
Garber Honda
Rochester, NY
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Outstanding Customer Service The Sales Specialist made sure he knew what we wanted in a car and brought that car in from another location. All features of the car were reviewed t The Sales Specialist made sure he knew what we wanted in a car and brought that car in from another location. All features of the car were reviewed to our satisfaction. Everything went smoothly and was timely. Everyone we dealt with was very professional and could answer any questions we had. More
Fantastic Vehicle Buying Experience From the moment we walked into Garber Honda, we were treated with professionalism, respect, and a welcoming atmospher, without the intimidating pressu From the moment we walked into Garber Honda, we were treated with professionalism, respect, and a welcoming atmospher, without the intimidating pressure sometimes felt at some dealerships. Our customer sales rep, Issac Elliott was knowledgeable, and we felt he genuinely wanted to put us in the vehicle that was right for us. We were going to stop at other dealers, but decided not to, and bought our 2015 Honda CR-V EX the next day. Issac took care of everything, even setting up our IPhones with the Bluetooth feature, returning our old plates to the DMV, and ensuring we met the service staff. Issac is terrific! Kevin Parker, the dealership owner also met us, and spent time getting to know us. We are very pleased with our decision to do business with Garber Honda. More
Overall pleased, but a few setbacks throughout We worked with Joe Lighthouse in sales, he was very friendly, helpful, and knowledgable. There were a couple of very frustrating moments once we got t We worked with Joe Lighthouse in sales, he was very friendly, helpful, and knowledgable. There were a couple of very frustrating moments once we got to the negotiation of the sale (hours worth), but in the end they gave us the price we were aiming for and we left pleased with our decision expecting to have an easy transaction the next day for pickup. However, when we returned to pick up the vehicle we were thrown a surprise new price by Rocco, which of course we were not happy about at all. There were frustrating comments made that were impacting my choice to commit (and ever return to garber), but ultimately they made sure we got the vehicle at the price we were given the previous night. So overall it was an arduous experience, but we left happy and confidant to recommend garber to others, especially Joe- he will be sure you get the vehicle you want at the price you're comfortable with. More
Excellent service!! Garner got me exactly what I wanted and everyone was so incredibly nice and helpful. I never felt pressured and they made sure I knew everything about Garner got me exactly what I wanted and everyone was so incredibly nice and helpful. I never felt pressured and they made sure I knew everything about the car I was getting. I had a great experience and I would definitely recommend them! Annie was my saleswoman and she was the best!! More
Honda Civic Lease - Got just what we wanted! Arrived Friday morning to look into leasing a Civic for my daughter at a reasonable price. Tom Conradt helped us accomplish this with a friendly and Arrived Friday morning to look into leasing a Civic for my daughter at a reasonable price. Tom Conradt helped us accomplish this with a friendly and professional approach. Altogether, a very positive experience - from Stephanie at the front desk, to Brian the Sales Manager, I have nothing but positive things to say about this dealership and their staff. More
Everyone at Garber Honda is professional! Everyone at Garber Honda treated me great! I really appreciated their professionalism & follow-through. I am very satisfied with the 2015 CR-V that Everyone at Garber Honda treated me great! I really appreciated their professionalism & follow-through. I am very satisfied with the 2015 CR-V that I leased as a second family vehicle. Especially Furkan Ozen! He is easy going, patient and a professional. I felt very good having him as my sales person! I think Brian Bender and Furkan make a good team to help you sort through the best options available and what works best for each individual purchasing situation. In addition, I felt very comfortable with Rocco Muffoletto. His professionalism and has great personality! He should not be overlooked as part of the positive experience! My recommendation is if you are looking to buy a Honda RUN! DON'T WALK! TO GO SEE FURKAN, BRAIN AND ROCCO! All great people that I enjoyed dealing with! More
Remarkable Experience Annie and Elizabeth made our automobile purchase incredibly easy with their professionalism and knowledge. It was a great pleasure working with them. Annie and Elizabeth made our automobile purchase incredibly easy with their professionalism and knowledge. It was a great pleasure working with them. They are, without a doubt, the brightest jewels in Gsrber Honda's crown. We love our beautiful car. More
feedback Great service and took little time to negotiate. Be nice the dealer would quote by the internet. Car buying can be as simple as making purchases Great service and took little time to negotiate. Be nice the dealer would quote by the internet. Car buying can be as simple as making purchases at Amazon.com. The interest rate on the car loan is way too high. I was charged 4.59%. More
Classy Dealership Garber Honda will always be a recommendation of ours to whomever we cross paths looking for a vehicle. They are by far the best dealership that our fa Garber Honda will always be a recommendation of ours to whomever we cross paths looking for a vehicle. They are by far the best dealership that our family has ever dealt with. A special shout out to Issaac (our salesperson), Brian (the sales manager) and Andy (the financial guru) for getting us into a Honda Pilot. Our family already is thoroughly enjoying this vehicle and we look forward to keeping a strong relationship with you guys. You managed to get us into the right vehicle for our family and we thank you tons for that! More
Excellent Customer Service Garber Honda is one of the most professional and friendliest dealerships around the area. Our sales specialist Xavier Cox was amazing!!. My Fiance an Garber Honda is one of the most professional and friendliest dealerships around the area. Our sales specialist Xavier Cox was amazing!!. My Fiance and I knew exactly what car we wanted and Xavier made sure that we walked out with it-same day!. We highly recommend this dealership. All staff members during the buying process, made sure that we were comfortable and relaxed. They made us feel like family!... we will continue to buy our vehicles from them!. More