
Garber Honda
Rochester, NY
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Annie Bochno is an AMAZING sales person!! Annie Bochno made the buying experience enjoyable. I was a 30 year customer of Ide Honda before reaching out to Garber Honda for my 4th Honda purchas Annie Bochno made the buying experience enjoyable. I was a 30 year customer of Ide Honda before reaching out to Garber Honda for my 4th Honda purchase. Annie provided amazing customer service from the first phone call. She answered all my questions, provided no nonsense pricing over the phone, and found the exact car I wanted to purchase. All this was done without me setting foot into the dealership until it was time to pick up my brand new 2015 Honda Accord. Her professionalism when I picked up my car continued. She even called the next day to make sure I was enjoying my car and asked if I had any questions. I would recommend Annie to anyone who is looking to purchase a car!!! More
David Lamb made my car buying experience a pleasure. My wife Bru and I could not have had a more pleasurable, non pressured car buying experience with David. We found our car on line and drove to Rochest My wife Bru and I could not have had a more pleasurable, non pressured car buying experience with David. We found our car on line and drove to Rochester from Cheektowaga NY for our purchase and it was worth the drive in the Miata we wanted to trade in. We found the the perfect car at the perfect price that we absolutely love. We got a very good price for our trade in and car payments we can afford. I recommend Garber Honda to all of my family and friends. Michael Stedge in financing was very helpful and accomedating doing our final paper work before we drove off in our Prius. The car, even though used, was shiny and super clean inside and out. Couldn't be happier with it and hope to drive it for many years to come! More
The salesperson I worked with was great! I loved my salesperson! However, I was a little upset that when I went to pick up the lease, there was a dent in the car. Then when I went to get it f I loved my salesperson! However, I was a little upset that when I went to pick up the lease, there was a dent in the car. Then when I went to get it fixed they somehow managed to replace the wring bumper! Not my salesperson's fault but the mechanics need to pay more attention. More
A very positive experience Raymond Dublin: Ray was very pleasant to deal with. He was professional, articulate, well mannered and knowledgeable. What I liked most about him wa Raymond Dublin: Ray was very pleasant to deal with. He was professional, articulate, well mannered and knowledgeable. What I liked most about him was that he was not aggressive and overbearing, one of the last things an educated consumer wants to encounter. In fact, he was such a please to work with, I made a promise to send anyone that asks about my purchase to him. A very positive experience! I sent a friend the following week, unfortunately, he decided to lease a new Accord. Sorry about that Ray. Keep up the excellent customer service, you'll go far! More
Go for Garber Honda Issac Elliott. I felt like I was with family. Mr. Elliott knew his merchandise. I truly felt he had my best interest at heart. He wanted a satis Issac Elliott. I felt like I was with family. Mr. Elliott knew his merchandise. I truly felt he had my best interest at heart. He wanted a satisfied customer, not jut a sale. More
Great used car buy My first car purchase in 10 years. Great experience with Annie in Sales and Rose in Finance. Smooth test drive and knowledgeable sales staff and great My first car purchase in 10 years. Great experience with Annie in Sales and Rose in Finance. Smooth test drive and knowledgeable sales staff and great finance rate from Finance staff. Will be back More
Positive Experience Thomas was attentive, knowledgeable, and both personable and professional. I already knew exactly what model and color I wanted to buy but if that we Thomas was attentive, knowledgeable, and both personable and professional. I already knew exactly what model and color I wanted to buy but if that were not the case I am confident Thomas would have been able to answer all my questions regarding the different models available. More
Simple and smooth Worked with Xavier and Rose Very good listeners and able to fit the product with my needs very patient and workable Quick with response to my questi Worked with Xavier and Rose Very good listeners and able to fit the product with my needs very patient and workable Quick with response to my questions And concerns. Xavier was able to get me a loaner car So I could leave the crv to have windshield fixed Easy to work with ! Thank you Cherie Wage More
Overall a great car buying experience! This was my first time buying a car so I was honestly worried and a little stressed about how this experience would be. Luckily Xavier Cox worked with This was my first time buying a car so I was honestly worried and a little stressed about how this experience would be. Luckily Xavier Cox worked with me and he was completely friendly and helpful. He was able to make my first car buying experience free of stress and worry. Everything was taken care of for me, from getting insurance for the first time to registration. I'm glad that I went to this dealership to not just receive a great car but also incredible customer service! I'm loving my 2013 Civic and will be sure to recommend this dealership to all of my friends! More
Best car buying experience, hands down!! This was by far the best car buying experience I have ever had. Rose Noyes went above and beyond to make this a "pain free" experience. She took the This was by far the best car buying experience I have ever had. Rose Noyes went above and beyond to make this a "pain free" experience. She took the time to answer all of my questions, and help me talk through the financing process to get me a rate I couldn't even believe. I came in with my bank quote, and she was easily able to match and then beat their rate. I was able to get the vehicle I wanted at a very affordable price. She also took the time to deliver my vehicle to me, since I was not trading in my other vehicle. When she got it to my home, she spent time patiently going over all of the features so I could get in and enjoy it right away. What excellent customer service she provided! She took all of the fear out of purchasing a new vehicle. I love my CR-V and would highly recommend you going into Garber to see Rose, and have her help find the right vehicle for you. More