Garber Honda

Bender, bends over backwards! Brian has really gone out of his way to see that all my needs were met. The new car needed to have a little paint repair done and he made sure I had Brian has really gone out of his way to see that all my needs were met. The new car needed to have a little paint repair done and he made sure I had a loner vehicle as well as making arrangements for my remote starter to be removed from the vehicle I turned in. So far I am extremely happy with sales and service in the past with my old vehicle. More

I'll Never Go Anywhere Else to Buy a Vehicle My Wife and I just purchased our second vehicle from Garber in the past nine months. Both experiences were nothing short of fantastic. In September My Wife and I just purchased our second vehicle from Garber in the past nine months. Both experiences were nothing short of fantastic. In September 2013, I strolled into the used car building at Garber looking to sell my 2008 Honda Ridgeline and hopefully start searching for a 2011 Infiniti G37x. I was introduced to Jason Sgarzi, the used car director. Jason was interested in my Honda and was also interested in locating an Infiniti for me. I laid out a very specific list of accessories and colors that I wanted. Literally, Jason and I spoke every other day(sometimes everyday) as he updated me how the search was going and shared Infiniti's he thought might fit my guidelines. Sure enough, six weeks later, Jason found the PERFECT Infiniti that was better than my expectations. By better, I mean way beyond what I expected at a price below what I was seeing EVERYWHERE else within 500 miles of Rochester. I was literally calling dealerships as far as Maryland trying to locate this vehicle before I began working with Jason. Jason Sgarzi is one of the most moral, ethical and most professional people I have ever worked with. When I say this I don't just mean in the car business... I mean in any profession. Jason's concern had nothing to do with selling me a product; it had everything to do with educating me on resale values, current market, financing options and simply making sure I was getting what I really wanted. Through the entire process he encouraged me to do my own research and look at any options available to me with other dealerships. In the end, It was the most positive and satisfying experience I've had buying anything in my whole life. I just can't say enough positive things about working with Jason Sgarzi. Through Jason I met Edgar Colon-Quinones, a salespersons with Garber, who handled the delivery of my first vehicle and much of the sale of our second vehicle. Edgar is simply a great person. He quite simply wants to make sure people get what they want when they work with him. He is a people person that was absolutely fantastic to work with and never pressured us in any way, shape, or form. We drove a bunch of vehicles with Edgar and his knowledge of various, makes, models, and accessories was staggering. I have no idea how he is able to keep that many different vehicles with so many different trim levels and accessories straight. Edgar made us feel like we were the only people on the lot every time we were there. My wife was nine months pregnant during our second vehicle purchase and Edgar's level of detail and caring was awesome. He made sure the vehicle was right at the front door with the AC on (she never had to walk the lot once), there was always a water bottle waiting for her, and he asked her repeatedly if she needed anything. Edgar's kindness and attitude were refreshing in an industry where you meet a lot of "characters" that simply want to sell you a car and push you out the door. Since the sale of both vehicles, Edgar has checked on our satisfaction several times and assisted immediately with any post sale questions I have had. Last but not least, is Garth Anderson, the Finance Manager. Garth again displayed the traits I'd expect of someone working at this dealership. His honesty, candor, and assistance was second to none. Garth shopped with local banks and found us an interest rate on both vehicles that allowed us to afford a vehicle that was normally a bit out of our price range. Without Garth we could have never bought our used Honda Pilot. His patience with all our questions and attention to detail was above and beyond. I realize this is a long review, but I truly can't say enough about Jason Sgarzi and his team at the used car portion of Garber Honda. It's refreshing to work with people that really cared about our wants and respected our decisions and opinions. A heartfelt thank you to the entire Garber team. - Jay France, Greece, NY More

Rose is the BEST! This is the second car my husband and I have bought from Rose. She goes above and beyond helping out with everything from beginning to end (and afte This is the second car my husband and I have bought from Rose. She goes above and beyond helping out with everything from beginning to end (and after the sale). We have called her several times for small things and she follows up on every detail. I would highly recommend her to anyone. I feel she is trustworthy and makes the buying process less stressful. Thanks Rose, you are the best! More

