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Garber Honda

Rochester, NY

4.8
2,287 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,287 reviews

March 27, 2015

Great job by Garber Honda Awesome easy experience! took about 1 hr to do deal and they even delivered the car to my home! How about that for customer service! More

by Russ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Bochno
Mar 30, 2015 -

Garber Honda responded

That is great customer service! I am glad you were able to see some of the added benefits you are entitled to when you purchase a vehicle here at Garber Honda. It is certainly nice when the process only takes a short amount of time. Thank you for choosing us for your vehicle purchase! Kevin I. Parker General Manager/Managing Partner

March 25, 2015

Great deals for awesome wheels. Mr. Pete got me the car I wanted with the budget I had. I appreciate the patience and flexibility he issued. And I also received a free hat!! More

by mdagostino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Paris, Pete MacCracken
Mar 26, 2015 -

Garber Honda responded

I am so glad Pete was a great fit for you while purchasing your new Honda vehicle. We strive everyday to help our customers get the vehicle they want, at a price that works for their budget. Please let us know if you need anything during the life of your vehicle. Kevin I. Parker General Manager/Managing Partner

March 25, 2015

PHENOMENAL! This was single handedly the most pleasant expierence I have ever had! Ryan was the most amazing well versed salesman I have spoken to in some time. More

by jgm3590
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patterson
Mar 26, 2015 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. I am so glad to hear that you enjoyed working with Ryan Patterson. Kevin I. Parker General Manager/Managing Partner

March 23, 2015

Never expected what I received at Garber! My wife and I were out shopping and decided to stop in at Garber honda to look at the accord. Thomas Conradt was our salesperson and I must say in the More

by Handb63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Conradt
Mar 23, 2015 -

Garber Honda responded

What an amazing story. We are so glad you took the time to share it. The kind words you expressed for Thomas do not go unnoticed. We thank you for choosing Garber Honda. We do understand the stress many people have with shopping at car dealerships. Like you experienced, the difference lies in the people you get to work with. All of our staff are well trained on the Honda product and work with the managers to ensure you get a fair price. However, its the connections customers, like yourself, make with the sales people that make the lasting impression (for all parties involved). Thank you again! Kevin I. Parker General Manager/Managing Partner

March 20, 2015

great salesperson annie bochno stands at the top of her class and not because shes tall. getting a car from her was a simple experience aided by paul emerson. pleasant More

by len
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Bochno
Mar 21, 2015 -

Garber Honda responded

I am glad you enjoyed working with Annie Bochno. Its great to hear how she helped make the car buying process for you simple. Our Parts Department would like to talk with you though in regards to the floor Mats. The Manager is Chris York and he can be reached at (585) 334-0880. Kevin I. Parker General Manager/Managing Partner

March 17, 2015

Caring and Compassionate I first met with Annie Bochno and was impressed by her enthusiasm and passion for her work. I have never purchased a new car before and I was quite in More

by GlitterGal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Bochno, Elizabeth Bochno
Mar 21, 2015 -

Garber Honda responded

What a great experience you had with Annie (and Elizabeth) Bochno. She is a true asset to our Honda team and really does take the time to show her customers the ins and outs of their new vehicles. Purchasing your first car is definitely an unsettling experience but you were in great hands with Annie! And what a great choice for new car. I hope you are enjoying all that the Fit has to offer and be assure that Annie as well as any staff member at Garber Honda will be here should you have any questions. Please do not hesitate to reach out. We look forward to seeing you when you visit for service. Thank you again! Kevin I. Parker General Manager/Managing Partner

March 17, 2015

Great Sales Service! I walked in on a Saturday and after getting a little bit of information from me, Frank offered to let me test drive the 2015 Fit. Frank was very helpf More

by winansk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Paris
Mar 21, 2015 -

Garber Honda responded

It sounds like Frank was a great asset for your new Honda Fit purchase. I am always glad to hear when our team members go above and beyond to help our customers out. I hope you were pleased with your personal home delivery. I hope Frank helped make the process as simple and easy as he could. Thank you for choosing Garber Honda and enjoy your Fit! Kevin I. Parker General Manager/Managing Partner

March 17, 2015

Excellent Experience Brian promised me the best deal in town and he delivered. He was very friendly and for that matter everyone in the place were friendly. He explained More

by acristillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bender, Andy Paris
Mar 21, 2015 -

Garber Honda responded

Thank you for choosing Garber Honda and for the recommendation of our dealership after the experience you had with Brian Bender. I am glad he delivered on getting you the best deal for your new car. That is great! Kevin I. Parker General Manager/Managing Partner

March 15, 2015

Remarkable Car-buying Experience! If you're considering Honda, I would recommend you visit Garber. We've owned 3 Hondas in the past ten years, and while I talked to (but didn't visi More

by Ren42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Lahti, Roy Patterson, Ryan Patterson
Mar 16, 2015 -

Garber Honda responded

Thank you beyond words for sharing in your experience. We are proud to have earned your business and for you giving us that opportunity. We really do have our customers best interests at heart and we want to ensure they receive ALL the information they need in order to make this decision. I am so glad you enjoyed working with Roy and the way in which he helped you get a fair deal on your Odyssey. Thank you again! Kevin I. Parker General Manager/Managing Partner

March 13, 2015

Service with a smile After rave reviews from a co-worker, I decided to check out Garber Honda with no real expectations. I didn't expect my car buying experience to be a p More

by buttonl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issac Elliott
Mar 16, 2015 -

Garber Honda responded

What a great experience, thank you for sharing! It is great when I hear such kind-hearted words about our Sales Team from customers. We pride ourselves on the employees we have and on the relationships we build with our customers. I am glad you gave us a chance to earn your business after hearing about us from a co-worker. I will be sure to pass this great experience expressed with Issac. Thank you again! Kevin I. Parker General Manager/Managing Partner

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