Garber Honda

Great Experience Great Honda dealership with friendly, knowledgeable, and respectful staff. Pete MacCracken was a pleasure to work with. I was very satisfied with my Great Honda dealership with friendly, knowledgeable, and respectful staff. Pete MacCracken was a pleasure to work with. I was very satisfied with my new car purchase, and have been very happy with their service center in the past. Recommended! More

Made Purchasing Easy! Our experience at Honda as always been positive. This is the first time we have worked with the preowned sales staff. Joe Palotto was friendly and kno Our experience at Honda as always been positive. This is the first time we have worked with the preowned sales staff. Joe Palotto was friendly and knowledgeable. He also made our car buying experience easy and pleasant! He has done follow-up calls as well to check on the car and how we like it. As we have for a long time, we will continue purchasing our Honda cars at this dealership. More

Not impressed with cheesy sales tactic We went to Garber Honda as my wife and I were interested in purchasing a new Pilot. Although the dealer couldn't compete with the pricing I was quoted We went to Garber Honda as my wife and I were interested in purchasing a new Pilot. Although the dealer couldn't compete with the pricing I was quoted in the Buffalo market, the salesperson (Pete) passed on a suggestion from his sales manager (Andy) to have us come in for an appraisal anyway. It was put to me that it might be 'in my best interest.' With the thought that it wouldn't hurt to get another appraisal, we did take our vehicle in. I felt we were dealing in good faith. The appraisal took roughly 45 minutes. They looked our car over and somebody took it for a test drive during the appraisal process. Upon completion, the sales rep informed me that he would have a price to offer on Monday, after consulting with their 'foreign car specialist'. We had a Toyota for crying out loud. Last time I checked, Honda was considered a 'foreign car' as well. Upon getting back in our car, my wife noticed a good sized black grease smudge mark on her passenger seat (beige leather no less). How do you allow that to happen to somebody's vehicle during an appraisal? This wasn't an oil change or other mechanical work. Just complete carelessness. We were not too happy, but we didn't make a deal of it. On Monday, sales rep called me with appraisal value. An open ended appraisal with a high and a low number with a range of $1500 between them. I immediately felt this was nothing more than a ploy to get us back to the dealership- since they couldn't compete with the vehicle pricing we had been offered elsewhere. How can you not have a number for us after looking our vehicle over, presumably car faxing it, taking it for a test drive, and consulting with your 'foreign car specialist". This was the only dealer that couldn't or wouldn't give me a hard number for our trade-in. This dealer completely wasted my time and my families time with this cheesy sales tactic. I didn't appreciate that. My advice to you- before you purchase a Honda from Garber, get a price from them, then check out the U.S. News and World Report Best Pricing Program. Enter zip codes for Buffalo and Syracuse markets. We saved at least $1500 over what Garber offered, plus we received full value on our trade-in. No games. No nonsense. More

easy&pleasant From the minute I walked into the doors I received great service! Everyone was friendly and relaxed. I worked with Xavier and he put me at ease and ma From the minute I walked into the doors I received great service! Everyone was friendly and relaxed. I worked with Xavier and he put me at ease and made my experience pleasant. His follow up was great! The whole Garber team is excellent and I can't wait to work again with them in the future. More

Great Team at Garber Honda! Our family just leased a 2015 Honda Civic from Garber and the team there was terrific to work with! Joe Lighthouse was a pleasure to deal with, and a Our family just leased a 2015 Honda Civic from Garber and the team there was terrific to work with! Joe Lighthouse was a pleasure to deal with, and all of the staff were very helpful and super friendly. They followed up on every question we had, and we definitely feel we got a great vehicle at the best possible price. This is our second vehicle from Garber and we highly recommend this team! Thanks and keep up the good work! More

Great leasing experience. I worked primarily with Annie Bochno. She provided exceptional service. I had a lot of detailed questions and met with her four different times over I worked primarily with Annie Bochno. She provided exceptional service. I had a lot of detailed questions and met with her four different times over five weeks because of all of the test drives and different information I wanted, and I changed my mind on several important aspects of the deal before finalizing. She was always positive and supportive and handled the deal the way I wanted. Great attitude, great support. I would work with her again in a heartbeat, and have already referred a friend to her. And the rest of the team at Garber was also terrific. Great experience, and I hate car shopping. More

Got me in a car If you need to get financed for a preowned vehicle if this is the place to go. Overall they got me in my first car within 2 days. If you need to get financed for a preowned vehicle if this is the place to go. Overall they got me in my first car within 2 days. More

Very helpful I was given great service finding my car at Garber Honda. The sales associate listened to what I was looking for and made it happen. I am very pleased I was given great service finding my car at Garber Honda. The sales associate listened to what I was looking for and made it happen. I am very pleased with the car I have! More

Excellent! This is the best dealership I have ever made a purchase, Garber Honda dealership is excellent very pleased with everything will buy there again also r This is the best dealership I have ever made a purchase, Garber Honda dealership is excellent very pleased with everything will buy there again also recommend other to shop ,I was not under any pressure so that made me very comfortable a very homely atmosphere. More

Leased 2016 Honda Accord A very pleasant experience. Everyone was very friendly and professional. This is my third lease from Garber and I will definitely lease from them ag A very pleasant experience. Everyone was very friendly and professional. This is my third lease from Garber and I will definitely lease from them again. More