
Garber Honda
Rochester, NY
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Garber Honda has a nice waiting area with a great staff. They do a good job getting you in and out. Will continue to come back for service on my car. They do a good job getting you in and out. Will continue to come back for service on my car. More
Inspection sticker not changed Had to bring to their attention Sakes rrp walk bay as if she did not even remember me after a ,$35, 000 sale Not good business.????? attention Sakes rrp walk bay as if she did not even remember me after a ,$35, 000 sale Not good business.????? More
Was real easy to get my oil changed, tires rotated and inspection done. I waited for my vehicle and it was completed in a timely manner. inspection done. I waited for my vehicle and it was completed in a timely manner. More
Overall great, but the texting system interactions with other systems and with personnel needs work. I received a text about rescheduling my appointment (for being a no-show) when I was on my way to pick other systems and with personnel needs work. I received a text about rescheduling my appointment (for being a no-show) when I was on my way to pick up the car after receiving both an email and text with a video showing me the completed service!. And then after picking up the car and closing out the service at around 11:00am, I received a voice call later that day (around 4:30) saying my car was ready to be picked up (even though I was driving it at the time and had been doing so all afternoon). So there is a systems/personnel synchronization issue or issues somewhere! More
I drive 2 hours to deal with Garber Honda rather than a closer dealer. have bought my last 5 cars through them. I especially like working with Roy Patterson. He goes above and beyond what is necessary to m closer dealer. have bought my last 5 cars through them. I especially like working with Roy Patterson. He goes above and beyond what is necessary to make it a good experience. More