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Garber Honda

Rochester, NY

4.8
2,285 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,285 reviews

August 04, 2015

Annie Bochno is an AMAZING sales person!! Annie Bochno made the buying experience enjoyable. I was a 30 year customer of Ide Honda before reaching out to Garber Honda for my 4th Honda purchas More

by Joy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Bochno
Aug 05, 2015 -

Garber Honda responded

We want to thank you for giving Garber Honda the opportunity to earn your business. We appreciate you giving us a call and I am so glad you were able to work with Annie Bochno. She is a true asset to our sales team and is excellent at what she does. She has true knowledge on the Honda product and goes out of her way to ensure her customers are getting what they want and at a price they were hoping for. Thank you for all the kind words you said towards Annie. We hope you will give our service department the same opportunity to earn your business. We truly are just a phone call away so please don't hesitate to reach out if you have any questions. Kevin I. Parker General Manager/Managing Partner

August 01, 2015

David Lamb made my car buying experience a pleasure. My wife Bru and I could not have had a more pleasurable, non pressured car buying experience with David. We found our car on line and drove to Rochest More

by frankoamerican
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lamb, Michael Stedge
Aug 03, 2015 -

Garber Honda responded

We hope you are enjoying your 'new' Toyota Prius from the Garber Pre-Owned Super Center. We know as a customer you have many choices on where to purchase your vehicle and we appreciate you giving Garber the opportunity to earn your business. I am glad to hear you enjoyed working with David and Michael during the process. Please let us know if you need anything during the life of your vehicle! Kevin I. Parker General Manager/Managing Partner Garber Honda

July 31, 2015

The salesperson I worked with was great! I loved my salesperson! However, I was a little upset that when I went to pick up the lease, there was a dent in the car. Then when I went to get it f More

by Cmbrett11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Bochno
Aug 03, 2015 -

Garber Honda responded

Thank you for bringing light to an issue that was with your new vehicle. We take these opportunities as a way to learn and adjust in the future to ensure something like this is prevented. I am glad though that you enjoyed working with your salesperson. I have shared this with our service manager to ensure that he talks with his staff about preventing this from happening. Please let me know if you need anything or have any questions about your vehicle. Kevin I. Parker General Manager/Managing Partner Garber Honda

July 30, 2015

A very positive experience Raymond Dublin: Ray was very pleasant to deal with. He was professional, articulate, well mannered and knowledgeable. What I liked most about him wa More

by calvin123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Dublin, Raymond Dublin
Aug 03, 2015 -

Garber Honda responded

Thank you for choosing Garber for your recent vehicle purchase. I also want to thank you for the kind words you had for your salesperson Ray Dublin. It is very humbling to hear when our customers truly enjoy working with our employees. We pride ourselves in making sure our customers are comfortable and even enjoy the car buying process. Ray is a great person and we are fortunate to have him on our staff. Kevin I. Parker General Manager Garber Honda

July 26, 2015

Go for Garber Honda Issac Elliott. I felt like I was with family. Mr. Elliott knew his merchandise. I truly felt he had my best interest at heart. He wanted a satis More

by My dream lease.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Paris, Issac Elliott
Jul 27, 2015 -

Garber Honda responded

I am glad you enjoyed working with Issac Elliot while purchasing your new vehicle. He is a remarkable individual and we are very lucky to have him on our team. Thank you for sharing in your experience! Kevin I. Parker General Manager/Managing Partner

July 23, 2015

Great used car buy My first car purchase in 10 years. Great experience with Annie in Sales and Rose in Finance. Smooth test drive and knowledgeable sales staff and great More

by pilgrim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Bochno
Jul 27, 2015 -

Garber Honda responded

Thank you for allowing Garber Honda to earn your business. We hope we made this new car purchase (after 10 years) worthwhile. We thank you for your kinds words and for sharing your experience with others. Kevin I. Parker General Manager/Managing Partner

July 21, 2015

Positive Experience Thomas was attentive, knowledgeable, and both personable and professional. I already knew exactly what model and color I wanted to buy but if that we More

by Steph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Conradt
Jul 21, 2015 -

Garber Honda responded

Thank you for choosing Garber Honda. It is great that you did research online before you came in. And yes you are correct. Thomas, as well as all of our staff, is knowledgeable and trained to be able to provide you with the necessary information to help make your decision. I hope you are enjoying your new vehicle! Kevin I. Parker General Manager/Managing Partner

July 20, 2015

Simple and smooth Worked with Xavier and Rose Very good listeners and able to fit the product with my needs very patient and workable Quick with response to my questi More

by Blue CRV
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Xavier Cox
Jul 21, 2015 -

Garber Honda responded

Thank you for choosing Garber Pre-Owned for your recent CR-V purchase. It sounds like you were in GREAT hands with Xavier and Rose. I am glad Xavier was accommodating to you and got you a loaner while we fixed your vehicle. Thank you again! Kevin I. Parker General Manager/Managing Partner

July 19, 2015

Overall a great car buying experience! This was my first time buying a car so I was honestly worried and a little stressed about how this experience would be. Luckily Xavier Cox worked with More

by Edith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Cox
Jul 21, 2015 -

Garber Honda responded

Thank you for choosing Garber Pre-Owned and allowing Garber and Xavier Cox the opportunity to earn your business. I am happy to hear you are enjoying your 'new' Civic. Its great to hear the level of customer service you experienced and how smooth everything went for your first car buying experience. Thank you again and let us know if you need anything! Kevin I. Parker General Manager/Managing Partner

July 14, 2015

Best car buying experience, hands down!! This was by far the best car buying experience I have ever had. Rose Noyes went above and beyond to make this a "pain free" experience. She took the More

by Shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2015 -

Garber Honda responded

What a great story to share! Thank you for choosing Garber for your recent CR-V purchase. Its very rewarding to hear that our staff members go above and beyond for their customers. Rose showed that she was a true advocate for you and made sure she got you the best price and rate available. I hope you are enjoying your new vehicle and show you have any questions, please do not hesitate to reach out. Kevin I. Parker General Manager/Managing Partner

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