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Garber Honda - Service Center

Rochester, NY

4.8
522 Reviews

522 Reviews of Garber Honda - Service Center

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June 09, 2023

Nice environment and people. Warren is great and explain what they recommended for my car but not pushy. More

by DMTEBOC18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Stoutz
Jun 09, 2023 -

Garber Honda responded

We're delighted to hear that you had a pleasant experience with our team at Garber Honda, and we appreciate your kind words about our environment and staff. Warren is fantastic at providing knowledgeable recommendations without being pushy, and we're grateful to have him on board. Thanks for choosing us for your vehicle needs, and we hope to see you again in the future.

June 09, 2023

I was greeted within seconds of getting out of my car. The service rep was friendly as she took all my information. In a short while, I received a text stating they had found my problem, showed it to me v More

by BOBPLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra
Jun 12, 2023 -

Garber Honda responded

We appreciate your positive feedback, BOBPLAN! It's great to know that our team at Garber Honda provided you with the service you deserved. We're glad that we could evaluate and fix the problem quickly and that you were pleased with the experience. Thank you for taking the time to leave us a review!

June 09, 2023

Had my air conditioning replaced. Dealer said it would be a while so they arranged a ride home for me. Was able to get some cleaning done, while car was being fixed. More

by EALHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Whitmire
Jun 09, 2023 -

Garber Honda responded

Thanks for choosing Garber Honda for your air conditioning needs! We're glad to hear that we were able to make the process easier by providing a ride home while your vehicle was being serviced. Hope to see you again for future maintenance or any other car needs you have.

June 08, 2023

We've been customers of this dealership for decades and we appreciate Deb Ferris's consistent professional service, always most satisfactory. More

by drkauppi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra
Jun 09, 2023 -

Garber Honda responded

DRKauppi, thank you for being a loyal customer of Garber Honda! We're glad to hear that Deb Ferris has consistently provided you with professional and satisfactory service over the years. We appreciate your business and hope to continue serving you in the future.

June 08, 2023

Josh is awesome. Love the help he renders every time I need him. I look forward to his help each time. More

by JAMESFAIRPORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra, Joshua Grant, Warren Stoutz, Ryan Soles, Angela Kryger
Jun 09, 2023 -

Garber Honda responded

We appreciate the time you took to share your experience, James! It's great to hear that Josh provided you with excellent service at Garber Honda. We'll make sure to pass along the kind words and we look forward to assisting you in the future.

June 08, 2023

Deb was fantastic, thoroughly explaining what needed to be repaired with my car! The service she has orchestrated has always been excellent, informing me of the progress of the repair along the way. Deb More

by SMRNVS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra
Jun 09, 2023 -

Garber Honda responded

We appreciate you taking the time to share your feedback with us, SMRNVS! Garber Honda is grateful for Deb's thoroughness and the excellent service she provides. Our team is always happy to keep you informed every step of the repair process. We hope to see you again soon!

June 08, 2023

Timely appointment, friendly service rep, appreciate the multipoint inspection, service rep explained things clearly, overall a great experience More

by DDFOSTER1275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Williams
Jun 09, 2023 -

Garber Honda responded

We're glad to see you had an overall great experience with us. Thank you for taking the time to leave your feedback on your timely appointment and friendly service rep. It's wonderful to hear our team provided transparent, informative service during your visit and that you appreciated the multipoint inspection. Come back to Garber Honda anytime!

June 08, 2023

I was treated well right from the start kept informed and the work was done right car runs great More

by JYELLIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Grant
Jun 09, 2023 -

Garber Honda responded

I appreciate you taking the time to leave a 5-star recommendation for our team! I’m thrilled to hear that they provided you with such a great service experience, and I’ll be sure to share this review with them so they know how much they’re appreciated. Thank you for choosing Garber Honda and I hope we see you again in the future. Safe travels!

Jun 10, 2023 -

JYELLIN1 responded

Brian Bey is a rare gem

Jun 10, 2023 -

JYELLIN1 responded

Brian Bey is a rare gem

June 08, 2023

Very professional and finished before the anticipated time. Enjoyed the video of review ,fully explains what was done to car More

by BRIAN4516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Clark
Jun 09, 2023 -

Garber Honda responded

Brian, thank you for sharing your positive experience with Garber Honda! We're glad to hear that our team was professional and efficient in their work. The video review is a great asset that we are happy you enjoyed it. It was our pleasure to assist you with your car's service, and we look forward to working with you again in the future.

June 08, 2023

From start to finish my service appointment rates five stars Garber Honda top notch dealership. More

by LETSRUNBIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra
Jun 09, 2023 -

Garber Honda responded

We appreciate you choosing Garber Honda and for sharing this feedback with us! We strive to deliver top-notch service every time and we look forward to working with you again in the future. Safe travels!

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