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Garber Honda

Rochester, NY

Overview
Reviews
4.8
2,286 Reviews
Call Dealership (585) 334-0880
View Awards

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,286 reviews

November 17, 2023

Staff was polite, answered questions fully. I was taken aback at the "video" sent me after the diagnostic work. It showed nothing and had no real connection to the issue. More

by r.landon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MATT SHERADIN, BOB TAYLOR (only listed on estimate - no contact.
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Nov 17, 2023 -

Garber Honda responded

We appreciate your feedback and apologize if the video sent after the diagnostic work didn't meet your expectations. We aim to provide clear, comprehensive information about any issues identified during our diagnostics. If you have further questions or need clarification on anything, please don't hesitate to reach out directly. Thank you, Mike Swain Service Manager MSwain@GarberROC.com (585) 334-0880

November 17, 2023

Very good experience. Everyone is so helpful and efficient. I always bring my Honda to this service center. I have been bringing my Honda to this location for 8 years now. More

by KBAFFORD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Sheradin
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Dec 12, 2023 -

Garber Honda responded

We're glad to know you've had a positive experience with us at Garber Honda over the years! We appreciate your loyalty and trust in our service center. Thank you for sharing this review, we look forward to many more years of serving you!

November 17, 2023

Excellent service representative. Very professional and anticipates requests for loaner accommodation. Very polite and brings car into covered area If raining More

by SGSOLIMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Grant
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Dec 12, 2023 -

Garber Honda responded

SGSOLIMAN, we're delighted to know you had such a positive experience with our team at Garber Honda. We always aim for top-notch service and it's great to see that reflected in your visit!

November 16, 2023

A nice friendly staff, easy to deal with & seem to know their product. Great coffee! More

by ALCYCLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinton, Brenda..
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Dec 11, 2023 -

Garber Honda responded

Thank you, Alcycle, for stopping by to leave Garber Honda a wonderful review!

November 15, 2023

Great communication, fair pricing, had my Honda serviced here for 8 years, like the multi point inspection More

by KAYAKERIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sheridan
Report | Print
Dec 06, 2023 -

Garber Honda responded

We're glad to know you've had a positive experience with our service team at Garber Honda for the past 8 years! We appreciate your trust in us and look forward to continuing providing great communication, fair pricing, and thorough inspections. Thanks for sharing this review!

November 15, 2023

Very helpful! They took care of my problem quickly and efficiently. I’m very happy with the service. More

by BGREGORY6
Recommend Dealer
Yes
Employees Worked With
Not sure
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Dec 06, 2023 -

Garber Honda responded

Thanks for choosing Garber Honda! See you next time, Bgregory6.

November 15, 2023

I am pleased by the efforts made by Garber to satisfy my needs. Thank you More

by TODDSTUARTFOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know their name
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Dec 06, 2023 -

Garber Honda responded

Thank you for the positive review of Garber Honda, Toddstuartfoss!

November 15, 2023

Great service and great price! The only place our vehicle has been serviced at, has over 250k miles and going strong! More

by PMEECKHOUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Dec 11, 2023 -

Garber Honda responded

We're so glad to know that you've had a great experience with our service at Garber Honda. Here's to many more miles on your vehicle!

November 15, 2023

Always courteous and look at the whole car no matter what you are there for More

by ANNE.BARKER300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sheridan and the technician
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Dec 11, 2023 -

Garber Honda responded

We are more than pleased to hear that our team delivered a professional and courteous service which made your experience a success from start to finish. It was our pleasure to assist you with your vehicle needs. Our team truly appreciates your business and hopes to work with you for your future car needs! Safe travels!

November 15, 2023

Great Communication, Great Service, Great Uber Service to get me back home since my car was needed to be there most of the day!!! Thx again Garber Honda Service Team! More

by PAULKRAEGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debra Ferrara
Report | Print
Dec 11, 2023 -

Garber Honda responded

Paul, we're glad to know our communication and service met your expectations at Garber Honda. Thanks for the shout-out! We appreciate it and look forward to serving you again in the future.

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