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Garber Honda

Rochester, NY

Overview
Reviews
4.8
2,288 Reviews
Call Dealership (585) 334-0880
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,288 reviews

May 18, 2024

It was a great experience. Bob made the process easy. We will certainly buy from Garber again. More

by BPFORBES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Dorsey, Matthew Massara
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May 24, 2024 -

Garber Honda responded

We're glad to hear you had a great experience with Bob at Garber Honda. Enjoy your new ride, see you when it's time for the next one!

May 17, 2024

Had my Honda in for routine service (B136). Asked to check on the parking brake and got no feedback. ??? Other than that, I am satisfied. More

by RLC_NOSPAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service agents not salesperson
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May 24, 2024 -

Garber Honda responded

Thank you for bringing this to our attention. We're glad you're satisfied overall, but we apologize for the lack of feedback on your parking brake issue. We'll make sure to address this with our team and improve communication in the future!

May 16, 2024

service was good and price was reasonable the video of the work done was nice to view More

by ANDREWWOJNOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sheradin
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May 24, 2024 -

Garber Honda responded

We always aim to provide good service with fair pricing at Garber Honda, so it's great to see we hit the mark during your service visit. We're glad you enjoyed the video as well!

May 14, 2024

No complaints! The communication was good and getting the loaner vehicle was quick and easy! More

by yateseileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision shop
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May 24, 2024 -

Garber Honda responded

We're overjoyed to hear your service was complaint free and that we could make getting the loaner quick and easy for you at Garber Honda. Thanks for sharing this positive feedback with us, we appreciate it!

May 14, 2024

I have no complaints about the B 17 service on my 2019 CR-V . The service people were friendly and responsive. All was as promised. It was astonishing to me that the services performed could be so costl More

by DCOLE10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sheradin
Report | Print
May 23, 2024 -

Garber Honda responded

We're glad to know that you found our service team at Garber Honda friendly and responsive. We understand your concerns about the cost, but rest assured these services are designed to keep your CR-V running smoothly for years to come. Thanks for trusting us with your vehicle!

May 11, 2024

Great experience with Joe Verda and would suggest other people to work with him to buy a good used car.our church appreciated his patience. More

by davidhutchings3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe verda
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May 22, 2024 -

Garber Honda responded

David, we're glad to know that you had a great experience with Joe at Garber Honda. We appreciate your recommendation and are happy to have been able to assist!

May 11, 2024

very satisfied with the service. car was taken in on time, and i was kept apprised of what was going on. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 22, 2024 -

Garber Honda responded

We're glad to know you were satisfied with the service at Garber Honda! Keeping our customers informed is a top priority for us. Thanks for your feedback!

May 11, 2024

Roy was really helpful. Felt like I paid a fair price. Will continue to buy from Garber. More

by MCMANUSPKEVIN
Recommend Dealer
Yes
Employees Worked With
Roy Patterson
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May 22, 2024 -

Garber Honda responded

It's great to hear Roy was very helpful during your car buying experience at Garber Honda. We look forward to seeing you next time!

May 10, 2024

My experience is always wonderful at Garber Honda. My surface was fast and Deb was a joy More

by AMYJAY123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debra
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May 22, 2024 -

Garber Honda responded

We're thrilled to hear you consistently have wonderful experiences with us at Garber Honda. Thanks for the positive feedback!

May 09, 2024

Debbie at the reception is amazing ! !’ She always very welcoming honest and warm , we appreciate her kindness More

by INBAR40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
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May 10, 2024 -

Garber Honda responded

We're so glad to know that Debbie's warm and welcoming service made a positive impact on your experience at Garber Honda. We appreciate the kind words, thank you!

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