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Garber Honda

Rochester, NY

4.8
2,287 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,287 reviews

April 09, 2015

Brand new accord! :) To put it simply I enjoyed my experience the front desk staff where nice and the best prt of my experience was Frank. He was personable, a straight s More

by Wammer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2015 -

Garber Honda responded

It's not very often that we get a thank you to ALL the staff that help make your car purchase happen. So THANK YOU from all of us here at Garber. It is our pleasure every day to help customers and be their advocate during the new (or used) car purchase process. You are indeed right that we are lucky to have Frank on our team and I am glad you got to benefit from working with him. Thank you for choosing Garber Honda and enjoy your car! Kevin I. Parker General Manager/Managing Partner

April 08, 2015

Total Service Thank You Josh for the excellent service that you had provided the last 2 visits to Garber. I appreciate the extra effort to accommodate me, from prov More

by HondaMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Grant
Apr 09, 2015 -

Garber Honda responded

Thank you for choosing Garber Honda for your service needs. You were in great hands with Joshua Grant. I am happy to hear he was able to accommodate your work schedule and get you transportation while we worked on your vehicle. All of our staff members are advocates for our customers and their vehicle needs. I am glad Josh lived up to that philosophy! Kevin I. Parker General Manager/Managing Partner

April 04, 2015

Incredible! They, Andy and Frank, did everything possible to make me happy about leaving Garber with my new CRV lease. Thank you! Also, thanks to my fav. mechan More

by Bettytweetie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Lahti
Apr 05, 2015 -

Garber Honda responded

So glad you enjoyed working with Andy and Frank for your new CR-V! What a great vehicle, we hope you are enjoying your new car! Kevin I. Parker General Manager/Managing Partner

Apr 05, 2015 -

Garber Honda responded

So glad you enjoyed working with Andy and Frank for your new CR-V! What a great vehicle, we hope you are enjoying your new car! Kevin I. Parker General Manager/Managing Partner

April 04, 2015

Personal Service We appreciate the personal service provided by both the Sales and the Service staff at Garber Honda. Issac Elliot never rushed us, answered every ques More

by LKS
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Buechel, Issac Elliott
Apr 05, 2015 -

Garber Honda responded

Thank you for being such loyal service customers. I am happy to hear that your experience at the Garber Honda Service Department brought you back to purchase your newest car. You were in great hands with Issac Elliott. I am glad he took amazing care of you. Our staff is very passionate about the Honda brand and I love to hear when our customers see that and truly benefit from such passion. Thank you for all your kind words. We look forward to seeing you again! Kevin I. Parker General Manager/Managing Partner

April 03, 2015

April Fools! Frank Wagner, Jr. and Rick Demico are outstanding auto sales professionals. I was treated with respect,despite the fact I 'fooled' them on April Fools More

by Dennis Moriarty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Demico
Apr 04, 2015 -

Garber Honda responded

We all have to have a little fun! Glad you enjoyed working with Frank and Rick. Thank you for choosing Garber Honda. We look forward to our relationship with you. Kevin I. Parker General Manager/Managing Partner

April 02, 2015

Everything You Could Want This dealership gave me a very good experience overall. There was some miscommunication in the beginning but once we got on the same page everything More

by knightjb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issac Elliott
Apr 04, 2015 -

Garber Honda responded

I am so glad you enjoyed your experience while purchasing your vehicle at Garber Honda. You were in great hands with Issac and I am happy he introduced you to the service area as we believe the sale of your new car is just the start of our relationship. The true test to our relationship with our customers is when things may not go as planned but we turn things around to ensure we work with our customers and get them the best deal on their brand new vehicle. Thank you for sharing in your experience and for the kind words towards Issac and Rocco. Kevin I. Parker General Manager/Managing Partner

April 01, 2015

Geoff mckeown is an AMAZING salesman. This guy blew my mind. He went Above and beyond any other buying experience I've ever encountered. He is truly a gentleman and a scholar. Every deale More

by Queend0910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff McKeown, Brian Bender
Apr 04, 2015 -

Garber Honda responded

Wow, that is great to hear! Sounds like Geoff was the perfect fit for you. I am so glad you enjoyed working with him. He is one of our senior Sales advisors and we are very fortunate to have him on our team. I am glad you were able to benefit from his knowledge and overall personality. Thank you for sharing your experience! Kevin I. Parker General Manager/Managing Partner

March 29, 2015

Above and Beyond This dealership is just the best. Geoff McKeown did everything possible to make the transition from old to new as smooth as it could possibly be. My More

by sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff McKeown
Mar 30, 2015 -

Garber Honda responded

I am glad Geoff was able to make an unfortunate time more convenient for you and your husband. Our customers are #1 to us and we like to make sure we make the car buying experience as easy and stress free as we possibly can. You had a great match in Geoff McKeown. I hope you are enjoying your new Honda! Kevin I. Parker General Manager/Managing Partner

March 27, 2015

Good Salesmanship Frank Wagner Jr. not only is he FRIENDLY, he's FAST. Andy Paris in Finance got me a BETTER deal on this car than my 1ST one ! More

by Marissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Paris
Mar 30, 2015 -

Garber Honda responded

Sounds like an overall great experience! Thank you for choosing Garber Honda. We hope you are enjoying your new vehicle! Kevin I. Parker Managing Partner/General Manager

March 27, 2015

Exceptional Experience! I purchased a new Honda CRV from Garber Hondo today. The Product Specialist who worked with me was Issac Elliott. Issac is a true asset to Garber. More

by jrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issac Elliott
Mar 30, 2015 -

Garber Honda responded

I am so glad you enjoyed working with Issac Elliott for your new Honda CR-V purchase. What an amazing vehicle. Issac is indeed a true asset to our Sales Team and I am glad you were able to benefit from his genuine professionalism and knowledge. Kevin I. Parker General Manager/Managing Partner

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