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Garber Honda

Rochester, NY

Overview
Reviews
4.8
2,287 Reviews
Call Dealership (585) 334-0880
View Awards

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,287 reviews

September 19, 2023

I brought my car in to be inspected. The whole experience was quick and excellent. I will definitely bring my car back in the future. More

by WELGOSSKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Tougas, Carlos Arroyo
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Sep 20, 2023 -

Garber Honda responded

We're glad to know your inspection experience at Garber Honda was quick and excellent! We look forward to seeing you again in the future. Safe travels until then!

September 17, 2023

Smart and thoughtful top notch in every way. Sure to refer her to a friend looking for great service and service to match More

by BCOPPARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anne
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Sep 21, 2023 -

Garber Honda responded

We're delighted to know you had a top-notch experience at Garber Honda! Thank you for considering us worthy of your referral. We look forward to serving both you and your friends in the future!

September 17, 2023

Excellent customer service. Kept me informed about the status of my scheduled maintenance for my Honda Accord.. More

by DOWBBU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
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Sep 21, 2023 -

Garber Honda responded

We're glad to know you had a positive experience with our team at Garber Honda. Keeping customers informed is one of our top priorities! Thanks for trusting us with your Accord's maintenance.

September 17, 2023

Excellent quality of work by Garrett Meier and great customer service by Hannah Tougas. I couldn't be happier! More

by BVAIL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Tougas, Garrett Meier
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Sep 21, 2023 -

Garber Honda responded

We're so glad to know that Garrett and Hannah provided excellent service during your visit at Garber Honda. Thanks for sharing this positive feedback, we appreciate it!

September 16, 2023

It,Was a good experience. everyone was nice and professional.my RIDGELINE was fixed properly.thank you so much. 😊 More

by ITHANKU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah. 😊
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Sep 21, 2023 -

Garber Honda responded

We're glad to know your experience at Garber Honda was a good one and that we could get your Ridgeline back in top shape. Thanks for the positive feedback!

September 16, 2023

Not good because they told me everything was good last night I was stranded because there was not a single drop of antifreeze left in my coolent. Not happy at all they take my money every service but not More

by PEMBEBILGIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Sep 18, 2023 -

Garber Honda responded

I'm really sorry to read about your experience. We strive for excellence in our service, and I would like the opportunity to make things right. Please reach out so we can discuss this further at your earliest convenience. Thank you, Mike Swain Service Manager (585) 334-0880

September 16, 2023

We have always had an excellent experience at Garber! Thomas and Rich are fantastic to work with! Everyone at the service center is great too! More

by kristen.paruta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Lombardi
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Sep 21, 2023 -

Garber Honda responded

We're delighted to know that you've consistently had excellent experiences with us at Garber Honda! Thomas, Rich and the rest of our team appreciate your kind words. Thanks for choosing us!

September 15, 2023

Easy to work with, honest in helping decide what needs to be done for your vehicle. The only negative is that they are pretty pricey. More

by EFHURLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Sep 18, 2023 -

Garber Honda responded

EFHURLEY, we appreciate your feedback and are glad to know you found our team at Garber Honda easy to work with. We understand the concern about pricing - rest assured that we aim for competitive rates while maintaining high-quality service. Thanks for choosing us!

September 15, 2023

Everything went great car was fixed to my satisfaction. My car was fixed within a 2 hours More

by LFANIEL527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Sep 21, 2023 -

Garber Honda responded

Lfaniel527 - Your feedback is much appreciated! Thank you for supporting Garber Honda.

September 15, 2023

This dealership and Quentin Brooks could not have been better. He was so attentive and knowledgeable. He made this experience a wonderful one!!!! I highly recommend Quentin and this dealership. More

by BRBR_RADLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quentin Brooks
Report | Print
Sep 21, 2023 -

Garber Honda responded

We're delighted to know that Quentin and our team at Garber Honda provided you with an excellent experience! We appreciate your recommendation. Enjoy the ride!

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