Garber Honda

Frank bent over backwards to help us October 2 2014 began as a difficult day. My previous car was a 2000 Accord that recently became no longer safe to drive. I needed a new car right away October 2 2014 began as a difficult day. My previous car was a 2000 Accord that recently became no longer safe to drive. I needed a new car right away. I had met and spoken with Frank about a month earlier, so I decided to make an appointment with him. Once at Garber Honda, Frank greeted my daughter and I with a smile and eagerness to help. He showed us both a 2014 Civic and a 2015 Fit. I test drove each one with Frank in tow. He explained the different controls, settings, and features thoroughly, and was also very attentive to make sure I knew what driving on different roads would feel like. Once back at the dealership, Frank took the time to show me all available colors and transmission types that Garber had available for both models. When I ultimately decided on the Civic, Frank was able to work with me and my limited budget- he did everything he possibly could to help bring the price down to an affordable amount. He never got impatient or upset with me, he even hugged me when I got emotional. The empathy and kindness he showed was not only appreciated, but it brought a sense of comfort and understanding. Frank went above and beyond his duty as a salesman and made the dreaded experience not so bad. He bent over backwards to make sure I left with a new vehicle, knowledge of that vehicle, and most importantly- piece of mind that someone was and still is willing to help. More

Magificent Dealership and Overall Experience My purchase experience at Garber Pre-Owned Super Center was Excellent. Dan made the purchase process completely easy for us. Everything was done over My purchase experience at Garber Pre-Owned Super Center was Excellent. Dan made the purchase process completely easy for us. Everything was done over the internet and a few telephone conversations. The vehicle was delivered on time and fully detailed as promised. And for customers out there looking for a Sales Consultant, try Dan. I highly recommend Dan Moreno. He will go out of his way to help you locate and purchase the vehicle you are looking for. Excellent job Dan. Keep up the good work. More

New Vehicle Stopped to look at new cars, with a 2009 Accord as a possible trade. Ended up trading for a 2014 Accord. Joe was very helpful and attentive. Everyt Stopped to look at new cars, with a 2009 Accord as a possible trade. Ended up trading for a 2014 Accord. Joe was very helpful and attentive. Everything he did for us was great. A little concern with Garber's overall "business" system. Our VIN # on our old car was attached to someone else. Joe did a great job of straightening that out. Then when we were ready to sign for new car, all paperwork came out with the wrong address. We were forced to wait an additional hour for correct paperwork to be printed. Appears that there may be some issues with data entry. It should not take 7 hours to complete a deal. This was an office issue. Joe Lighthouse, as stated before, was great. Overall, our experience was really good. Probably will shop at Garber's again. More

Great experience and overall quality dealership We have been looking at vans for over a year as our family has grown, and come down to deciding between a Toyota Sienna and a Honda Odyssey. As we We have been looking at vans for over a year as our family has grown, and come down to deciding between a Toyota Sienna and a Honda Odyssey. As we traveled to Rochester from over an hour away we noticed a Sienna and Odyssey sitting side by side and decided to take a closer look. We were met at the dealership by Adam Bolt who was very pleasant to work with and listened to what we were looking for. After test driving both we had decided on the Odyssey but I was not ready to go through the hassle of buying a vehicle. Adam and Matt Moreno made the process very smooth and stress free. I usually hate the process of buying a vehicle but both of these gentleman worked in a very professional manner and were not pushy at all and made sure our needs were met. To top it all off Rose Noyes completed all the finance paperwork without any issues and made our overall experience well worth the drive. We will be back for our next purchase and ensure our family and friends are referred to this dealership as well. Thank you all for everything you do and keeping the kids busy during the process. Although Adam, Matt and Rose were the three we mainly dealt with during our process I have to say everyone in the used section were very friendly and made us feel comfortable through the buying process. More

