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Garber Honda

Rochester, NY

4.8
2,286 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,286 reviews

December 21, 2023

I was pleased with the work they did changing the oil in my automobile according to the schedule. I did not realize that they would also be rotating my tires. I assume that was to my benefit. More

by STRANG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Ferra was very friendly and I was comfortable dealing with her.
Jan 11, 2024 -

Garber Honda responded

We're glad to know you were satisfied with the oil change service at Garber Honda. We do include tire rotation as part of our routine maintenance for added benefit! Thanks for your feedback, we appreciate it.

December 20, 2023

Deb is an excellent and trustworthy service advisor. She doesn`t try to sell me parts and services that are unnecessary and keeps me abreast of any services that I may need in the future according to t More

by NICHOLAS.CAPOZZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra
Jan 11, 2024 -

Garber Honda responded

We're so glad to know that you've had such a positive experience with Deb at Garber Honda! Her knowledge and honesty are indeed invaluable. We appreciate your trust in us, and we look forward to seeing you again for future services.

December 18, 2023

I like CRV honda because best run and part of system. so I like CRV .i think 2024 CRV is top of my view. More

by TSUSMITA006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hari
Jan 11, 2024 -

Garber Honda responded

We're glad to know you love the Honda CRV and are excited about the 2024 model! Our team at Garber Honda is always here to help with any of your vehicle needs. Thanks for sharing your thoughts!

December 17, 2023

Great service department! Staff is professional and kind. Highly recommend! Will definitely return for future service needs. More

by VIGLIOT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debra
Jan 10, 2024 -

Garber Honda responded

We're so glad to know you had a great experience with our service department at Garber Honda! We appreciate your recommendation and look forward to assisting with any future needs. Thanks for the review!

December 17, 2023

Adam and Andrew were so great to work with. They made the process of buying a new car feel easy and low stress. Highly recommend them both! More

by ROSIE595
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam, Andrew
Jan 10, 2024 -

Garber Honda responded

Rosie, it's fantastic to know that Adam and Andrew made your car buying experience at Garber Honda easy and stress-free. We appreciate the recommendation!

December 16, 2023

Fantastic, fabulous, outstanding, professional, friendly, superlative, gold standard, enjoyable, thorough, intelligent, magnificent, ready to quit this survey. More

by MBORSHOFF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh, Deb, Warren, Annie
Jan 10, 2024 -

Garber Honda responded

Wow, what a string of compliments! We're so glad to know you had such an outstanding experience with us at Garber Honda. Thanks for taking the time to share your feedback before wrapping up the survey - it means a lot!

December 16, 2023

Andrew Stein was very easy ti work with He made the process seamless! This is the second car we have purchased from him. More

by KPHILBIN4
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Stein
Jan 10, 2024 -

Garber Honda responded

KPHILBIN4, it's great to know that Andrew provided you with a seamless car buying experience at Garber Honda. We appreciate your loyalty and look forward to serving you again in the future!

December 15, 2023

Deb, Ryan, Warren, Josh, and everyone in the service department have always take great care of me. They go above and beyond to ensure the best results at the best pricing. I’ve been a customer at Garber More

by JH007E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra, Ryan Soules
Jan 10, 2024 -

Garber Honda responded

We're so glad to know that our team at Garber Honda has consistently provided you with excellent service! It's important for us to ensure the best results and pricing, as well as only recommending what is necessary. Thanks for sticking with us over the years - we appreciate your support!

December 15, 2023

I needed an emergency appointment for a nail in my tire. They got me in and patched the tire in under an hour. More

by CHRISTINA.PELLETIER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill WHITMIRE, Charley Aerni
Jan 10, 2024 -

Garber Honda responded

Christina, we're glad to have been able to assist you promptly with your tire issue at Garber Honda. We understand how important it is for our customers' vehicles to be in top shape! Thanks for the review.

December 15, 2023

Annie Bochno at Garber Honda is by far the best salesperson I have ever worked with! She is knowledgeable, helpful and incredibly friendly and responsive! Highly recommend her! More

by LFORNATARO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Annie Bochno
Jan 10, 2024 -

Garber Honda responded

LFORNATARO, it's great to know that Annie provided you with such a positive experience at Garber Honda. We'll pass along your kind words and recommendation!

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