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Garber Honda

Rochester, NY

4.8
2,287 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,287 reviews

March 13, 2015

New Car Purchase Went to dealership after my husband had a positive experience at the service department. Worked with Isaac Elliott on purchase of new Honda Odyssey a More

by Penelope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issac Elliott
Mar 16, 2015 -

Garber Honda responded

Thank you for giving Garber Honda the opportunity to earn your business. I am happy that your experience with our service department prompted you to visit us for your recent Odyssey purchase. We value your business and look forward to a long relationship with you. Kevin I. Parker General Manager/Managing Partner

March 11, 2015

Frank was a joy to work with! From the moment I walked into Garber, Frank was a low stress no pressure car dealer who listened to my needs and tried to find me the best possible wa More

by AzureSkies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2015 -

Garber Honda responded

It is one of the best feelings to hear when customers actual enjoy the car buying process. I am proud of the Garber Honda team in creating relationships with their customers so that the entire process can be as stress free as possible. And what a difference can it make! Our staff, including Frank, has our customers best interests at heart. I am glad that even after visiting other dealerships, Frank left an impression on you to return and see him again. I hope you are enjoying your new vehicle and thank you for sharing your experience with others! Kevin I. Parker General Manager/Managing Partner

March 09, 2015

My Purchase Experience with Brian Bender My recent purchase of a new Honda CR_V was suprisingly easy and even more surprisingly pleasant. This is my fourth new Honda purchase and has been my More

by Mojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bender
Mar 10, 2015 -

Garber Honda responded

Thank you for being a loyal customer to the Honda brand and for choosing Garber Honda for your recent Honda CR-V purchase. It's so great to hear that you noticed how happy our staff was. We hope that it is seen by all of our customers and even better, makes the customer feel comfortable and at ease. I am also glad that you were happy with your trade-in value on your previous vehicle. Please stop into Garber Honda again. We appreciate your business.

March 03, 2015

Got my perfect car thanks to the guys over at garber After dealing with Dorchel for my first car and getting screwed sideways with all the unnecessary extras and messed up paperwork on my first big purch More

by FernandoR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Conradt, Andy Paris
Mar 03, 2015 -

Garber Honda responded

I am glad that Thomas Conradt and your experience Garber Honda was able to change your view on the car buying experience. Our customers are #1 to us and we certainly want them to feel comfortable and drive away in the vehicle they want with no pressure for added products. Thank you for sharing in your experience and I am glad to hear that you were extremely happy! Kevin I. Parker General Manager/Managing Partner

March 03, 2015

Let Down John told me I had a nail in my passenger rear tire and it was to close to the sidewall of the tire to be fixed and so he tried to sell me two new tir More

by monksbread
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Bridgett
Mar 03, 2015 -

Garber Honda responded

I am sorry to hear about the experience you had at our Service Department. I have notified our Service Director, Billy Buechel, of this and he should be contacting you today. Kevin I. Parker General Manager/Managing Partner

March 02, 2015

According To Us, Garber Honda Is Incredible Everyone at Garber Honda is kind, caring, and hard working. Especially, Annie Bochno. When we were buying our Honda Pilot, a few years ago, she was by More

by Nezami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Bochno
Mar 03, 2015 -

Garber Honda responded

What a great story to read! We are truly fortunate to have Annie Bochno on our sales team and she is definitely deserving of employee of the month! I am so glad you enjoyed working with Annie not once but twice for your Honda. Its great that she provided such a positive experience that you had no need to visit another dealership. We want all of our customers to have that kind of experience as that is representative of the Garber Brand. Thank you for sharing and thank you for choosing Garber Honda. These kind, kind words have been passed along to Annie! She deserves them! Kevin I. Parker General Manager/Managing Partner

March 02, 2015

Another great sales experience This was our second time negotiating a deal for a new car with Al Bello. Both times he was friendly, helpful, and committed to getting us the deal we More

by TomandSarahC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Bello
Mar 03, 2015 -

Garber Honda responded

Thank you for allowing Garber Honda to earn your business not once but twice. We appreciate having customers come back because of the positive experience they had with their salesperson. I am glad you enjoyed working with Al Bello and that he helped you get the deal you wanted. Thanks again! We look forward to seeing you again. Kevin I. Parker General Manager/Managing Partner

March 02, 2015

Bought a great SUV at a fair price! I love my new CR-V I purchased from Garber Honda on Friday, Feb. 27, 2015. I was able to get a fair trade-in value and drove away that night in my new More

by JohnT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lighthouse, Andy Paris
Mar 03, 2015 -

Garber Honda responded

Thank you for allowing Garber Honda to earn your business. I am happy to hear that you had a great experience while purchasing your CR-V with Joe Lighthouse (and got to take it home the same day!). The CR-V is truly an exceptional vehicle in the Honda lineup and quite popular. I am sure you will enjoy it! I am glad Joe took an extra minute to show you our service department. Our facility was just renovated and I hope you got to meet the staff there as well. Thank you again! Kevin I. Parker General Manager/Managing Partner

March 01, 2015

Same day delivery Al Bello was extremely helpful in arranging delivery of my new Civic the same day I drove it. This is a great team to work with. More

by Terryandjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Lahti, Al Bello, Kelli Ophardt
Mar 03, 2015 -

Garber Honda responded

I am glad you enjoyed your experience at Garber Honda. It is definitely exciting to get a new car and even more exciting to take it home the same day! I hope you are enjoying your new Honda. Thank you for choosing Garber Honda. Kevin I. Parker General Manager/Managing Partner

February 28, 2015

Eventful Joe Lighthouse worked with my wife and I to help ensure a pleasant buying experience when purchasing our new 2015 Honda Fit. Thank-you Joe and Garber More

by Lisa & Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lighthouse
Mar 03, 2015 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent Honda Fit purchase. We hope you are enjoying your new vehicle. We certainly want to ensure that our customers have a great experience while at our dealership. I am glad you got to experience that. Kevin I. Parker General Manager/Managing Partner

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