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Garber Honda - Service Center

Rochester, NY

4.8
503 Reviews
Call Service Center (585) 334-0880

503 Reviews of Garber Honda - Service Center

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May 03, 2024

great communication, work done timely at a fair price. overall was impressed with the professionalism of the department More

by SRRUMERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not remember
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May 03, 2024 -

Garber Honda responded

We appreciate your feedback! It's great to know that our team at Garber Honda impressed you with their professionalism and communication. We strive for timely service at a fair price, so we're glad this was reflected in your experience.

Helpful
May 01, 2024

I enjoyed working with salesman Zach. He made me comfortable and answered all my questions. More

by JESRKA1
Recommend Dealer
Yes
Employees Worked With
Zach Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Garber Honda responded

It's great to hear you enjoyed working with Zach during your car buying experience at Garber Honda. Thanks for the kind words!

Helpful
April 30, 2024

Always helpful service. Quick and easy. Uber rides from dealer to home and back make it such an enjoyable stress free experience. More

by wallen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sheradin
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May 01, 2024 -

Garber Honda responded

We're glad to know you had a stress-free experience with our team at Garber Honda. We always aim for quick and easy service, including the rides! Thanks for sharing your feedback.

Helpful
April 29, 2024

It was a great experience. Tim was a very knowledgeable and personable salesman. He took the time answering all of my questions about the safety features and programs in the sy More

by CLAIRE.MALINOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Garber Honda responded

Claire, we're delighted to know that Tim and Dan were able to provide you with the detailed information you needed at Garber Honda. We look forward to working with you again in the future!

Helpful
April 25, 2024

Roy was excellent. Not only was he great at communicating and friendly, but also went above and beyond for customer service. More

by JANEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Patterson
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Apr 26, 2024 -

Garber Honda responded

Janeen, we're delighted to know that Roy provided excellent service during your visit at Garber Honda. We strive for top-notch customer experience and it's great to see you received just that!

Helpful
April 25, 2024

Great experience from beginning to end. James helped me out and had answers for everything. Highly recommend Garber Honda. More

by DerpTeedle
Recommend Dealer
Yes
Employees Worked With
James Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Garber Honda responded

We're glad to know you had a great experience with us at Garber Honda! James and our team always strive to provide helpful service. Thanks for the recommendation, we appreciate it!

Helpful
April 24, 2024

Ryan was very courteous, explained everything to be completed and when work was done explained the bill More

by RGOSTLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Apr 25, 2024 -

Garber Honda responded

We're glad to know that Ryan was able to provide a thorough and courteous service at Garber Honda. We appreciate your feedback, thank you for taking the time to share it!

Helpful
April 22, 2024

Quick and excellent service. Great customer service. Nice environment. Short wait time. Knowledgeable staff. Very pleased More

by RDENNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Andolsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Garber Honda responded

We're delighted to know you had a positive experience at Garber Honda! Your kind words about our quick service, customer care and knowledgeable staff mean the world to us. Thanks for taking the time to share your feedback!

Helpful
April 17, 2024

Always a dependable service. I know I can count on having my car serviced the right way the first time. I have been a customer for over 20 years and trust them to keep my Hondas More

by MickyK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Service Dept
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Apr 18, 2024 -

Garber Honda responded

It's fantastic to know you've trusted Garber Honda with your car service for over 20 years! Your trust in us means the world. We appreciate the kind words and look forward to keeping your Hondas in top shape.

Apr 18, 2024 -

MickyK responded

Thanks for your response! Debbie and Ryan have always taken good care of me ! I have referred many of my friends to Garber because of the service people. Thanks again for keeping my Hondas running smoothly.

Helpful
April 16, 2024

Excellent service. All on time while I waited for my car after an oil change. More

by TOMKINSONHEALTH
Recommend Dealer
Yes
Employees Worked With
Service dept
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Apr 17, 2024 -

Garber Honda responded

We're so happy to hear your service visit was excellent and on time at Garber Honda. We appreciate you sharing your positive experience!

Helpful
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