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Garber Honda

Rochester, NY

4.8
2,286 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,286 reviews

August 05, 2014

''The best customer service i received so far" I worked with Lisa Shultz and I must say she was easy to work with. She took time to listen, she was very patient and made me feel like my needs came More

by stradne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2014 -

Garber Honda responded

Lisa Shults is a great part of our team. We work to make sure that we take the time to listen to customers. I am happy that she was able to put your needs ahead of anything else. Thank you for any recommendations that you provider to her and Garber Honda. Kevin I Parker General Manager/Managing Partner

August 04, 2014

Used Car Purchase Of all the experiences I have had when buying a car this was by far the most pleasant. I owe that to Rose, who was not only most helpful to me but al More

by cycle1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moreno
Aug 05, 2014 -

Garber Honda responded

One of the biggest aspects of communication is listening. When people listen, they can better serve other's needs. I am very happy that Rose was able to make your experience pleasant by putting your interests first. Thank you! Kevin I Parker General Manager/Managing Partner

August 02, 2014

Used Honda Odyssey Purchase We had an enjoyable experience purchasing our used Odyssey from Xavier Cox. He was friendly, courteous, and easy to work with. Thank you for the posit More

by hondapurchase14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Cox
Aug 05, 2014 -

Garber Honda responded

Great to hear that Xavier was able to serve you in a professional and courteous manner. Buying a vehicle SHOULD be a positive and enjoyable experience. We look forward to helping you when it's time for your next vehicle. Thank you! Kevin I Parker General Manager/Managing Partner

August 01, 2014

Customer Service We were greeted as we entered the building, were immediately offered something to drink. Everyone was friendly, courteous and very accommodating. Woul More

by yankees97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bender, Andy Paris
Aug 05, 2014 -

Garber Honda responded

We try to make our customers as comfortable as possible. Buying and servicing your vehicle does not have to be an nerve-racking experience. Thank you for the recommendation! Kevin I Parker General Manager/Managing Partner

July 31, 2014

Rare brake service I have a great experience to work with Saad to have my car brake fixed last week. When he learned I have my car brake serviced last year, he offered t More

by weirshop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2014 -

Garber Honda responded

Thank you for taking a minute to express your positive experience with Saad in our Honda Service Department. We strive as a company to bring professional service in every aspect of your vehicle ownership. Thank you for your business.

July 30, 2014

Honda Accord Purchase It was a pleasure to deal with Brian Bender. There was no playing games with pricing and he listened to all my requests. When I picked up my vehicle More

by Diroselli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Ophardt
Aug 05, 2014 -

Garber Honda responded

Thank you for choosing Garber Honda for your vehicle purchase. I am glad that you enjoyed your car buying experience with both Brian and Kelli. We believe that your experience goes far beyond the purchase of your new vehicle and it sounds like Brian and Kelli lived up to those expectations. Kevin I Parker General Manager/Managing Partner

July 27, 2014

Great experience I bought my first brand new car, only my second car since I was 19 at Garber and Tom was awesome. Pretty sure I was stressing him out as much as I was More

by akalei88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Lahti, Thomas Conradt
Aug 04, 2014 -

Garber Honda responded

Thank you for choosing Garber Honda for your FIRST new c purchase! I am happy to read that it was a great experience for you and helped ease your stress. Thank you also for the kind words towards Tom and Matt whom you worked with. Enjoy your NEW car! Kevin I. Parker

July 25, 2014

Jason Sgarzi is a car god! 3 months ago my partner and I were looking to purchase a use car. We chose Garber Automotive because their reviews were better than the competition, a More

by Erin Moran
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stedge
Aug 04, 2014 -

Garber Honda responded

Thank you for choosing Garber Pre-Owned and for all of your kin words for your entire experience at our dealership. We take great pride in what our customers have to say about their experience with us and I am glad we lived up (and surpassed) what you were expecting. I truly believe that a great dealership shows their colors not just when something goes right, but also when things go wrong. I am glad to hear we were able to get you in service right away and provide you with a loaner vehicle during the process so that you were not inconvenienced. I hope you are continuing to love your Saab and please let us know if you need anything during the life of your vehicle! Kevin I. Parker General Manager/Managing Partner

July 24, 2014

Amazing Service!!! I had a great experience purchasing a car with Edgar. Went above and beyond to make sure all my wants and needs were met in purchasing a car. The fr More

by aisler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2014 -

Garber Honda responded

Thank you for choosing the Garber Pre-Owned Super Center for your recent purchase! I appreciate the kind words towards Edgar. I am happy to hear that you enjoyed your experience with Garber. Kevin I. Parker

June 29, 2014

Very Good Experience Very pleased with both product and service, would recommend this dealership to everyone. Our salesperson was Joe Lighthouse and he listened and provi More

by johnm4332
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lighthouse, Andy Paris
Jun 30, 2014 -

Garber Honda responded

Thank you for choosing Garber Honda and for your kind words towards your sales advisor Joe Lighthouse. We are happy to hear that you enjoyed the entire experience. Kevin I. Parker

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