Garber Honda
Rochester, NY
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Great experience. Fun bunch to wheel and deal with. Everything in the deal went smooth. Dan Moreno is a good kid and gave great customer service. I have would no issues recommending them. Everything in the deal went smooth. Dan Moreno is a good kid and gave great customer service. I have would no issues recommending them. More
Rose was incredibly helpful, friendly and accommodating!! She went to great lengths to ensure we were extremely happy and has followed up even weeks after the sale. Garber rates at the top of the list for cu She went to great lengths to ensure we were extremely happy and has followed up even weeks after the sale. Garber rates at the top of the list for customer service... Everyone there made car-buying a pleasure!! (Dylan Scorsone and Mike Gray were great too!) More
We were in the market for an SUV. Since we already take our Accord to Garber for servicing we decided to go there and check out the Pilot. After doing some research on line, I sent for a quote from Garber our Accord to Garber for servicing we decided to go there and check out the Pilot. After doing some research on line, I sent for a quote from Garber and Roy Patterson responded quickly with a good offer. Roy was very personable. At no time did I feel rushed or pressured into the sale. Roy was very attentive and made sure to hone in on our wants and needs to ensure that both the vehicle and the "deal" were a good match for my family and I. He and Michael teamed up, and in my opinion went above and beyond, to negotiate the terms of my lease. My initial meeting was on Tuesday 3/5/13, and I drove off the lot in my brand new 2013 Pilot two days later. The service was fast, efficient and exceptional. We thank them very much for their hard work. More
Al Bello is great to work with. I leased my previous car through Al and returned to him 3 years later to work with him again. I also sent my husband to Garber to work with him. He is very knowledgeable abou through Al and returned to him 3 years later to work with him again. I also sent my husband to Garber to work with him. He is very knowledgeable about Hondas and offers fantastic insight! He is extremely polite and not your typical pushy sales man! i will continue to return to work with Al. Thanks! More
Exemplary customer service...Elizabeth Bochno made our trade-in an enjoyable experience which is rare to say for many car dealerships! Definitely will be back! trade-in an enjoyable experience which is rare to say for many car dealerships! Definitely will be back! More
This is the first time that I purchased a vehicle over the Internet. Garber offered the best price and made the trip from Syracuse well worth the time and fuel. Kelli Ophardt answered all my questions and the Internet. Garber offered the best price and made the trip from Syracuse well worth the time and fuel. Kelli Ophardt answered all my questions and everything she said would take place during the sale happened as she described. A great car buying experience with the extra benefit of no haggling or the usual dealer hassles. I recommend Garber Honda and Kelli Ophardt without hesitation. More
What can I say.... Garber made my choice easy.... I quickly learned why NOT to buy from them. I had just come right from another local dealer, and just thought I would do myself some good and at least quickly learned why NOT to buy from them. I had just come right from another local dealer, and just thought I would do myself some good and at least "shop" around. I was spoken down to, and then after my dissatisfaction with my experience, when I tried to leave, the "sales manager" kept trying to pressure me and wouldn't let me leave, even held onto my keys so I couldn't! Finally I was able to leave, and the manager gives me his card and says "any other price you get, see me and I'll do $300 better". No thanks. I immediately went right back to the dealer in Penfield I was at earlier, and purchased my new Pilot, which I love. More
I was very impressed with the dealership. The staff were all welcoming from the moment I walked in to the time that I left. I was impressed with Rick as a sales manager, he went above and beyond. Rick and all welcoming from the moment I walked in to the time that I left. I was impressed with Rick as a sales manager, he went above and beyond. Rick and staff went out of their way to make my family and I feel comfortable through the whole process. Al, my sales advisor, spent a deal of time going over features in my car. All of the staff that I worked with were very helpful in the whole purchasing and delivery process and encouraged me to call if I needed anything. I would highly recommend this dealership to my family and friends. More
My husband and myself enjoyed our car buying experience with Dan and the folks at Garber. We had been to several different dealerships throughout the weekend. The staff at Garber were very friendly and p with Dan and the folks at Garber. We had been to several different dealerships throughout the weekend. The staff at Garber were very friendly and professional. The whole experience was quick and painless! We really enjoyed working with Dan. I would highly recommend Dan to anyone shopping for a car. More
Dan "the man" Moreno, great experience, Dan knew exactly what i was looking for and we both walked away ecstatic from the deal. Look for Dan!! knew exactly what i was looking for and we both walked away ecstatic from the deal. Look for Dan!! More








