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Garber Honda

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
2,090 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,090 reviews

April 19, 2024

Our experience was good. Al Bello was very professional and knowledgeable. We would deal with Al again if we were looking for a new Honda. More

by WBEACH1
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Bello
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Apr 19, 2024 -

Garber Honda responded

We're glad to know you had a good experience with Al at Garber Honda! We appreciate your feedback and look forward to assisting you again in the future. Safe travels in your new Honda!

Helpful
April 18, 2024

Completely awesome experience. They made buying a used car simple and worry free. Would recommend to everyone in the search of a used car. More

by requa87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe LoVerde
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Apr 19, 2024 -

Garber Honda responded

We're delighted to know you had an awesome experience with us at Garber Honda! We aim to make the process as simple and worry-free as possible. Thanks for recommending us, we appreciate it!

Helpful
April 17, 2024

Andrew my sales rep was fantastic to deal with and eased the stress of buying a car. Ryan was also great in assisting with the loan aspect and explaining the whole process More

by mvgfsd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
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Apr 17, 2024 -

Garber Honda responded

We're glad to know that Andrew and Ryan were able to make your car buying experience stress-free at Garber Honda. We appreciate the positive feedback!

Helpful
April 17, 2024

Always a dependable service. I know I can count on having my car serviced the right way the first time. I have been a customer for over 20 years and trust them to keep my Hondas More

by MickyK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Service Dept
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Apr 18, 2024 -

Garber Honda responded

It's fantastic to know you've trusted Garber Honda with your car service for over 20 years! Your trust in us means the world. We appreciate the kind words and look forward to keeping your Hondas in top shape.

Apr 18, 2024 -

MickyK responded

Thanks for your response! Debbie and Ryan have always taken good care of me ! I have referred many of my friends to Garber because of the service people. Thanks again for keeping my Hondas running smoothly.

Helpful
April 16, 2024

Excellent service. All on time while I waited for my car after an oil change. More

by TOMKINSONHEALTH
Recommend Dealer
Yes
Employees Worked With
Service dept
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Apr 17, 2024 -

Garber Honda responded

We're so happy to hear your service visit was excellent and on time at Garber Honda. We appreciate you sharing your positive experience!

Helpful
April 14, 2024

Great customer service in the service dept. Very helpful and kept me uptodate on the status of my oil change and tire rotation. Reasonable costs too. More

by C.sweeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Whitmore
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Apr 15, 2024 -

Garber Honda responded

We're glad to know our service department at Garber Honda met your expectations! We always aim to keep you informed and offer reasonable prices. Thanks for the review!

Helpful
April 13, 2024

The service department was courteous & professional. They gave me a time when the work would be completed and it was More

by LWILSON20
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Apr 15, 2024 -

Garber Honda responded

We're delighted to know that our service department at Garber Honda met your expectations and delivered on time. Thank you for sharing this positive feedback!

Helpful
April 13, 2024

My dealer representative Al Bello was great. He was very knowledgeable and answered all my questions. More

by DKHALLORAN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alfred Bello
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Apr 15, 2024 -

Garber Honda responded

We're glad to know Al Bello was able to assist you effectively at Garber Honda. Thanks for sharing your experience!

Helpful
April 13, 2024

Great customer service, friendly staff, I love working with Al Bello and service is always easy and fast!! More

by EMTOMANOVICH
Recommend Dealer
Yes
Employees Worked With
Al Bello
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Apr 15, 2024 -

Garber Honda responded

We're so glad to know you had a great experience with Al Bello and the rest of our team at Garber Honda! Thanks for sharing your feedback about our customer service. We look forward to serving you again in the future!

Helpful
April 13, 2024

One of the best car dealerships I've dealt with. They were very helpful and open with all the paperwork. Didn't try to sneak in extra options or anything of the kind. Thank you very much for making More

by SONY_14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Garber Honda responded

We're glad to know you had a positive experience with us at Garber Honda! Transparency is key in our process, and we appreciate your recognition. Enjoy your new car!

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