
Garber Honda
Rochester, NY
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Making an appointment was quick and I got right in. The service department was easy and my tech was friendly and greeted me at the car. After verifying information, I went to the waiting area. When my The service department was easy and my tech was friendly and greeted me at the car. After verifying information, I went to the waiting area. When my car was ready, my tech came and got me, I signed papers, was handed my keys, was thanked for my business, told where my car was ready for me to leave. More
No fault of the Garber Henrietta NY service department that Honda has parts on "back order" and took 7 weeks to get a swing arm shipped to them!(very common part that should be ordered in bulk as road pot that Honda has parts on "back order" and took 7 weeks to get a swing arm shipped to them!(very common part that should be ordered in bulk as road potholes in N East are very damaging to the part and ball joints as well) Wayne S made all the issues with fast service and care when the part arrived. More
Fantastic experience was building my pilot online and they forwarded me to the dealership. I pretty much did whole transaction through online and phone as I had already test drove the pilot and knew what they forwarded me to the dealership. I pretty much did whole transaction through online and phone as I had already test drove the pilot and knew what I wanted. Everything went smoothly! Best car buying experience I’ve ever had ! More