
Garber Honda
Rochester, NY
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Great customer service!! I have been with Holtz/Garber Honda for 20 years. The service reps are always friendly and I have known most of them for my 20 years. Many times I use I have been with Holtz/Garber Honda for 20 years. The service reps are always friendly and I have known most of them for my 20 years. Many times I used a loaner or shuttle. I live in Webster with other Honda dealers more convenient, but I am happy with the people and service at Garber. As long as Garber stays the same, so will I !!!!! ;)))) More
Customer Focus Besides having an awesome service department(Deb & Joshua), the sales reps Issac & Joe, and Andy in finance are all very focused & committed to ensuri Besides having an awesome service department(Deb & Joshua), the sales reps Issac & Joe, and Andy in finance are all very focused & committed to ensuring their customer is satisfied. They all contributed to my positive experience with purchasing my 2015 Civic! From their humor, compassion, excellence and professionalism, these gentlemen left me with the desire to extend my relationship with Garber Honda. Here's to the many years and miles that Honda is known for! More
Pleasant experience leasing a vehicle After not having to purchase a vehicle on my own in nearly 50 years, Dan O'Brien made leasing an Accord effortless. He was very helpful, efficient , After not having to purchase a vehicle on my own in nearly 50 years, Dan O'Brien made leasing an Accord effortless. He was very helpful, efficient , and eager to answer any questions I had. Everyone at Garber is there to be helpful and supportive. It's the third Accord we've leased there, as well as purchased an Odyssey. I'll definitely return. More
My experience at Garber Honda West Henrietta Rd. I have bought many car's in my life time and Garber Honda is the best. My salesman was Ray Dublin and he bent over backwards to help me with my purcha I have bought many car's in my life time and Garber Honda is the best. My salesman was Ray Dublin and he bent over backwards to help me with my purchase. He was very knowledgable of the car I was interested in and answered all my questions very professional. I would highly recommend dealing with Ray. He is Fair and Honest. He gave me what I wanted for my trade-in and the transaction went very smooth. More
Great Car Buying Experience! Our experience with Garber was really fantastic all around and far exceeded another dealership that we went to. Service from walking into the door to Our experience with Garber was really fantastic all around and far exceeded another dealership that we went to. Service from walking into the door to walking out later that week with car keys was all fantastic. Everyone we worked with was professional, pleasant, and made sure that we were well taken care of throughout the process. We worked with Jon (Jon Stubbe- he's not listed under the 'Employees Worked With here) who we can't say enough about. He made sure we got to test all of the cars we were interested in, answered all of our questions, and was just plain nice. His fantastic customer service was the main reason we came back to Garber after talking other dealerships. Kudos to Garber! More
Two thumbs up! Garber Honda is a very buyer friendly environment that makes the car buying experience an enjoyable one. The facility itself is top of the line and ev Garber Honda is a very buyer friendly environment that makes the car buying experience an enjoyable one. The facility itself is top of the line and even has a separate play room for children. I found they were easy to work with and able to get me in and out on a very tight schedule with the car I wanted. More
A professional organization. Their sales staff and office support team know their business well. There is no flimflam or evidence of any "got to talk it over with our manager to g Their sales staff and office support team know their business well. There is no flimflam or evidence of any "got to talk it over with our manager to get you a better price" method of trying to con a customer. Customers are treated with respect and courtesy they deserve. I came back to buy a Honda here again as a repeat customer. I not only was given a good deal the first time, but now an even better deal this time. More
Xavier is the best salesman! It was a stress free environment. Being a female, I was impressed with Xavier's knowledge of cars. This was my fourth car purchase, but this was the It was a stress free environment. Being a female, I was impressed with Xavier's knowledge of cars. This was my fourth car purchase, but this was the first time that a dealer showed me the engine and highlighted its features. I am very happy with my purchase of the 2012 Chevy Cruze. I will recommend Garber and Xavier to family and friends. The entire staff was friendly. More
Great salesperson Annie Bocno is a joy to work with. She ran effective interference with her management so I needed to deal only with her. No pressure. No games. She is Annie Bocno is a joy to work with. She ran effective interference with her management so I needed to deal only with her. No pressure. No games. She is a lovely person. I have had the same experience with her sister Elizabeth. Of course I had to do my research and negotiate with more than one dealership to get the lowest price possible at the time. More
Great buying experience! I recently traded in my car at Garber Honda for a 2015 Civic with Thomas Conradt. I was fairly nervous about the whole situation since I had never got I recently traded in my car at Garber Honda for a 2015 Civic with Thomas Conradt. I was fairly nervous about the whole situation since I had never gotten a new car. Thomas was so knowledgeable and walked me through all the options and helped me decide whether I should buy or lease and what sort of model would best suit my needs right now. I had so much tension about getting a car and he made everything move as smooth as my new car! He even sat in it with me and went through all of the features and how to use them. I would highly recommend using Garber Honda and definitely salesman Thomas Conradt. More