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Garber Honda

Rochester, NY

4.8
2,287 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,287 reviews

November 29, 2023

Excellent customer service, Ron and Richard rocks! !!!! They was patient and got the job done.... More

by IRENEGRIFFIN288
Recommend Dealer
Yes
Employees Worked With
Ron
Dec 29, 2023 -

Garber Honda responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Garber Honda!

November 29, 2023

Overall service was excellent. Service coordinator Hannah Tougas was. Very helpful in answering questions and communication work to my vehicle. Mechanics were very helpful in exp More

by LDIFLORIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Tougas , Ivan Vinovrski
Dec 29, 2023 -

Garber Honda responded

We're glad to know that you had an excellent experience with our service coordinator and mechanics at Garber Honda. We always aim for clear communication about the work needed on your vehicle. Thanks for sharing!

November 28, 2023

My wife and I are excited about the 2024 Honda CRV. Our agent, Justin Myers, did an excellent job making it happen. More

by JBEARDEN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Myers, Dan O'brian
Dec 27, 2023 -

Garber Honda responded

JBEARDEN1, we're delighted to know that Justin was able to assist you in getting your 2024 Honda CRV at Garber Honda. Enjoy the ride!

November 28, 2023

Great customer service. Fast, friendly and informative. The team was able to get me the price I was looking for. Fully recommend them 100 percent!! More

by SITTINGCHAIR14435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin and the guy with the split coffee cup Thanks
Dec 27, 2023 -

Garber Honda responded

We're delighted to know you had a great experience with our team at Garber Honda! Thanks for recommending us, we appreciate your support. Enjoy the ride in your new car!

November 28, 2023

The service staff at Garber Honda are excellent. Especially Debbie Ferra. She is always pleasant, explains everything and is one of the reasons I return to Garber for my car service needs. More

by MBRAZEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Ferra
Dec 27, 2023 -

Garber Honda responded

We're delighted to know that our service staff, especially Debbie Ferra, have been able to provide you with excellent experiences at Garber Honda. We appreciate your loyalty and look forward to continuing serving your car needs!

November 26, 2023

Garber Honda Service is know for being dedicated in providing high quality of service. Thank you More

by CACBUSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debra Reynolds
Dec 26, 2023 -

Garber Honda responded

Thank you, for stopping by to leave Garber Honda a wonderful review!

November 26, 2023

The tire rotation and oil change was fast, even though they were very busy at the time. More

by CTURNER1189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
Dec 26, 2023 -

Garber Honda responded

We're glad we could deliver a 5-star experience, Cturner1189!

November 26, 2023

Ron was really helpful and courteous. This was our first time in a Honda dealership and thanks to his attention we would love to keep coming back to this one. Everyone that we talked to w More

by Yessica and Hector
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron
Dec 26, 2023 -

Garber Honda responded

Yessica and Hector, we're delighted to know that Ron provided you with a great first experience at Garber Honda. We appreciate your kind words about our team's welcoming nature! Looking forward to seeing you again in the future.

November 25, 2023

Very good customer service. They are not pushy and very understanding. Debbie in the service area has been wonderful to work with over the years I have owned my Honda's. More

by CYNHOWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie F & Calvin B-K
Dec 26, 2023 -

Garber Honda responded

We're so glad to know you've had positive experiences with our team, especially Debbie in the service area. Thanks for choosing Garber Honda and sharing your feedback!

November 25, 2023

Making the appointment was Avery nice experience. I checked on line and the process at the dealership was fast. The needed maintenance was done on time and the staff at service station were friendl More

by TARIQCHAUDARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Dec 26, 2023 -

Garber Honda responded

Tariq, we're delighted to know that your experience with Garber Honda was a smooth one. Thanks for highlighting our efficient online process and friendly staff!

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