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Garber Honda

Rochester, NY

4.8
2,285 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,285 reviews

January 26, 2024

Making an appointment was quick and I got right in. The service department was easy and my tech was friendly and greeted me at the car. After verifying information, I went to the waiting area. When my More

by DGRAEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sheridan, Charley Aerni,
Feb 08, 2024 -

Garber Honda responded

We're glad to know that your experience with our service department at Garber Honda was smooth and efficient. We strive for quick, friendly service every time! Thanks for choosing us - we appreciate your business!

January 25, 2024

Everyone was kind and I had my car done fast and efficient. Took care of my car . More

by SUEJ310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina
Feb 07, 2024 -

Garber Honda responded

Thanks for the great review of Garber Honda, Suej310!

January 25, 2024

Very professional and the service manager, Mike Swain, was the most pleasant person to work with. Great experience! More

by MAAMENITA
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Swain
Feb 07, 2024 -

Garber Honda responded

We're so glad to know you had a great experience with Mike Swain and our team at Garber Honda! Thanks for sharing your feedback. We appreciate it!

January 24, 2024

BUYING WAS VERY EASY SMOOTH PROCESS, MY SPECIALIST KEPT ME UPDATED VERY PROFESSIONAL IM VERY HAPPY WITH MY NEED RIDE! More

by G.G.ROMANO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RAY DUBLIN (SALES) RICH LOMBARDI (FINANCE)
Feb 07, 2024 -

Garber Honda responded

We're delighted to know that you had a smooth buying experience at Garber Honda! It's great to see our team kept you updated and made the process easy. Enjoy your new ride!

January 23, 2024

The new key is working well. The people I dealt with were all very friendly. More

by CLIVINGSTON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Tougas
Feb 05, 2024 -

Garber Honda responded

Thanks for leaving Garber Honda a review! Have a great day, Clivingston0!

January 22, 2024

Everyone Great! ! Customer Service amazing, professional and did a great job all the way around. Thx to Thomas and Tim. More

by TINAD41
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas and Tim
Feb 05, 2024 -

Garber Honda responded

We're so glad to know you had a fantastic experience with our team at Garber Honda, especially Thomas and Tim. Thank you for your kind words about our customer service!

January 21, 2024

No fault of the Garber Henrietta NY service department that Honda has parts on "back order" and took 7 weeks to get a swing arm shipped to them!(very common part that should be ordered in bulk as road pot More

by ANDREW.GEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne S, 2 technicians
Feb 05, 2024 -

Garber Honda responded

Andrew, we appreciate your understanding and patience during the parts delay. We're glad to know that Wayne was able to provide fast service once everything arrived at Garber Honda. Thanks for sharing your experience!

January 20, 2024

Been with Garber Honda for several years and they are always helpful and provide great service. More

by GG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna
Feb 05, 2024 -

Garber Honda responded

We appreciate you taking the time to share your wonderful feedback about our helpful and reliable team – this is what we always strive for! Thank you again from all of us at Garber Honda!

January 18, 2024

Fantastic experience was building my pilot online and they forwarded me to the dealership. I pretty much did whole transaction through online and phone as I had already test drove the pilot and knew what More

by BILLSFAN1583
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason, hari
Jan 31, 2024 -

Garber Honda responded

We're delighted to know that your online car buying experience with Garber Honda was smooth and enjoyable! We strive for this kind of service. Enjoy your new Pilot, and thank you for the great review!

January 16, 2024

Everyone at the dealership were friendly and very accommodating. Andrew was very helpful by going through all of our questions. More

by NARBORERD
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Andrew and Shiv
Jan 31, 2024 -

Garber Honda responded

We're glad to know our team at Garber Honda was able to assist you effectively, especially Andrew. We appreciate your feedback and are here if you have any more questions!

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