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Garber Honda

Rochester, NY

Overview
Reviews
4.8
2,306 Reviews
Call Dealership (585) 531-6516
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,306 reviews

October 01, 2023

Every one was friendly. Made it a so easy process to get the vehicle I wanted. More

by MCCALLTREVONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan L
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Oct 09, 2023 -

Garber Honda responded

We are so happy that our Garber Honda team earned your five stars. Thanks, Mccalltrevone!

October 01, 2023

Staff always treats me very well. They're like family. My car was ready when promised and actually cost a little less than the estimate. More

by NANCY.DONALS28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Fera
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Oct 09, 2023 -

Garber Honda responded

Nancy, we're delighted to know that our team at Garber Honda made you feel like family and delivered on their promises. Thanks for the positive feedback!

September 30, 2023

Fantastic buying experience! I would highly recommend Tim Walker in Sales. He was low pressure but treated me like his most important customer! More

by BOBGS212
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Walker
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Oct 06, 2023 -

Garber Honda responded

We're delighted to know you had a fantastic buying experience with Tim at Garber Honda! We aim for all our customers to feel valued and appreciated. Thanks for the recommendation, we look forward to serving you again in the future!

September 30, 2023

Wonderful customer service! Kept me informed during my entire appointment and sent text/video of what was wrong with my vehicle. More

by LINZINNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah T.
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Oct 06, 2023 -

Garber Honda responded

Linzinna, we're glad to know you had a wonderful experience with our customer service at Garber Honda. We always aim to keep our customers informed and satisfied. Thanks for the positive feedback!

September 30, 2023

Jeremy, Brian and Trevor made my dream come true. I am blessed to have met this team. More

by KAYAKERIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, Treavor, Briam
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Sep 30, 2023 -

KAYAKERIV responded

I visited this dealership back in May 2023 and had a horrible sale experience. I was just driving by to check on some color options for an allocation on a integra type s. In the past the overcharge above MSRP was more than I wanted as I had an allocation with another dealer at MSRP with a wait time up to a year. Jeremy & Brian erased my previous bad experience into the most fun I have ever had at a dealership.

Sep 30, 2023 -

KAYAKERIV responded

Jeremy and Brian have put back the excitement in Acura of Rochester. I am blessed to have met these two men that made my car buying experience above all expectations. I look forward to my visits to your dealership.

Oct 06, 2023 -

Garber Honda responded

Thank you so much for sharing your positive experience working with Brian and Jeremy with us, Kayakeriv. They are valuable members of our team and help us accomplish our goal of ensuring guests enjoy exceptional customer service, and we're glad they could erase your previous experience. All of us here at Garber wish you the best and hope you’re still enjoying your new Acura. Safe travels!

September 29, 2023

The dealership did a good job of getting the car we wanted, in the color we wanted. There were a few hiccups along the way with pricing and and the per cent of a loan, but everything worked out in the More

by BDMARK08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Myers, Peter Maccracken and Dan ?, Justin and Dan were excellent
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Oct 02, 2023 -

Garber Honda responded

We appreciate your feedback and patience during the process. It's great to know that you got the car in the color you wanted at Garber Honda! We're here if there's anything else we can assist with.

September 29, 2023

I’m a return Customer and had another great experience. Bob was very professional informative and extremely organized. The day of delivery I was in and out in 40 minutes! More

by MHEALEY1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Dorsey
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Oct 06, 2023 -

Garber Honda responded

We're delighted to know you had another great experience with us at Garber Honda! It's fantastic that Bob was able to provide such efficient and professional service. Thanks for your continued support, we appreciate it!

September 29, 2023

Great service from receptionist jill got to see Annie and Elizabeth Nice dealership thank you More

by MAJORCMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill,Annie and Elizabeth
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Oct 06, 2023 -

Garber Honda responded

We are so happy that our Garber Honda team earned your five stars. Thanks, Majorcmy!

September 29, 2023

Clean and spacious waiting room, service advisor set proper expectations for appointment time and length. More

by JCOGR81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill
Print
Oct 06, 2023 -

Garber Honda responded

We're glad to know you appreciated our waiting room and the service provided by our team at Garber Honda. Thank you for taking the time to share your experience!

September 29, 2023

Easy service appointment and he didn’t try to sell me anything! Everything was completed quickly too. More

by NSTEVENS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie
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Oct 06, 2023 -

Garber Honda responded

We're glad to know your service appointment at Garber Honda was a smooth and efficient process. We always aim for customer satisfaction, so it's great to see we hit the mark with you!

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