Ms. Michelle Stephens Brian was very helpful and he took an interest in me which is a great quality in a salesman. He wasn't pushy and he was a great active listener. He ma Brian was very helpful and he took an interest in me which is a great quality in a salesman. He wasn't pushy and he was a great active listener. He made the experience about me and not the sale. Fantastic service. More

Repeat Happy Customer We recently purchased our third Honda in 5 years from Annie. Our first was our daughter’s first car, then a van for ourselves and now our son’s first We recently purchased our third Honda in 5 years from Annie. Our first was our daughter’s first car, then a van for ourselves and now our son’s first car. Since my son had no idea what kind of car he wanted he was concerned about being pressured to make a decision. We told him he needn’t worry about that with Annie and she proved us right. As usual she was extremely knowledgeable about the cars we were looking at. She also spent a lot of time with us, explaining all the different features of the car and the various trim levels. When we picked up his new car she went over every detail of it with our son and he drove away with a smile on his face! More

Loyal Honda Customer I have bought a Honda vehicle since 1997 at this exact location and although the particular Honda business has change hands here over the years, my ex I have bought a Honda vehicle since 1997 at this exact location and although the particular Honda business has change hands here over the years, my expectations as a customer have not. Thomas at Garber not only met but exceeded my expectations. This was my first time buying a car alone and I may have been a bit difficult to deal with but Thomas maintained a positive, friendly, respectful attitude towards me throughout the entire process. Although we bantered back and forth a bit to try while trying to reach an agreement that felt good to each of us, he made me feel like he genuinely cared about trying to meet my needs and I believe he really wanted to help me and make sure that at the end of the day I walked away happy. What I can tell you for certain is that I am thrilled and I love my new Pilot! Thank You Thomas! More

Lease We have done business with your dealership before and have always been very happy with the outcome. My husband and I very much appreciate the very cl We have done business with your dealership before and have always been very happy with the outcome. My husband and I very much appreciate the very clean surroundings and professional approach of your staff. More

Best and Most Comfortable Car Buying Experience Ever! The Team I worked with at Garber Honda was Outstanding! They were patient, knowledgeable and most importantly, I felt at home. Kudos to Kevin Parker a The Team I worked with at Garber Honda was Outstanding! They were patient, knowledgeable and most importantly, I felt at home. Kudos to Kevin Parker and Team. More

Thomas did an excellent job! I was shopping for my first new car and had heard many horror stories of pushy salesmen and inflated prices for new vehicles. I researched vehicles fo I was shopping for my first new car and had heard many horror stories of pushy salesmen and inflated prices for new vehicles. I researched vehicles for quite some time and set up test drives with Garber and other competing dealerships. I narrowed it down to two vehicles, a honda or a competing brand. Both vehicles were very similar. I knew it was going to come down to who was going to provide the best offer. When I met Thomas for a final test drive, I was planning to leave the dealerdhip for the competing brand, possibly even purchasing another vehicle. But he convinced us to stay and discuss prices. Thomas provided amazing offers without being pushy. The whole dealership made me feel comfortable and provided great service, even when Thomas encountered difficulties with my out of state trade in and insurance. I am glad Thomas worked hard to make the sale. I am a happy customer and greatly appreciate the deal he provided me. Thank you, Thomas and Garber Honda. More

Purchase of 2014 Honda CR-V EX With the assistance of Wayne Wagner and Andy Lahti my buying experience was excellent from start to finish. I did visit one other dealership to compa With the assistance of Wayne Wagner and Andy Lahti my buying experience was excellent from start to finish. I did visit one other dealership to compare and Garber won out. I will definitely return to this dealership the next time I am car shopping. Thank you Garber, it was a pleasure doing business with you. Kathy Adolphson More