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Garber Honda

Rochester, NY

4.8
2,287 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,287 reviews

September 11, 2023

The sales group did an amazing job remembering what I was looking for and having a car available for me on a pinch. More

by KDRMICKEY
Recommend Dealer
Yes
Employees Worked With
Annie Bochno
Sep 13, 2023 -

Garber Honda responded

KDRMICKEY, we're delighted to know our sales team at Garber Honda was able to assist you effectively and promptly. Thanks for sharing your experience!

September 11, 2023

Very professional, knowledgeable, and understanding. Austin helped me to understand the difference between the trims, to better pick the needs that I am looking for. More

by Neftali F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, Steve
Sep 13, 2023 -

Garber Honda responded

Neftali, we're glad to know Austin was able to assist you in understanding the different trims at Garber Honda. Thanks for your positive feedback!

September 11, 2023

Roy, and Steve were both incredibly helpful. Wonderful experience and I am really enjoying my new HR-V Thanks! More

by Dj
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Roy Patterson
Sep 13, 2023 -

Garber Honda responded

We're delighted to know that Roy and Steve provided you with a wonderful experience at Garber Honda! Enjoy your new HR-V, we appreciate the positive feedback.

September 10, 2023

The service was excellent. I had a weak battery and was taken in and received service in a very reasonable timeframe More

by EALLEN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic
Sep 13, 2023 -

Garber Honda responded

We're glad to know that you had an excellent service experience at Garber Honda! It's our priority to ensure your vehicle is in top shape. Thank you for the positive feedback and we look forward to assisting with any future needs.

September 10, 2023

The Garber Dealership is a stand up organization that goes above and beyond for its customers. More

by VIGLIOT2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Meyers
Sep 13, 2023 -

Garber Honda responded

We are honored to receive your support, Vigliot2. Thank you! - Garber Honda Team

September 10, 2023

Robert D was great! ! He provided excellent communication and helped with providing answers to all my questions! More

by SEJAL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Dorsey
Sep 13, 2023 -

Garber Honda responded

We're so glad to know that Robert D. was able to assist you with all your questions at Garber Honda! We appreciate the positive feedback and look forward to serving you again in the future.

September 09, 2023

Service advisor was friendly and communicated everything well. The time my Vehicle was in the shop went very quickly. The Starbucks coffee was a very nice touch. More

by Tbbbunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember service advisor’s a name. Young, attractive, red headed woman.
Sep 12, 2023 -

Garber Honda responded

We're glad to know that you had a positive experience with our service advisor at Garber Honda! It's great to see that the quick turnaround and Starbucks coffee added value. Thanks for your review!

September 09, 2023

My very first experience with Garber Honda was a pleasant experience. The service department addressed all my concerns and needs upon arriving to there awesome dealership. They corrected all issues in no tim More

by JDLD476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian,
Sep 12, 2023 -

Garber Honda responded

We're delighted to know your first experience with us at Garber Honda was a positive one! Our service department always aims to address all concerns promptly and efficiently. Thanks for the great review, we appreciate it!

September 09, 2023

It was easy to make the appointment online. Reminders and pre-visit check-in was also easy. I was on time, greeted on time. My oil change was done in about a half hour. I received excellent, More

by CATHYDICKINSON465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stoutz, Warren
Sep 12, 2023 -

Garber Honda responded

We're glad to know that you found our online appointment system and check-in process easy! It's great to see your appreciation for the quality of service we strive for at Garber Honda. We look forward to seeing you again, thank you so much!

September 09, 2023

The best experience I've ever had at a dealership, Austin kept me up to date on what was going on and even sent a picture of the shop getting the car ready! Ryan was so helpful when working through the finan More

by ALITGPL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin, Ryan
Sep 13, 2023 -

Garber Honda responded

We're delighted to know that you had a great experience with us at Garber Honda! It's wonderful to see Austin and Ryan were able to assist in making your visit memorable. We look forward to seeing you again when it's time for another vehicle!

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