
Garber Honda
Rochester, NY
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Love coming here! Great customer service, thorough, awesome coffee/chai, comfortable waiting room. Only thing this time was the wait. Had appointment for just a car Great customer service, thorough, awesome coffee/chai, comfortable waiting room. Only thing this time was the wait. Had appointment for just a car inspection- took hour and half. More
The service department opened right on time and the advisors were very quick to intake the vehicles. Service was prompt and informative with the text messaging option. Only drawback is one of the male advisors were very quick to intake the vehicles. Service was prompt and informative with the text messaging option. Only drawback is one of the male service advisors was very loudly complaining about the service technicians and being extremely negative which was a big turn off and made me feel quite uncomfortable to be honest. Other than that I’d return and maybe not stick around and wait if that is the level of professionalism to be expected from the service advisors. More
I always trust that Annie and the staff at Garber will get me into a car I love while making sure my needs are met, questions are answered, and budget is respected. get me into a car I love while making sure my needs are met, questions are answered, and budget is respected. More
I was there to get my car rust proofed and Andrea was very helpful and professional. I also spoke with Garrett as I had a question on one of the features of my car. It was a great experience. very helpful and professional. I also spoke with Garrett as I had a question on one of the features of my car. It was a great experience. More
Took car in for an actuator replacement. It wasn’t installed correctly and could not unlock door with key. I called and told they would take care of it right away when I came in. They were t It wasn’t installed correctly and could not unlock door with key. I called and told they would take care of it right away when I came in. They were true to their world and gave me a credit. Overall happy with service, things happen and I’m happy they made things right! More
Garber is a wonderful place to buy a car. From purchase to service they offer excellent service. This is our fourth car we have bought from Garber. Our first CRV is still on the road and i From purchase to service they offer excellent service. This is our fourth car we have bought from Garber. Our first CRV is still on the road and is a 2004 car. Al Bello is a wonderful and attentive salesperson. This is the second car we have bought from him. He kept contact with us as we awaited delivery of our car. More