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Garber Honda

Rochester, NY

4.8
2,286 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,286 reviews

November 20, 2023

I had a great experience with Austin in sales at Garber Honda. Thank you Austin for all your help! I love my new HR-V More

by REBECCA RIGGIO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
Dec 18, 2023 -

Garber Honda responded

Rebecca, we're so glad to know that Austin was able to assist you in finding your new HR-V at Garber Honda. Enjoy the ride!

November 19, 2023

Pleasant, easy to deal with, and very informative. They also represent, support, and sell very good products. More

by KALVARO15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, Jabin, Jayden, Mike
Dec 13, 2023 -

Garber Honda responded

We're glad to know you had a pleasant and informative experience with us at Garber Honda. We appreciate your support, and we'll continue doing our best to represent quality products!

November 19, 2023

Always appreciate the professional and friendly discussion of our needs and the work done for us. Work was done timely within the time promised. More

by JLTBJT17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren S.
Dec 13, 2023 -

Garber Honda responded

We're so glad to know you've had a positive experience with us at Garber Honda! We always aim for professionalism and timeliness. Thanks for your review, we appreciate it!

November 19, 2023

James at Garber was a complete blessing and I’m so pleased I was able to work with him. My Dad got his Ridgeline there too and recommended them to me. I am neurodivergent and I know I can be challengi More

by JLATONE8
Recommend Dealer
Yes
Employees Worked With
James, and the finance guy
Dec 13, 2023 -

Garber Honda responded

We're so glad to know that James and the team at Garber Honda were able to provide you with a positive experience. It's great hearing how accommodating they were, especially in helping you get your desired SUV! We appreciate your kind words and look forward to serving you again in the future.

November 19, 2023

The service i was given was exceptional. They communicated well, it was quick and easy. More

by ROBERTM1694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall
Dec 13, 2023 -

Garber Honda responded

Thank you, Robertm1694, for stopping by to leave Garber Honda a wonderful review!

November 19, 2023

Work performed was within the time and cost estimates. Was kept informed with progress updates. More

by AKWDCGA
Recommend Dealer
Yes
Employees Worked With
Several
Dec 13, 2023 -

Garber Honda responded

Thank you for choosing Garber Honda, we appreciate your positive feedback!

November 19, 2023

Went for NY state inspection. Was done in 10 mins wand left with my car with the new sticker…Awesome service More

by JONALWAYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Dec 14, 2023 -

Garber Honda responded

We're glad to know that your state inspection was quick and efficient at Garber Honda! Thanks for the awesome review, we appreciate it. Safe travels!

November 18, 2023

People were very pleasant and welcoming. Nice clean show room. My salesman was very informative. More

by Eileen
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stein
Dec 12, 2023 -

Garber Honda responded

Thank you for the excellent review of Garber Honda, Eileen!

November 18, 2023

Enjoyed working working with Annie B. She’s definitely a gem. We’ve worked with her in the past as well. More

by CAROLEISENMAN28
Recommend Dealer
Yes
Employees Worked With
Annie
Dec 13, 2023 -

Garber Honda responded

Carole, it's great to know that you enjoyed working with Annie B. at Garber Honda! We appreciate your continued support and look forward to assisting you in the future.

November 17, 2023

Decent overall experience. The repair work was done in two weeks reasonable and the results look great. I appreciate that Honda communicated directly with my insurance so I did More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall
Dec 11, 2023 -

Garber Honda responded

Michael, thanks for your feedback. We're glad to know you were satisfied with the repair work at Garber Honda and our communication with your insurance company. However, we apologize for any confusion or inconvenience during pick-up time - we'll certainly take note of this moving forward!

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