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Garber Honda

Rochester, NY

4.8
2,286 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,286 reviews

June 26, 2023

All of the staff were extremely kind, helpful, and knowledgeable. From the sales manager who greeted us at the door, to the salesman, to the director or finance. Our Salesman Austin DeStefano was part More

by PASHAKG
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Austin DeStefano, Patrick, Jared
Jul 12, 2023 -

Garber Honda responded

Thank you for the kind words! We're so glad to hear that our team at Garber Honda, including Austin DeStefano, provided excellent service and made your purchase a reality. We appreciate your recommendation and look forward to assisting you or anyone else in the future. Have a great day!

June 26, 2023

Took my car in right away and it was finished within 1 hour as promised. Everything was explained. comfortable waiting area. More

by SANDYKWRIGHT46
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tina
Jul 12, 2023 -

Garber Honda responded

Thank you for the positive review! We're glad that we could provide prompt service and a comfortable waiting area. If you ever need anything else, don't hesitate to reach out. Have a great day!

June 26, 2023

Nice work. Completed on time and cost was less than original estimate. We are extremely pleased and e we oils return again. More

by GJARRETT
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Colletta. Ashley
Jul 12, 2023 -

Garber Honda responded

Thank you, GJARRETT! We're glad to hear that your experience at Garber Honda was a positive one. We appreciate your business and hope to see you again in the future!

June 25, 2023

Excellent service as always and quality care of my vehicle thank you for your service More

by sunnysandals
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh
Jul 12, 2023 -

Garber Honda responded

We really appreciate you taking the time to leave Garber Honda this awesome review, thank you!

June 25, 2023

Bob Dorsey was a pleasure to work with. He made the process smooth and easy. More

by HOUSTONSIX
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bob Dorsey
Jul 12, 2023 -

Garber Honda responded

Thank you for the kind words! We are thrilled to hear that we helped your car-buying process go smoothly. All of us at Garber Honda appreciate your recommendation and wish you safe driving!

June 25, 2023

Garber Honda service is very helpful. He sent me notices when my car is in need of service. The staff is courteous and effective. More

by JOHNWIESENTHAL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Angela
Jun 26, 2023 -

Garber Honda responded

Hey John, thanks for the great review! We're glad you appreciate our helpful service reminders and our courteous staff. We'll continue to be here for you whenever your car needs maintenance. Have a fantastic day!

June 25, 2023

They do not listen. They pushed me into one car. Would not show me different options. Try to hard with the car dealer script and I wasn't buying it. The only thing that More

by Egally28
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Eddie, sales manager, Ryan, do not know who Muhammad is
Jul 11, 2023 -

Garber Honda responded

I'm sorry to hear about your experience, Egally28. It's important to us that our customers feel heard, and we're sorry that you did not feel that way during your visit. I would like to speak with you directly to address your concerns. Please contact me at your earliest convenience. Jason Labelle Pre-Owned Sales Manager (585) 334-0880

June 24, 2023

Good service appointment. They replaced what need to be replaced and didn't do what was still ok. Thanks! More

by MRSTERRR
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service dept. Dont know their names
Jul 12, 2023 -

Garber Honda responded

We're glad to hear that you had a positive service appointment with us! Our goal is always to provide efficient and thorough service. Thank you for choosing Garber Honda, and we look forward to assisting you again in the future!

June 24, 2023

Garber Honda service center is terrific. The customer service is outstanding! I won't take my Honda to any other place for service. More

by LMSCHWARZ777
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Muhammad Israr
Jul 12, 2023 -

Garber Honda responded

We're so glad to hear that you had a terrific experience at our service center. Thank you for choosing Garber Honda for all of your Honda service needs! We appreciate your support and look forward to serving you again in the future.

June 24, 2023

We had a great experience at Garber. Eddie made everything quick and easy for us! More

by GESTEFIUK
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eddie Leno, Muhammad Israr
Jul 12, 2023 -

Garber Honda responded

We’re glad to hear that we provided the quick and easy buying experience you deserve. Your new Honda is an excellent choice and we hope that it serves you well for many years to come! If there’s anything else Garber Honda can do to help you, please don’t hesitate to ask.

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