
Garber Honda
Rochester, NY
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Purchase of a pre-owned vehicle Sales staff and Managers are a pleasure to deal with. They listened to my wants and concerns and put me in a vehicle that best worked with my budget. Sales staff and Managers are a pleasure to deal with. They listened to my wants and concerns and put me in a vehicle that best worked with my budget. More
Good repeat experience This was a good experience for buying a used car. Helpful and informative. Questions I had were answered and I was not given the run around. This was a good experience for buying a used car. Helpful and informative. Questions I had were answered and I was not given the run around. More
Great Experience Staff were all very friendly and easy to work with. They were very helpful and willing to work with us to ensure we were happy with our purchase. Staff were all very friendly and easy to work with. They were very helpful and willing to work with us to ensure we were happy with our purchase. More
Great experience! Everyone at Garber was fantastic to work with. Xavier helped us buy our first car, so when we were in the market for another we came right back to him Everyone at Garber was fantastic to work with. Xavier helped us buy our first car, so when we were in the market for another we came right back to him. He helped us get a great deal and worked with us for our budget and family needs. He's personable, reliable, and easy to work with. Buying a car isn't something we were looking forward to doing and everyone at Garber made it a great experience. We came out with an awesome car that fits our family's needs perfectly! More
Great Experience!! Great overall experience. First time doing business with Garber, and they have definitely earned my future business and recommendation to family and Great overall experience. First time doing business with Garber, and they have definitely earned my future business and recommendation to family and friends. Dan, Matt and Man were a true pleasure to deal with. Very accommodating to my children and didn't waste my time or theirs. I test drove the vehicle at 3pm and picked it up at 5pm, on a Saturday. The service department is top notch too!! From service technicians, to managers, the level and consistency of service is excellent! More
Sadly This Is Why I Do Not Go To Dealerships For Maintenance I typically perform my own maintenance work on all of my vehicles. After having a bad experience with the service department to address a wiring issue I typically perform my own maintenance work on all of my vehicles. After having a bad experience with the service department to address a wiring issue, the service manager provided a free oil change which was a well appreciated gesture. A few months later I returned to redeem my free oil change and also purchase a NY state inspection. After attempting to sell me $115 of cabin and air filters, I was told I would need wiper inserts at a cost of $7.99 each plus $10 for installation. When I responded to disregard the inspection, I was told it was too late and that I would have to pay the inspection fee no matter if it was passed or not. Needless to say I caved and purchased the $12 worth of parts for $26 which needed replacement on my 2015 Accord. Overall a very poor experience and I will not be back for service. I included 2 stars in recognition of the original service manager Debra Farra who was a pleasure to deal with. This is my fifth vehicle purchase from Garber and sadly their service will have me shopping around the next time I am in the market. More
Pleasurable car buying experience Very happy with my car buying experience at Garber. Friendly, knowledgeable and professional sales and financing. Did my homework on pricing and ea Very happy with my car buying experience at Garber. Friendly, knowledgeable and professional sales and financing. Did my homework on pricing and easily made a deal. More
Positive experience James was great to deal with. He is friendly, honest and not at all pushy. We were dreading the car buying experience but he mad it enjoyable. James was great to deal with. He is friendly, honest and not at all pushy. We were dreading the car buying experience but he mad it enjoyable. More
Leasing Honda Accord I am very pleased with my experience with Garber Honda. Isaac Elliott was very knowledgeable and organized which made the whole process easy and stre I am very pleased with my experience with Garber Honda. Isaac Elliott was very knowledgeable and organized which made the whole process easy and stress free. Thanks Isaac More
First Honda Love my new CRV! The salesperson, James Brodsky, was great. He was friendly, knowledgeable and aimed to please. He took a long time explaining all th Love my new CRV! The salesperson, James Brodsky, was great. He was friendly, knowledgeable and aimed to please. He took a long time explaining all the features of the vehicle. More