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Garber Honda

Rochester, NY

4.8
2,285 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,285 reviews

November 13, 2023

When I pulled up I felt like they were waiting for me. Everyone was courteous and professional and I will keep going there as long as I’m driving a Honda More

by CHRISBRUNNERMIAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Soles
Dec 05, 2023 -

Garber Honda responded

Chris, it's great to know you felt welcomed and well-served at Garber Honda. We look forward to seeing you for all your future Honda needs!

November 12, 2023

Team is very friendly and helpful, thank you for all your help and being efficiant More

by SJM107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No names
Dec 01, 2023 -

Garber Honda responded

Thanks for the great review of Garber Honda, Sjm107!

November 12, 2023

Always a pleasure to deal with all the people there. I was buy the car I was interested in. More

by TRILLIUMKNITS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Patterson
Dec 05, 2023 -

Garber Honda responded

We are so happy that our Garber Honda team earned your five stars. Thanks, Trilliumknits!

November 11, 2023

Debbie kept me informed and was very pleasant and professional. My brakes were replaced earlier than expected!! Thank you! More

by JM2AGENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
Dec 01, 2023 -

Garber Honda responded

We're glad to know that Debbie and our team at Garber Honda were able to provide you with a pleasant experience! Thanks for the positive feedback, we appreciate it. Safe travels ahead!

November 11, 2023

I was very pleased with the service I received. It was my first experience with the service department. I definitely will return. More

by RAMONAWALKERHILL72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My associate that I worked with.
Dec 01, 2023 -

Garber Honda responded

We're so glad to know that your first experience with our service department at Garber Honda was a positive one! We appreciate the feedback and look forward to seeing you again.

November 11, 2023

Everyone is very attentive and professional when the car is serviced. Never have any problems. Trust their expertise. Thank you. More

by JRHARGATHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb and Geoffrey.
Dec 01, 2023 -

Garber Honda responded

JRHARGATHER, we're glad to know you've had positive experiences with our service team at Garber Honda. Your trust in us is greatly appreciated!

November 11, 2023

Peter was our sales person, We were ablue to test drive a CRV HYbrid model, Peter helped us through the ordering process, W were kept informed on the estimated devlivery time, Picking up car after it ar More

by CSHURLBURT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter
Dec 01, 2023 -

Garber Honda responded

We're glad to know that our team at Garber Honda, especially Peter, made your car buying process smooth and easy. Thanks for choosing us! Enjoy your new CRV Hybrid!

November 10, 2023

Jason Michals was very kind as well as responsive to all my questions. If he did not know the answer, he always got back to me once he found out. Steve, the Business Manager, was a bit condescending. I d More

by CHERGRAF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Michals, Steve Corral
Dec 01, 2023 -

Garber Honda responded

We appreciate your feedback and are glad to know that Jason was able to assist you effectively. We're sorry for any discomfort caused during your interaction with our Business Manager - we'll take this into account as we strive for continuous improvement at Garber Honda.

November 10, 2023

Very friendly, knowledgeable and helpful . Convenient area for waiting . Nice to have beverages in the waiting area. More

by MMKNAPP02
Recommend Dealer
Yes
Employees Worked With
Al bello
Dec 01, 2023 -

Garber Honda responded

We're glad to know you had a positive experience at Garber Honda! Our team always aims to provide friendly and knowledgeable service. Enjoy those beverages next time you're in the waiting area!

November 10, 2023

Great company to deal with always professional and courteous love the feedback from the technicians via video More

by RLIPPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Dec 01, 2023 -

Garber Honda responded

We're glad to know you appreciate our professional service and the video feedback from our technicians at Garber Honda. Thanks for your kind words!

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