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Garber Honda

Rochester, NY

4.8
2,287 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,287 reviews

August 26, 2023

The service staff is always courteous and efficient. My car was finished in a timely manner. I loved that my video was clear and loud enough to hear. I have worked with most of the staff for many yea More

by Jognsonlisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Ryan, Josh, Deb
Aug 30, 2023 -

Garber Honda responded

Jognsonlisa, it's great to know you've had consistently positive experiences with our service staff at Garber Honda. We appreciate your loyalty and look forward to continuing the relationship for many more years!

August 26, 2023

Service is always fast and efficient. The staff is always very helpful. The waiting room is very comfortable. More

by KBAFFORD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jullian Whitmire
Aug 30, 2023 -

Garber Honda responded

We're glad to know you've had consistently efficient service at Garber Honda and that our staff has been helpful. We aim for comfort in all aspects, including the waiting room! Thanks for your review.

August 26, 2023

Every single person who works I interacted with were professional.friend knowledgeable. Extremely impressed with how the dealership.clean and presentable More

by ALLENBERGMANN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 30, 2023 -

Garber Honda responded

Allen, we're glad to know you had a positive experience with our team at Garber Honda. Thanks for your kind words about the professionalism and cleanliness of our dealership!

August 26, 2023

They are very efficient group of service people, kept you informed at all times of what was going on More

by SJM107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 30, 2023 -

Garber Honda responded

We appreciate your business and your review! Thanks from the Garber Honda Team!

August 25, 2023

Great! Timely! Excellent service and communication. Top Notch. Would go to again Waiting room outstanding. More

by MTBUSH1088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 30, 2023 -

Garber Honda responded

We're delighted to know you had a great experience at Garber Honda! We strive for excellent service and communication, so it's wonderful to see that reflected in your visit. Looking forward to seeing you again next time!

August 25, 2023

Great service. The car was checked and serviced in a timely fashion. Five star service. More

by RMAWILSON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Kryger Gina Romano
Aug 30, 2023 -

Garber Honda responded

We are so happy that our Garber Honda team earned your five stars. Thanks, Rmawilson3!

August 25, 2023

Very pleased. Comfortable waiting area. Very pleasant staff. Efficient personnel. Will use this shop again More

by MMKNAPP02
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Front desk employee
Aug 30, 2023 -

Garber Honda responded

We're glad to know you had a comfortable and efficient experience at Garber Honda! We appreciate your kind words about our staff, and we look forward to seeing you again. Safe travels until then!

August 25, 2023

Everyone was very helpful and knowledgeable. This visit was helpful and efficient. Thanks again for great service More

by DEAN.LAURIA03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the satff
Aug 30, 2023 -

Garber Honda responded

We're glad to know you found our team at Garber Honda helpful and knowledgeable! Efficiency is key in what we do, so it's great to see that reflected in your visit. Thanks for the positive feedback!

August 24, 2023

Helpful Provided video and details on problem areas Allowed for me to pick areas I wanted corrected More

by HOLTROAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Aug 24, 2023 -

Garber Honda responded

I'm glad to know that you found our service helpful and appreciated the detailed video. We always aim for complete customer satisfaction, so your feedback is valuable in helping us improve. If there's anything else we can assist with or any areas where you feel we could do better, please don't hesitate to reach out. Thank you!

August 24, 2023

Great service department; one of the best in the greater Rochester area. Also, Deb works there, and she’s the most awesome. More

by Derek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb
Aug 25, 2023 -

Garber Honda responded

Derek, we're delighted to know you had a great experience with our service department and Deb at Garber Honda. Thanks for your support!

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