
Garber Honda
Rochester, NY
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they found the car i was looking for and made it happen. joe was awesome. gave me a ride. they offered me a nice price as well for my trade in. it was a bit rushy when it came to the pricing of the vehicle, joe was awesome. gave me a ride. they offered me a nice price as well for my trade in. it was a bit rushy when it came to the pricing of the vehicle, not bad, but i felt like it could have been explained a bit better in terms of how they priced their vehicle in the first place, as well as the extra fees of 160 (for detailing and cleaning the car --- which is actually optional but they dont tell you that until the final purchase agreement is signed - it says it on the form) and 175 (for the paperwork transferring insurance and plates and registration - which the dealer can choose to charge the customer for or not - they choose to charge it, like every other dealer, but id be cool if they were the 1 dealer that did not charge it, because its a choice their owner could for sure cover right?! this was the 1st time id bought a car from a dealership and it was cool, 4 out of 5 stars for sure, im super super happy with my car, lets go!!!!! More
Continue with great customer service. We will continue to buy used or new for years to come. Joe LoVerde was excellent. Would definitely work with him again. Fair trade in value. We will continue to buy used or new for years to come. Joe LoVerde was excellent. Would definitely work with him again. Fair trade in value. More
Roy was very helpful, friendly and courteous as a sales person. He was very responsive to my phone calls and text messages. I did not feel rushed through the buying process. person. He was very responsive to my phone calls and text messages. I did not feel rushed through the buying process. More
I had a very pleasant experience buying my new car! Justin has been very helpful. He has always responded quickly to my questions. Ryan explained the different warranty options and helped me select Justin has been very helpful. He has always responded quickly to my questions. Ryan explained the different warranty options and helped me select the ones I needed. More
Courteous staff. Easy to schedule appointments. Mechanics explain all of the work they are doing. Love the Uber ride option if leaving my car. Easy to schedule appointments. Mechanics explain all of the work they are doing. Love the Uber ride option if leaving my car. More
Bob was wonderful! He didn't rush me through my shopping process and I never got the "pushy" vibe like I have with other dealerships! He was able to facilitate most of He didn't rush me through my shopping process and I never got the "pushy" vibe like I have with other dealerships! He was able to facilitate most of the process over phone and email which since I was coming from Buffalo was super accommodating! On the Day of picking up my Car, Kara was wonderful in filling in and helping finalize everything! I will definitely be back when it's time for my next CRV! More
My experiences with the Service Dept. have always been outstanding. Easy to set up an appointment. Good, clear communication. Very fair pricing. Always feel well taken care of. have always been outstanding. Easy to set up an appointment. Good, clear communication. Very fair pricing. Always feel well taken care of. More