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Garber Honda

Rochester, NY

4.8
2,285 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,285 reviews

July 12, 2015

Great customer service!! I have been with Holtz/Garber Honda for 20 years. The service reps are always friendly and I have known most of them for my 20 years. Many times I use More

by Judy786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Several other times: Deb Ferra, Warren Stoutz, Joshua Grant, Annie Bochno, John Bridgett, Claude Beckett
Jul 14, 2015 -

Garber Honda responded

Thank you for not only choosing Garber Honda but for taking the ride from Webster to give us the opportunity to earn your business. We strive every day to provide exceptional customer service to all of our customers. Should we fall short of that, please call me personally and let me know. Kevin I. Parker General Manager/Managing Partner

July 12, 2015

Customer Focus Besides having an awesome service department(Deb & Joshua), the sales reps Issac & Joe, and Andy in finance are all very focused & committed to ensuri More

by Lysah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lighthouse, Deb Ferra, Joshua Grant, Andy Paris, Issac Elliott
Jul 14, 2015 -

Garber Honda responded

Thank you for your kind words for both our Sales and Service Departments. It is great to see familiar faces when you bring your vehicle in for service! I hope you are enjoying your new Civic and we look forward to seeing you again soon! Kevin I. Parker General Manager/Managing Partner

July 11, 2015

Pleasant experience leasing a vehicle After not having to purchase a vehicle on my own in nearly 50 years, Dan O'Brien made leasing an Accord effortless. He was very helpful, efficient , More

by Gail
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 14, 2015 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent Accord purchase. I am glad you enjoyed working with Dan O'Brien and that he made the experience very helpful for you. We will be here for you should you have any questions. Thank you again and enjoy your Accord! Kevin I. Parker General Manager/Managing Partner

July 10, 2015

My experience at Garber Honda West Henrietta Rd. I have bought many car's in my life time and Garber Honda is the best. My salesman was Ray Dublin and he bent over backwards to help me with my purcha More

by bob& mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moreno, Raymond Dublin
Jul 10, 2015 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent purchase. I am glad you enjoyed working with Ray and that he answered all your questions. We appreciate you sharing your experience with others. Please know that this is just the beginning to our relationship. Should you need anything during the life of your vehicle, please do not hesitate to contact us. Kevin I. Parker General Manager/Managing Partner

July 10, 2015

Great Car Buying Experience! Our experience with Garber was really fantastic all around and far exceeded another dealership that we went to. Service from walking into the door to More

by Becca and Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Ophardt
Jul 14, 2015 -

Garber Honda responded

I am so glad that the exceptional service you received from our employees, especially Jon Stubbe helped you return to purchase your vehicle here. We truly appreciate your business. We take great pride in the employees on our team and are very fortunate when our customers see the level of service, knowledge and advocacy they present. Thank you for sharing your story with others and enjoy your new car! Kevin I. Parker General Manager/Managing Partner

July 07, 2015

Two thumbs up! Garber Honda is a very buyer friendly environment that makes the car buying experience an enjoyable one. The facility itself is top of the line and ev More

by Rich Dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issac Elliott
Jul 08, 2015 -

Garber Honda responded

I am happy to hear we were able to work with your busy schedule to get you a vehicle you were looking for! We know you have many options for dealerships and we thank you for choosing Garber Honda. We remodeled our Honda store not too long ago and included the play room as an added amenity. I am glad you like our new addition! Kevin I. Parker General Manager/Managing Partner

July 05, 2015

A professional organization. Their sales staff and office support team know their business well. There is no flimflam or evidence of any "got to talk it over with our manager to g More

by Diamond Jim
Recommend Dealer
Yes
Employees Worked With
Ryan Patterson
Jul 06, 2015 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. I am glad we were able to provide you with a level of customer service that brought you back when shopping for your new vehicle. We want to create a customer for life and I hope we have in you! I am glad to hear that everyone you had the pleasure of working with and meeting treated you the way you deserve. Enjoy your new car! Kevin I. Parker General Manager/Managing Partner

July 04, 2015

Xavier is the best salesman! It was a stress free environment. Being a female, I was impressed with Xavier's knowledge of cars. This was my fourth car purchase, but this was the More

by Vjenkins2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Cox
Jul 06, 2015 -

Garber Honda responded

We know our customers have many choices when searching for a new or pre-owned vehicle and we thank you for allowing Garber Pre-Owned to earn your business. We are fortunate to have Xavier on our sales team and his knowledge of our vehicles is outstanding. We hope you are enjoying your new Chevy Cruz and please know we will be here for the life of your vehicle, should you need anything or have any questions. Kevin I. Parker General Manager/Managing Partner

July 04, 2015

Great salesperson Annie Bocno is a joy to work with. She ran effective interference with her management so I needed to deal only with her. No pressure. No games. She is More

by gscialdone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Bochno, Elizabeth Bochno
Jul 06, 2015 -

Garber Honda responded

I am happy to hear you enjoyed working with Annie (and her sister Elizabeth) on your recent vehicle purchase. It is great to have our customers come with knowledge on what they want and at what price they want it for. Annie is a great advocate for her customers as you were able to experience first hand. Thank you for choosing Garber Honda and enjoy your new vehicle! Kevin I. Parker General Manager/Managing Partner

July 03, 2015

Great buying experience! I recently traded in my car at Garber Honda for a 2015 Civic with Thomas Conradt. I was fairly nervous about the whole situation since I had never got More

by wrmiller30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Conradt
Jul 06, 2015 -

Garber Honda responded

It sounds like you found a GREAT match working with Thomas for your new Civic purchase. We understand how stressful and uneasy car shopping can be, whether its your first car or your third. We pride ourselves on having a great team of knowledgeable individuals who work with our customers to provide them with all the information they need to make the right decision. We thank you for choosing Garber Honda and for sharing in your experience with others. Kevin I. Parker General Manager/Managing Partner

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