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Garber Honda

Rochester, NY

4.8
2,285 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,285 reviews

January 12, 2016

Xavier is a credit miracle worker! This is our 2nd time buying a car from Xavier Cox. I was so impressed he remembered us. He had a tough job because my credit is less than stellar. He More

by MKS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Cox
Jan 12, 2016 -

Garber Honda responded

Thank you for allowing Garber and Xavier the opportunity to earn your business not once but twice. We appreciate you coming back to work with Xavier again. I am glad he was able to work with you to get your approved for a new to you Ford Escort. We have a special finance department to work with those customers who have a "less than stellar" credit. Thank you again! Kevin I. Parker General Manager/Managing Partner

January 12, 2016

Picked up my new car! Thank you to Isaac Elliot for all the help when I needed to pick up my new Honda Civic! Isaac also showed me how to use the amazing features that com More

by M.P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Conradt, Issac Elliott
Jan 12, 2016 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent Honda Civic purchase. We hope you are enjoying your new vehicle. I am so glad you enjoyed working with Thomas and Issac. They are a great team and enjoy the relationships they build with their customers. Enjoy your new car! Kevin I. Parker General Manager/Managing Partner

January 12, 2016

Customer are top priority! First time dealing with this dealership and will definitely go back. Got everything done over the phone and email, which is very important for me. Dan More

by FlexMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Moreno, Matthew Moreno
Jan 13, 2016 -

Garber Honda responded

Thank you for choosing Garber for your recent vehicle purchase. I am happy to hear Daniel was very accommodating to you and your schedule. Enjoy your new car! Kevin I. Parker General Manager/Managing Partner

January 08, 2016

Best Car Dealership Experience Ever I had a great experience working with Issac Elliot. Not only is he friendly, professional and knowledgeable -- he truly cares about his customers. H More

by DHanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issac Elliott, Ray Henton
Jan 11, 2016 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. You could not have described Issac more perfectly. He is a true asset to our team and appreciates all the relationships he creates with his customers. I hope you enjoyed your time at our dealership and meeting different staff members. We are family here at Garber Honda and want to make our customers feel like family as well. Congrats on your new car and thank you again! Kevin I. Parker General Manager/Managing Partner

January 07, 2016

Jon Black is a miracle worker Kind, helpful and quick service was greatly appreciated as well as my new car. Thanks Jon Black for all your help and assistance with my purchase!!!! More

by glamma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Black
Jan 08, 2016 -

Garber Honda responded

Thank you for allowing Garber the opportunity to earn your business. I am glad you enjoyed working with Jon Black and that he made the process quick and easy. Enjoy your new car! Kevin I. Parker General Manager/Managing Partner

January 06, 2016

Professional and courteous I had the pleasure of working with Adam Bolt. He was professional, courteous and really went above and beyond for me. I had MANY questions and he alw More

by jah03456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bolt
Jan 07, 2016 -

Garber Honda responded

Thank you for choosing Garber for your recent vehicle purchase. We know you have many options and we are happy to have earned your business. I am glad you enjoyed working with Adam Bolt and that he was able to answer your questions. Buying a new vehicle is a great expense so we welcome any and all questions you may have about the process. Thank you again! Kevin I. Parker General Manager/Managing Partner

January 05, 2016

Amazing! I have never instantly felt so welcomed in any dealership in all my life! The no pressure, no hassle, straightforward honesty was absolutely refreshin More

by Kaybabez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginamarie lanzatella, Daniel Moreno, Matthew Moreno, Man Tran
Jan 05, 2016 -

Garber Honda responded

Thank you so much for all the kind words about your experience at our dealerships. We want all of our customers to feel like a welcomed guest in our own home. I am glad Ginamarie and Daniel helped you get the vehicle you wanted and provided a 5 star service. Should you need anything during the life of your vehicle, do NOT hesitate to call us. Kevin I. Parker General Manager/Managing Partner

January 01, 2016

Better than expected. Pleasant. My experience with Garber in buying my new Honda was more pleasant than I expected. I dreaded the new car buying experience. When I felt I was getting More

by Sleighman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Henton Jr.
Jan 04, 2016 -

Garber Honda responded

Congratulation on your first new car in 10 years! I am hope are enjoying on the exciting features your Honda has to offer! We appreciate you allowing Garber the opportunity to earn your business. We understand the dread customers have when going to purchase a car.....I am so glad we were able to provide a very positive experience for you. Thank you again! Kevin I. Parker General Manager/Managing Partner

December 24, 2015

uninterested salesman My wife and I went to Garber honda to lease a crv and talked to Tim. We told him we would like a silver one. they brought out a black one and said the More

by fredsvette6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim
Dec 24, 2015 -

Garber Honda responded

I am sorry to hear about the experience you received at our dealership. I certainly do not want to leave you with a bad impression of Garber and our staff. We never want to lose a customer. I thank you for bringing your experience to my attention as though we cannot change what happened, we certainly will be using it as a coaching tool for our staff. Happy holidays. Kevin I. Parker General Manager/Managing Partner

December 24, 2015

No B.S. here Thomas conradt was great to work with and very helpful. A real straight shooter, no B.S.. Also andrew paris who handled financing made me feel comfota More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Conradt, Andy Paris
Jan 04, 2016 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. I am glad to hear you enjoyed working with Thomas and Andy. Enjoy your new car! Kevin I. Parker General Manager/Managing Partner

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