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Garber Honda

Rochester, NY

4.8
2,289 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,289 reviews

September 09, 2023

It was easy to make the appointment online. Reminders and pre-visit check-in was also easy. I was on time, greeted on time. My oil change was done in about a half hour. I received excellent, More

by CATHYDICKINSON465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stoutz, Warren
Sep 12, 2023 -

Garber Honda responded

We're glad to know that you found our online appointment system and check-in process easy! It's great to see your appreciation for the quality of service we strive for at Garber Honda. We look forward to seeing you again, thank you so much!

September 09, 2023

The best experience I've ever had at a dealership, Austin kept me up to date on what was going on and even sent a picture of the shop getting the car ready! Ryan was so helpful when working through the finan More

by ALITGPL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin, Ryan
Sep 13, 2023 -

Garber Honda responded

We're delighted to know that you had a great experience with us at Garber Honda! It's wonderful to see Austin and Ryan were able to assist in making your visit memorable. We look forward to seeing you again when it's time for another vehicle!

September 08, 2023

Great experiences in all departments. . Everyone is always friendly and doesn’t try to sell me something I don’t need. More

by Railtrailbiker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie, Trevor, Brad
Sep 11, 2023 -

Garber Honda responded

We're glad to know you've had great experiences with us at Garber Honda! Our team always aims to provide friendly and honest service. Thanks for the review, we appreciate it!

September 08, 2023

Very professional, pleasant staff. Clean and friendly environment. Staff offered water to drink on extremely hot day. More

by SERSHERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anne B and Josh Grant
Sep 12, 2023 -

Garber Honda responded

SERSHERMAN, we're glad to know you had a comfortable visit at Garber Honda. Our team always aims for professionalism and friendliness. Drive safely!

September 07, 2023

Service was fast, all my questions were answered, and cost was as quoted. Excellent experience. More

by BBINGAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Tougas
Sep 11, 2023 -

Garber Honda responded

Thank you for choosing Garber Honda, we appreciate your positive feedback!

September 07, 2023

I have Honda Care so the oil change was covered. Waiting room was clean & comfortable. Was told it would be about an hour but it actually turned out to be about 45 minutes. Excellent service! More

by MEISTERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The wonderful woman that checked me in (whose name escapes me right now) & and Charley Aerni
Sep 11, 2023 -

Garber Honda responded

We're glad to know you found our waiting room comfortable and clean, and that your service was completed quicker than expected. Thanks for choosing Garber Honda!

September 07, 2023

It is a good dealer for HONDA. Your service and price is reasionable! I will come next year! More

by GYZHAO2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Stoutz
Sep 11, 2023 -

Garber Honda responded

Thanks so much, Gyzhao2000. We look forward to your next visit to Garber Honda!

September 07, 2023

Service advisors are very accommodating and cordial, always with a smile and a hello. Even the service technicians introduce themselves via video, which they take themselves, to show your vehicle and wh More

by FC0733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill, Ryan, Warren, Deb, Annie
Sep 11, 2023 -

Garber Honda responded

We're glad to know you had a positive experience with our service advisors and technicians at Garber Honda. The video introductions are part of our commitment to transparency and customer satisfaction. Thanks for your review!

September 04, 2023

Great dealership to work with. Both cars I’ve purchased from them have been hassle free and no back door price hikes. Highly recommend! More

by TOBIASFITZSIMMONS17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella & Rich
Sep 08, 2023 -

Garber Honda responded

We're delighted to know that you've had two great experiences with us at Garber Honda. Thanks for the high recommendation and your continued trust in our dealership!

September 03, 2023

Service providers very cordial and competent, despite some preliminary mixups about parts accessibility and car dropoff location. More

by DOUGDNOBLE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
gina, warren
Sep 05, 2023 -

Garber Honda responded

We appreciate your understanding with the initial mixups and are glad to know our team at Garber Honda was able to provide competent service. Thank you for sharing your experience!

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