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Garber Honda

Rochester, NY

4.8
2,285 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,285 reviews

June 03, 2015

I'm soooooo HAPPY.. :-) I CAME IN AND SPOKE TO MY SON (XAVIER) HE GOT ME IN A CAR OVERNIGHT, I NEVER THOUGHT I WOULD BY A CAR AGAIN BUT AFTER DRIVING THE ACCORD.." I'M SOO More

by jeshzech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Cox
Jun 04, 2015 -

Garber Honda responded

Thank you for coming to Garber for your newest vehicle purchase. I am glad that you enjoyed the Honda Accord. I am confident you will continue to love this vehicle! You know where to find us should you need anything! Kevin I. Parker General Manager/Managing Partner

June 02, 2015

I'll be back! We shopped around and were impressed with Garber Honda. The selection was much better to choose from than anywhere else. Give our salesman Dan O'Brien More

by Irish eyes are smiling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2015 -

Garber Honda responded

Thank you so much for choosing Garber Honda for your CR-V purchase. We try to give our customers an experience like no other. We have a large selection of vehicles to choose from and we are able to get you in your new car the same day! I will be sure to pass along your kind words to Daniel O'Brien! Kevin I. Parker General Manager/Managing Partner

May 30, 2015

Excellent, again I purchased my third car from Geoff McKeown, a new CRV. His honesty, patience and professionalism will bring me back again. He made the car buying ex More

by amy125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff McKeown
Jun 02, 2015 -

Garber Honda responded

I am glad to hear that Geoff was able to create a customer for life! Here at Garber we want to ensure we offer an experience that makes the customer want to come back....whether it be for sales or service. I am so glad the relationship you have established with Geoff over the years has done just that! A true test to the team we have here at Garber Honda. Thank you for your business and for sharing your experience. Kevin I. Parker General Manager/Managing Partner

May 30, 2015

Best car buying experience I have bought quite a few cars over the years, and this was probably my best experience. They were helpful and informative, and were very low pressure More

by kespauld
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Bochno
Jun 02, 2015 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase and for sharing your experience. I am glad to find out that you had a GREAT experience at Garber Honda and received a vehicle at a price that look little negotiation. Thank you again! Kevin I. Parker General Manager/Managing Partner

May 28, 2015

Enjoyed the sale My wife and I bought a new CVR and leased a Civic. Our salesman, (Issac) did a great job helping us put together this deal. More

by dreamerone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Paris, Issac Elliott
May 28, 2015 -

Garber Honda responded

Thank you for choosing Garber Honda for your vehicle purchase. We appreciate you sharing your experience! Kevin I. Parker General Manager/Managing Partner

May 26, 2015

2nd vehicle at this dealership and nothing but 5 stars. This is our second Honda Pilot purchased from this dealership (First was w/ Holtz) and this was by far much higher rated due to the staff and manageme More

by Ivan1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in Service and the Shop Foreman, Deb Ferra, Pete MacCracken
May 26, 2015 -

Garber Honda responded

Thank you for sharing your experience not just with our sales department but with service as well. We appreciate your business and hope we have a customer for life! Here at Garber Honda we try to accommodate our customers needs and it looks like Joe was able to do so with providing you with the knowledgeable information via phone. We sure hope you enjoy the new Pilot as much as you have enjoyed your 2010 one. Please let us know if you need anything and we look forward to seeing you in service when the time comes. Kevin I. Parker General Manager/Managing Partner

May 23, 2015

An unbelievable, yet remarkable experience Before I walked into Garber I was a bit nervous due to my previous experiences with different dealerships. But once I entered the doors everyone welco More

by Lashford8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stedge, Xavier Cox
May 26, 2015 -

Garber Honda responded

I am so glad to hear the entire buying process for your "new" Chevy Malibu went unexpectedly well and within the same day. We drive to go above and beyond our customers expectations and provide an atmosphere that is second to none. And how exciting is it to get a new car the same day?!! You were in great hands with Xavier and I am happy to hear he let you know what options you had available for you. Thank you again! Kevin I. Parker General Manager/Managing Partner

May 23, 2015

Outstanding Customer Service The Sales Specialist made sure he knew what we wanted in a car and brought that car in from another location. All features of the car were reviewed t More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 26, 2015 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. We hope you are satisfied with your New Honda and all that it has to offer. Please know that we will be here for you during the life of your vehicle should you have questions or concerns. Happy driving! Kevin I. Parker General Manager/Managing Partner

May 23, 2015

Fantastic Vehicle Buying Experience From the moment we walked into Garber Honda, we were treated with professionalism, respect, and a welcoming atmospher, without the intimidating pressu More

by RayJudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issac Elliott
May 26, 2015 -

Garber Honda responded

I am glad Garber Honda was unlike a typical dealership. That is what we aim for. We want your car buying experience to be fun, because you are getting a new car! And what a great choice with the Honda CR-V. It has standard features, like the Bluetooth as well as the back up camera which you will love! I am glad I was able to meet you and get to know you while at the dealership. Please let us know if you need anything or have questions during the life of your vehicle! Kevin I. Parker General Manager/Managing Partner

May 22, 2015

Overall pleased, but a few setbacks throughout We worked with Joe Lighthouse in sales, he was very friendly, helpful, and knowledgable. There were a couple of very frustrating moments once we got t More

by Anon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lighthouse
Jun 09, 2015 -

Garber Honda responded

Thank you for taking the time to post your review of your experience with us. Joe is a valuable part of our team and I am glad that your experience with him was professional and worthy of your business with us. While your time spent with us was not perfect, it is good to know that your overall experience with Garber Honda was such that you would recommend us to others. If you have any further questions or concerns, please reach out to me at 585-334-0880 x1103. Kevin I Parker Managing Partner/General Manager Garber Honda

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