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Garber Honda

Rochester, NY

4.8
2,288 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,288 reviews

May 23, 2015

Outstanding Customer Service The Sales Specialist made sure he knew what we wanted in a car and brought that car in from another location. All features of the car were reviewed t More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 26, 2015 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. We hope you are satisfied with your New Honda and all that it has to offer. Please know that we will be here for you during the life of your vehicle should you have questions or concerns. Happy driving! Kevin I. Parker General Manager/Managing Partner

May 23, 2015

Fantastic Vehicle Buying Experience From the moment we walked into Garber Honda, we were treated with professionalism, respect, and a welcoming atmospher, without the intimidating pressu More

by RayJudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issac Elliott
May 26, 2015 -

Garber Honda responded

I am glad Garber Honda was unlike a typical dealership. That is what we aim for. We want your car buying experience to be fun, because you are getting a new car! And what a great choice with the Honda CR-V. It has standard features, like the Bluetooth as well as the back up camera which you will love! I am glad I was able to meet you and get to know you while at the dealership. Please let us know if you need anything or have questions during the life of your vehicle! Kevin I. Parker General Manager/Managing Partner

May 22, 2015

Overall pleased, but a few setbacks throughout We worked with Joe Lighthouse in sales, he was very friendly, helpful, and knowledgable. There were a couple of very frustrating moments once we got t More

by Anon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lighthouse
Jun 09, 2015 -

Garber Honda responded

Thank you for taking the time to post your review of your experience with us. Joe is a valuable part of our team and I am glad that your experience with him was professional and worthy of your business with us. While your time spent with us was not perfect, it is good to know that your overall experience with Garber Honda was such that you would recommend us to others. If you have any further questions or concerns, please reach out to me at 585-334-0880 x1103. Kevin I Parker Managing Partner/General Manager Garber Honda

May 18, 2015

Excellent service!! Garner got me exactly what I wanted and everyone was so incredibly nice and helpful. I never felt pressured and they made sure I knew everything about More

by Civgirl2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Bochno
May 18, 2015 -

Garber Honda responded

I am so glad you enjoyed working with Annie Bochno while purchasing your new vehicle. Annie has an extensive knowledge of the Honda line up and we are fortunate she shares that information with each one of her customers. Thank you for choosing Garber Honda and enjoy your new car! Kevin I. Parker General Manager/Managing Partner

May 18, 2015

Honda Civic Lease - Got just what we wanted! Arrived Friday morning to look into leasing a Civic for my daughter at a reasonable price. Tom Conradt helped us accomplish this with a friendly and More

by tjlukacs
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Conradt, Brian Bender
May 19, 2015 -

Garber Honda responded

Thank you so much for choosing Garber Honda of your daughters new civic. We hope she is enjoying her new car! It's great when our customers enjoyed their entire experience while shopping for a car, from being greeted by our receptionist to the sales person and managers. Thank you again! Kevin I. Parker General Manager/Managing Partner

May 18, 2015

Everyone at Garber Honda is professional! Everyone at Garber Honda treated me great! I really appreciated their professionalism & follow-through. I am very satisfied with the 2015 CR-V that More

by Audi Dad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bender
May 19, 2015 -

Garber Honda responded

Thank you for such great feedback on your recent experience at Garber Honda. We hope you are enjoying your new Honda CR-V, what a great vehicle! I am glad you enjoyed working with Furkan as your sales rep. We like to take the time with our customers to figure out their needs and educate them on the best options for them and their family. Thank you again! Kevin I. Parker General Manager/Managing Partner

May 14, 2015

Remarkable Experience Annie and Elizabeth made our automobile purchase incredibly easy with their professionalism and knowledge. It was a great pleasure working with them. More

by Catsmum
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Annie Bochno, Elizabeth Bochno
May 14, 2015 -

Garber Honda responded

Thank you for choosing Garber Honda and for sharing your recent experience with Annie and Elizabeth. You are right, they are true jewels here at Garber and we are fortunate to have them. Kevin I. Parker General Manager/Managing Partner

May 14, 2015

feedback Great service and took little time to negotiate. Be nice the dealer would quote by the internet. Car buying can be as simple as making purchases More

by yun chang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan O'brien, Issac Elliott
Jun 09, 2015 -

Garber Honda responded

I am glad that we were able to help you with your vehicle purchase. While we pride ourselves on prompt, courteous customer service, I understand the negotiation process can vary. Should you have any questions about your purchase, I invite you to call me at 585-334-0880 x1103. Kevin I Parker Managing Partner/General Manager Garber Honda

May 14, 2015

Classy Dealership Garber Honda will always be a recommendation of ours to whomever we cross paths looking for a vehicle. They are by far the best dealership that our fa More

by dkruszyn84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bender, Andy Paris, Issac Elliott
May 14, 2015 -

Garber Honda responded

We also look forward to a strong relationship with you and your family. I am so glad you are already enjoying your Honda vehicle. Whether it is in our sales department or with our service folks, we put our customers first and make their they are satisfied with their vehicle and or service. Thank you for choosing Garber Honda and for sharing your experience!

May 14, 2015

Excellent Customer Service Garber Honda is one of the most professional and friendliest dealerships around the area. Our sales specialist Xavier Cox was amazing!!. My Fiance an More

by thomasA
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Cox
May 18, 2015 -

Garber Honda responded

Thank you so much for choosing Garber Honda for your recent purchase. We all appreciate the kind, detailed words towards Xavier and all the staff you had the pleasure of interacting with during the process. We are so glad Xavier worked hard on getting you into your new vehicle in the same day. Let us know should you need anything during the life of your vehicle. Kevin I. Parker General Manager/Managing Partner

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