They WORKED to earn my business. I am from the Syracuse, NY area. A few weeks ago I contacted my local Honda dealers looking for a very specific and very rare Honda Accord. A 2015 w I am from the Syracuse, NY area. A few weeks ago I contacted my local Honda dealers looking for a very specific and very rare Honda Accord. A 2015 white EXL V6 coupe with navigation and a manual transmission. My local dealers told me that the only way they could get one would be to order it from Honda and that it would take 3 months, thus I would get my car in the middle of winter. I said no way. I did an online search and found 2 of them for sale in the entire country. Both were over a day's driving distance. I called Garber Honda and worked with Corey McGhan. He guaranteed me that he would get the specific car that I want within a week. He delivered. They went all the way to Tennessee to get the car for me! Now that's service. Compared to two other dealers (one of which I purchased from before) who didn't even take the initiative to do this, Garber is by far a superior dealership. Once I knew the car was on the way, Corey answered all my questions that came up along the way in a timely fashion. He responded the same day, often instantly if he was available and was available via text, phone and email. Once the car arrived, I got a complete walkthrough on it. On top of all that, they gave me a great deal on the car and I got it for $1500 under MSRP. This was just a great all around experience. A+ guys! More

Frank Our family usually works with Gary, one of the former sales associates. After he left we were no longer interested in leasing anything from Garber. We Our family usually works with Gary, one of the former sales associates. After he left we were no longer interested in leasing anything from Garber. We decided to call around and find a few deals. My mother spoke to Richard (sales manager) who told us that we could get a great price on a leased car. So we showed up. Frank met us at the check in area and told us he would be working with us until Richard was available. After sitting down with Frank, I decided that I would remain with him as our sales associate. The reason why I bought a Honda from Garber is ONLY because of Frank. He did not try to sell us a car I couldn't afford. He informed me on a car I wanted but couldn't afford, but in no shape or form tried to sell it to me. He understood what we were looking for and was honest with us. He did not try to sell me something I couldn't afford or even tempt me with it. Garber honda should have more people like this young gentlemen who was still new and could not scam us into getting something. Having honest and trustworthy sales associate will get the business better reviews and over all satisfied customers. When my mother called earlier that day we were told they could match my already leased price with no money down, when we looked over everything for my lease car I would get, we found there was "no money down" but yet had to still pay $484.00 plus $199.89 for the first car payment. And our monthly payment was not what was talked about on the phone. The man on the other side was Richard the sales manager. We felt lied to, because we were told something completely different, being a sales manager who are suppose to help and be honest with your customer which Richard failed to due. Frank was fantastic and got us what we were looking for, and again didn't try to sell us something we did not want or something we couldn't afford. Frank is so far your best sale associate, and reminds me a younger version on Gary. Please be honest with all of your customers. Money is only an object, happy constant returning customers should be your goal not commission you make off of what they purchase. More

New purchase I bought a Honda CRV today. I was not looking forward to buying a car on my own. However, my experience working with Corey McGhan was enjoyable. He di I bought a Honda CRV today. I was not looking forward to buying a car on my own. However, my experience working with Corey McGhan was enjoyable. He did a great job in explaining all the features and helping me with my purchase. I didn't feel pressured. It was an good experience and I'm pleased with the price. I would recommend Garber Honda to my family and friends. More

Lease Cory took great care of us, we will buy from Cory next time around!!! He took great care of us, answered all questions, and explained everything. Gr Cory took great care of us, we will buy from Cory next time around!!! He took great care of us, answered all questions, and explained everything. Great experience, ask for Cory. More

Miss zhang Corey is the best sale man, he tried really hard for his customers, and he is knowledgeabled. We had good time here with him. Really recommended him f Corey is the best sale man, he tried really hard for his customers, and he is knowledgeabled. We had good time here with him. Really recommended him for others. More

Everything was taken care of! We were returning a 2012 Honda Civic lease and Rick called us and said that he would "take care of us". My wife and I went to Garber expecting to brow We were returning a 2012 Honda Civic lease and Rick called us and said that he would "take care of us". My wife and I went to Garber expecting to browse but we left with a 2014 Honda Civic. Ryan and Rick found the car that WE wanted and the price was within our budget. Ryan took care of showing us the features of our new vehicle and we did not have to go through the lease inspection process. I recommend Garber and we will be back in 2017. More