
Garber Honda
Rochester, NY
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''The best customer service i received so far" I worked with Lisa Shultz and I must say she was easy to work with. She took time to listen, she was very patient and made me feel like my needs came I worked with Lisa Shultz and I must say she was easy to work with. She took time to listen, she was very patient and made me feel like my needs came first. She had knowledge about the SUV I purchased and i will recommend her to anyone looking to take advantage of the Garber Honda experience. GREAT CUSTOMER SERVICE!!!!!!! More
Used Car Purchase Of all the experiences I have had when buying a car this was by far the most pleasant. I owe that to Rose, who was not only most helpful to me but al Of all the experiences I have had when buying a car this was by far the most pleasant. I owe that to Rose, who was not only most helpful to me but also someone I felt had my best interest at heart. She was a perfect salesperson----friendly and not pushy. Rose and Matt worked together with me so I was able to purchase my car. I would not hesitate to refer anyone to your dealership. More
Used Honda Odyssey Purchase We had an enjoyable experience purchasing our used Odyssey from Xavier Cox. He was friendly, courteous, and easy to work with. Thank you for the posit We had an enjoyable experience purchasing our used Odyssey from Xavier Cox. He was friendly, courteous, and easy to work with. Thank you for the positive purchasing experience! We will certainly be back when it's time for a new vehicle. More
Customer Service We were greeted as we entered the building, were immediately offered something to drink. Everyone was friendly, courteous and very accommodating. Woul We were greeted as we entered the building, were immediately offered something to drink. Everyone was friendly, courteous and very accommodating. Would recommend Garber Honda to my family & friends More
Rare brake service I have a great experience to work with Saad to have my car brake fixed last week. When he learned I have my car brake serviced last year, he offered t I have a great experience to work with Saad to have my car brake fixed last week. When he learned I have my car brake serviced last year, he offered to contact Honda head office first in order to get subsidy parts as well as discuss with his manager to waived service charge. over all, great experience to work with Mr. Saad and looking forward to work with him again. More
Honda Accord Purchase It was a pleasure to deal with Brian Bender. There was no playing games with pricing and he listened to all my requests. When I picked up my vehicle It was a pleasure to deal with Brian Bender. There was no playing games with pricing and he listened to all my requests. When I picked up my vehicle he spent time with me explain the features and setting up the car. I financed through Honda and the Kelly was clear and made everything simple. I felt this dealership really cares about their customers. More
Great experience I bought my first brand new car, only my second car since I was 19 at Garber and Tom was awesome. Pretty sure I was stressing him out as much as I was I bought my first brand new car, only my second car since I was 19 at Garber and Tom was awesome. Pretty sure I was stressing him out as much as I was stressed but he went above and beyond and got me an awesome deal. He actually listened to me and took into account how nervous I was about buying a new car and took care of me from the time my boyfriend and I walked in to the time we left with my brand new car :) I would recommend them to anyone for sure. Andy also came out to ease my mind a little and was very helpful as well. Matt in financing was super nice and just made me feel comfortable, so thanks everyone at Garber! I Looooove my new car!!! More
Jason Sgarzi is a car god! 3 months ago my partner and I were looking to purchase a use car. We chose Garber Automotive because their reviews were better than the competition, a 3 months ago my partner and I were looking to purchase a use car. We chose Garber Automotive because their reviews were better than the competition, and for good reason! From the moment we walked in the door we were treated like royalty. "Coffee, water, soda, juice?" Haha no matter how often we left to test drive and re-entered the building we were offered beverages. But back to the experience we were lucky enough to have Jason Sgarzi help us. We told him what we were looking for and he presented us with 3 vehicles. All of which were something we really liked. He payed attention to what we wanted as well as our safety concerns. We eventually chose 2006 Saab 9-3 2.0T. Jason stayed late and assisted us every step of the way! Including giving us a great deal on the best warranty on the planet!! I will never buy another car from anyone but him. After we picked up our new car and were driving home the computer told us there was a problem with the headlight. We called Jason and he told is to turn around and bring it in to the service dept. When we arrived he had already called and told them we were coming. They weren't able to obtain the part we needed for a few days so he ensured we had a nice rental to drive free of charge as well as no cost for the part or service. Jason's knowledge of cars surpasses anything we could have asked for. His customer relations are outstanding and he breaks the stigma of what a "car salesman" is. If you're in the market for a new to you car and want to be treated fairly go see him! More
Amazing Service!!! I had a great experience purchasing a car with Edgar. Went above and beyond to make sure all my wants and needs were met in purchasing a car. The fr I had a great experience purchasing a car with Edgar. Went above and beyond to make sure all my wants and needs were met in purchasing a car. The friendliness and customer service was great. I did not feel pressured or rushed into purchasing a car. More
Very Good Experience Very pleased with both product and service, would recommend this dealership to everyone. Our salesperson was Joe Lighthouse and he listened and provi Very pleased with both product and service, would recommend this dealership to everyone. Our salesperson was Joe Lighthouse and he listened and provided us with what we wanted without hype or pressure. It was a ver busy day but we felt like we had his full attention. More