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Garber Honda

Rochester, NY

4.8
2,287 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,287 reviews

August 24, 2023

Garber delivers a consistently high level of customer service. Staff are professional, courteous and efficient. More

by PRIVATE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren and Sarah
Aug 29, 2023 -

Garber Honda responded

We're delighted to know you had a positive experience with our team at Garber Honda. We always aim for professionalism and efficiency in serving our customers. Thanks for the review!

August 24, 2023

I always have great service whenever I bring in any of our vehicles- top notch! More

by JDOUGALL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Charley
Aug 29, 2023 -

Garber Honda responded

We appreciate you choosing Garber Honda and for sharing this feedback with us! We strive to deliver top-notch service every time and we look forward to working with you again in the future. Safe travels!

August 24, 2023

Made a same day appointment, for late afternoon for routine oil change/tire rotation. Being middle of the day, I worry about delays (I usually like first appointment in the morning). They exceeded my More

by Kylie6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall
Aug 29, 2023 -

Garber Honda responded

Kylie, it's great to know that our team at Garber Honda could provide you with a quick and efficient service appointment. We always aim for your satisfaction! Thanks for the review.

August 24, 2023

Fantastic experience at Garber Honda service. I was so happy to recognize a familiar face at the service desk from Holtz Acura, and really appreciated the personalized, friendly, and thorough app More

by jamie.schuster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debra Ferra
Aug 29, 2023 -

Garber Honda responded

Jamie, we're delighted to know you had a fantastic experience at Garber Honda service! We strive for personalized and thorough care. It's great that Debra kept you well-informed throughout your visit. Thanks for the review!

August 24, 2023

Deb is incredible and always thinks outside the box to solve problems thanks so much! More

by SHARONVANDEZANDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra
Aug 29, 2023 -

Garber Honda responded

We are thrilled to see your positive review! The Garber Honda team looks forward to your next visit with us. Take care!

August 24, 2023

Always fast, easy, detailed and great customer service everytime I come. Everyone is very knowledgeable and friendly. Highly recommend Garber to anyone. Thank you to everyone at Garber! More

by LEENHOUTS88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Grant, Deb Ferra, Jillian Whitmire, Hannah Tougas
Aug 29, 2023 -

Garber Honda responded

LEENHOUTS88, we appreciate your high recommendation and are glad to know you've consistently had great experiences at Garber Honda. Thanks for the support!

August 24, 2023

WE'VE BEEN CUSTOMERS HERE SINCE 1988 ALWAYS GREAT SERVICE & GREAT COMMUNICATION. LOVE THE VIDEO! More

by GREGORYALULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RYAN
Aug 29, 2023 -

Garber Honda responded

Gregory, we're delighted to know you've been with us since 1988 at Garber Honda! Thanks for your continued support and the kind words about our service. We love that you enjoy the videos too!

August 24, 2023

Very respectful and made the visit so easy Waiting room comfortable. Service was quickly completed More

by KSBOVEE
Recommend Dealer
Yes
Employees Worked With
Do not remember her name
Aug 30, 2023 -

Garber Honda responded

We're delighted to know that your visit was easy and comfortable at Garber Honda. We strive for efficient service, so it's great to see we hit the mark! Thanks for sharing your experience with us.

August 24, 2023

Great service department! The video provided wasn't understandable because he was talking so fast I couldn't understand a word he said. The service staff are always kind and r More

by CWLEWIS411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know his name
Aug 30, 2023 -

Garber Honda responded

We appreciate your feedback! We're glad to know you've had a positive experience with our service department at Garber Honda. We'll definitely take note of the video speed for future improvements. Thanks again!

August 24, 2023

Very helpful,professional and friendly Roy Patterson was awesome as was the business office. Great More

by DOBKOWSKI0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Patterson
Aug 30, 2023 -

Garber Honda responded

Thanks for the great review of Garber Honda!

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