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Garber Honda

Rochester, NY

4.8
2,306 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,306 reviews

September 29, 2023

This dealership went above and beyond to fix my car and make me aware of exactly what was wrong with my car. More

by KASEYPAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Jayden
Oct 06, 2023 -

Garber Honda responded

We're glad to know our team at Garber Honda was able to help you understand the issues with your car and get it fixed. Thanks for sharing this positive feedback!

September 27, 2023

The service at Garber Honda has always been exceptional. The advisors are friendly and efficient and the mechanics do a great job. More

by DECKERS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everybody
Oct 03, 2023 -

Garber Honda responded

We're delighted to know you've consistently had exceptional service at Garber Honda! Our team always aims for friendly and efficient interactions. Thanks for the positive feedback, we appreciate it!

September 26, 2023

Great service overall. . Staff very polite and efficient. The service performed was done quickly. Thank you More

by ZOLLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Oct 03, 2023 -

Garber Honda responded

Zollo, we're glad to know you had a great experience with our team at Garber Honda. Thanks for the positive feedback and choosing us for your service needs!

September 26, 2023

I had a sudden problem over the weekend, and Ryan on the phone was very responsive and both Ryan and Deb found a way forward for Monday *and* ahead of schedule. This is exactly why we go to and stay at Garb More

by RocPika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Deb
Oct 03, 2023 -

Garber Honda responded

We're so glad to know that Ryan and Deb were able to assist you promptly at Garber Honda! Our team always strives for excellent service. Thank you for choosing us, we appreciate your loyalty!

September 25, 2023

Hannah is great. She is always professional and courteous. It’s always a pleasure to work with Garber. More

by MACRI71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
Oct 03, 2023 -

Garber Honda responded

We're so glad to know that Hannah's professionalism and courtesy have made your experiences with us at Garber Honda a pleasure. Thank you for the positive feedback!

September 25, 2023

Zach Bliss was great. Taught me much about my car and answered all my questions. More

by KAREN.A.ATKINSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Bliss
Sep 28, 2023 -

Garber Honda responded

We know how stressful car buying can be, so it makes us feel proud to hear Zach provided you with a wonderful experience, KAREN.A.ATKINSON. Thank you so much for your recommendation, and we hope you’re still enjoying your new Honda. Please don’t hesitate to reach out to Garber Honda for all your future vehicle needs!

September 25, 2023

Roy Patterson was very patient, professional, and answered all my questions. This was a very pleasant experience when some of my other dealership visits were not during my search. More

by Dj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Patterson
Oct 03, 2023 -

Garber Honda responded

We're delighted to know that Roy provided a pleasant and professional experience for you at Garber Honda. We appreciate your feedback, and we hope to assist you again in the future!

September 25, 2023

My service was fast and courteous. It only took about an hour. So happy with this experience. More

by LSCOTT62001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Grant
Oct 03, 2023 -

Garber Honda responded

Thank you so much, Lscott62001! We appreciate your business here at Garber Honda.

September 24, 2023

My ny state inspection went very quickly. I am satisfied with the service that was performed More

by mmollyvail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Oct 03, 2023 -

Garber Honda responded

Thank you for choosing Garber Honda, we appreciate your positive feedback!

September 24, 2023

I appreciated the courtesy of the staff, and that my inspection coming due was pointed out. I did not feel like I was being taken advantage of or talked down to. Teh only issue was the video of my car c More

by A
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm sorry - I cannot recall
Oct 03, 2023 -

Garber Honda responded

We're glad to know you appreciated our staff's courtesy and transparency at Garber Honda. We'll take your feedback about the video quality into consideration for future improvements. Thanks for sharing!

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