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Garber Honda

Rochester, NY

Overview
Reviews
4.8
2,286 Reviews
Call Dealership (585) 334-0880
View Awards

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,286 reviews

November 23, 2023

Needed a recall service, was finished in exactly an hour. Service seems quick by the rate of people leaving the waiting room. Friendly staff, I will be back. More

by ALLISON_FULFER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Grant
Report | Print
Dec 20, 2023 -

Garber Honda responded

We're glad to know that you had a positive experience with our service team at Garber Honda. We strive for efficiency and friendly customer service, so it's great to see we hit the mark! Looking forward to your next visit.

November 23, 2023

Excellent car buying experience in every way. Purchased the 2024 CRV-EXL great staff, fully transparent experience. Thank you! More

by ORBSSN2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Bello and others
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Dec 20, 2023 -

Garber Honda responded

We're delighted to know you had an excellent car buying experience with us at Garber Honda! Enjoy your new 2024 CRV-EXL and thank you for the positive feedback.

November 23, 2023

Very good experience. Great salesperson in Annie and very good business manager in Steve. Overall a 10! More

by PETER75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Annie and Steve.
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Dec 20, 2023 -

Garber Honda responded

Peter, we're delighted to know that Annie and Steve provided you with a top-notch experience at Garber Honda. Thanks for the high rating!

November 23, 2023

Making an appointment was very easy and fit my schedule. They took care of all my service needs in one visit More

by BILLHHOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren, Elizabeth
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Dec 20, 2023 -

Garber Honda responded

Bill, we're glad to know that scheduling was easy and all your service needs were met in one visit at Garber Honda. Thanks for the positive feedback!

November 22, 2023

We bought our first Honda car here Monday,Our sales agent is kara .She is nice and professional,nice experience.we’ll be back ! More

by NNANBOY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara
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Dec 20, 2023 -

Garber Honda responded

NNANBOY, we're delighted to know that Kara provided you with a great experience at Garber Honda. We look forward to seeing you again in the future!

November 22, 2023

Took my Passport in for recall repair on November 20 for a 9am appointment. I was expecting to be without my car all day, but received a call at noon that my car was ready. I was very happy to be able to ge More

by PATTYPIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Dec 20, 2023 -

Garber Honda responded

Patty, we're glad to know that our team at Garber Honda was able to get your Passport back on the road quickly. Thanks for trusting us with your vehicle!

November 21, 2023

Great service as always. Hannah is the best! Service was performed quick and on time. More

by MACRI71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
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Dec 18, 2023 -

Garber Honda responded

Macri71, thank you for trusting Garber Honda with your business!

November 21, 2023

My cars tire pressure was not checked. My tire pressure was low and as has been standard practice in the past. I assumed the service dept would check it when I went in for an oil change. More

by JFLISNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
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Nov 22, 2023 -

Garber Honda responded

JFLISNIK, I'm sorry to learn that your tire pressure wasn't checked during your recent oil change. and we appreciate you bringing this to our attention. Please reach out at your earliest convenience so we can discuss further steps together. Thank you, Mike Swain Service Manager MSwain@GarberROC.com (585) 334-0880

November 21, 2023

Smooth easy transaction with good communication. I was very surprised they checked over the entire car. More

by RENCAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Soles
Report | Print
Dec 20, 2023 -

Garber Honda responded

We're glad to know your transaction was smooth and easy at Garber Honda! We always strive for thorough checks on our cars. Thanks for the positive feedback!

November 20, 2023

Excellent visit to Garber Honda service. Work was done very quickly and service personnel were very friendly. More

by ARTBULT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Dec 14, 2023 -

Garber Honda responded

We're glad to know you had an excellent visit with our service team at Garber Honda. Thanks for the positive feedback about our quick work and friendly staff!

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