 2016 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. I am glad to hear that you enjoyed working with Pete on your Odyssey Purchase. Our sales professionals receive thorough training on the Honda products and we are so excited to be able to show our customers all that the vehicle has to offer them. This is just the start to our relationship. Please do not hesitate to reach out should you have any questions on your Odyssey. We will be here for you. We thank you again and appreciate your business. Kevin I Parker General Manager/Managing Partner

April 21, 2016

Excellent - Service & Sales OK, I've been a Honda Owner at this location since Jan 2001 and continually receive excellent service from all employees. This visit was like all the More

by Barto1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Financial Rep - can not remember his name, he took me thru all the paperwork to complete the deal, explained each of the forms to be completed, very helpful, John Bridgett, Brian Bender, Brandon Parker
Apr 26, 2016 -

Garber Honda responded

Thank you for choosing Garber for your recent Honda purchase and service experience. We appreciate your continued patronage for our service department and for the confidence you have in our advisors. I am glad you were able to sit and speak with Brandon about the possibility of upgrading your vehicle to a new Accord. Its great to see that Brandon and Brian worked diligently to get you the right vehicle at the right price. Please do not hesitate to contact us should you need anything during the life of your Accord. We look forward to working with you in our service department in the future. Thank you again! Kevin I Parker General Manager/Managing Partner

April 21, 2016

Love Ginamarie, Love SUBARU!!! After doing some online research, on Edmunds.com, I chose to contact the Garber Used Car Superstore regarding 2014 Subaru Outback. I was very skeptic More

by WC Bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Tran, Ginamarie Lanzatella
Apr 26, 2016 -

Garber Honda responded

Thank you for choosing Garber for your recent vehicle purchase. I am so glad you were in amazing hands with Ginamarie. You described her perfectly. She is a unique person and we are very lucky to have her on our team. We hope you are enjoying your VERY safe Subaru outback. We are happy to have created a customer for life and should you need anything during the life of your vehicle, please do not hesitate to reach out. We are here for you. Kevin I Parker General Manager/Managing Partner

April 19, 2016

Ray is amazing and so is Garber I went to Garber with no idea what I wanted other than something affordable and dependable I got exactly what I needed and so much more. Ray was very More

by sscurry90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Dublin, Man Tran
Apr 21, 2016 -

Garber Honda responded

Thank you for choosing Garber for your Toyota purchase. I am so glad to hear about the experience you had with Ray. He was a real advocate for you ensuring you got the right vehicle at the right price all while ensuring you drove home in that new car within hours. I am so glad our finance manager went the extra set to talk with you about the value of your car. Thank you again and enjoy your new to you vehicle! Kevin I Parker General Manager/Managing Partner

Apr 21, 2016 -

Garber Honda responded

"Thank you for choosing Garber for your Toyota purchase. I am so glad to hear about the experience you had with Ray. He was a real advocate for you ensuring you got the right vehicle at the right price all while ensuring you drove home in that new car within hours. I am so glad our finance manager went the extra step to talk with you about the value of your car. Thank you again and enjoy your new to you vehicle! Kevin I Parker General Manager/Managing Partner"

April 18, 2016

My first Honda My salesperson was James. I got myself 2016 Pilot LX AWD on 4/16/2016. Love the car more and more every day (that is a third day in a raw). The deale More

by Alex K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Brodsky
Apr 21, 2016 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent Pilot purchase. It's a remarkable SUV and the redesign is still getting tons of buzz! I am glad you did not feel the pressure or hassle that can sometimes be the car buying "horror stories" out there. We do want to give our customers all the information about their vehicle and though we know not all customers want warranties or special options on their new car, we do want to make sure they are aware of the products we have available to them. I am glad you didn't feel any pressure at our dealership. Thank you again! Kevin I Parker General Manager/Managing Partner

April 16, 2016

Very easy to work with! My sales rep Gina was a pleasure to deal with! She made everything very easy, knew what type of vehicle I would be pleased with and helped make my pay More

by gianmario511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
Apr 18, 2016 -

Garber Honda responded

Thank you for choosing Garber for your recent vehicle purchase. I am glad to hear that you enjoyed working with Gina and that she worked with you to ensure you got the right car at the right price. Enjoy your new car! Kevin I Parker General Manager/Managing Partner

April 10, 2016

I knew I would get a good deal and they would be friendly I had bought two cars there already so I knew I would get a fair deal and as always they were very nice and gave me exactly what I wanted. we got th More

by grandby1946
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joey Eldred, Billy Buechel
Apr 11, 2016 -

Garber Honda responded

Thank you for continuing to choose Garber Honda for your vehicle needs. I am happy to hear about the experience you had working with Billy and Joey on your new vehicle. And even happier that you were able to drive away that same day. Thank you again! Kevin I Parker General Manager/Managing Partner

April 05, 2016

My 1st Car Thanks to Joe. I got my 1st car 2016 Honda CRV. Joe was so accommodating, a very good sales person and so helpful. I liked his customer service skill. More

by MCMag
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Lighthouse
Apr 05, 2016 -

Garber Honda responded

Thank you for choosing Garber Honda for your first car purchase. And what an amazing choice, the 2016 CR-V is a remarkable SUV in the Honda lineup. I am so glad that you enjoyed working with Joe Lighthouse and that your first experience was surely a great one! Kevin I. Parker General Manager/Managing Partner

April 03, 2016

2007 RAV4 in 12 hours Gina and Dan were awesome! Incredibly patient and not at all pushy. They really listened to what I wanted and did everything they could to make it a p More

by s.sarkis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Lennox, Ginamarie Lanzatella
Apr 04, 2016 -

Garber Honda responded

Thank you for choosing Garber for your recent vehicle purchase and thank you for sharing that experience with others who may be in the market for a new car. I am glad to hear that you truly working with Gina and Dan during the process and how exciting is it to get your new car in the same day! We truly love our customers and are great to hear about their experiences at our dealership! Kevin I. Parker General Manager/Managing Partner

April 02, 2016

Great dealership Annie is the best. She goes the extra mile to make sure you get the best deal possible. Sometimes trying to buy or lease a car is very hard, but this More

by Crv guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Bochno
Apr 04, 2016 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle lease. And thank you for your kind words for Annie Bochno, your sales representative. We are happy to hear you enjoyed working with her and received a great deal on your newest lease. Kevin I Parker General Manager/Managing Partner

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