Garber Honda - Service Center

Great experience I went into Garber Honda to get my car inspected, and ended up trading in my late husbands’s car for a new CR-V! Bill and Bradley were very profession I went into Garber Honda to get my car inspected, and ended up trading in my late husbands’s car for a new CR-V! Bill and Bradley were very professional. Great customer service. I would highly recommend Garber Honda. More

Refusing to fix their horrible paint job on my van! I bought my Odyssey brand new from Ralph Honda. Three years later, the tailgate was rusting, and Honda had issued an extended warranty for the paint I bought my Odyssey brand new from Ralph Honda. Three years later, the tailgate was rusting, and Honda had issued an extended warranty for the paint because they were aware it was subpar. Garber Honda had my van for SEVERAL WEEKS. A couple of years later, not only is the rust back again, even worse than the first time, but in a completely different area (near the top of the liftgate), the paint is LITERALLY PEELING AND CRUMBLING OFF MY CAR!! I took it back to Garber, where the SAME man, John Coletta, tried to LIE and claim that only the rusted area had been touched up. Imagine his face when I retrieved the original paperwork that HE HIMSELF signed off on, that the entire tailgate HAD, in fact been repainted. I was then referred to a service manager named Tim. After going round and round with HIM, I asked him about Garber Honda's "Mission Statement"--the one that says that their success is measured by creating relationships with customers who want to return to them to do business again. He said he wasn't concerned about losing our business. So I will take my 840 credit score and my business elsewhere. More

Very professional! Great Customer Service! 10/15/2018 This is first time I went to Garber Honda. Before we decided going to this dealer store, another dealer told my husband we should change br 10/15/2018 This is first time I went to Garber Honda. Before we decided going to this dealer store, another dealer told my husband we should change brake oil, and many other issues of our car. We have a 2017 Oddssey , new car. When I talked to Ryan, he is very nice and he also very proud of his team members. Ryan is definitely Reliable and Royal to client. Very nice!!!The technicians did check our car less than 30mins and told me just because of the tire need some air, and Zero fee!!! We are very appreciate their professional help and now I could take my parents with my baby to anywhere with no worries!! Next time definitely will keep Garber Honda!! And also highly recommend Ryan and his whole team!! Nice person Great job!!! More

Great service! Every time ! It was time for my B17 service, yep, a big one ! I got my loaner car, and off to work I went. Every thing was done and ready by 3PM. I also got 2 new It was time for my B17 service, yep, a big one ! I got my loaner car, and off to work I went. Every thing was done and ready by 3PM. I also got 2 new tires. My Civic handles like brand new agin ! I love the service team at Garber, especially my Deb ! The service team is what keeps me coming back, year after year, about 20 years now, for new cars ! More

Josh provides an excelent Service at Garber Honda I've been a Customer at Garber Honda in Henrietta for more than 15 Years and through this time Josh Grant have been extremely helpful with the quick a I've been a Customer at Garber Honda in Henrietta for more than 15 Years and through this time Josh Grant have been extremely helpful with the quick and quality services provided for my Honda 2004 and Honda 2004 Cars and myself. I'm very pleased to work with Person like Josh who is always friendly, promt and polite as well as very technically knowledgable. I wish Josh all the best in all aspects of his life and in his career. More

Very pleased with quick service Replaced battery after analysis of electric system. It was done at a reasonable price. Even with no appointment was done very quickly. Warren was e Replaced battery after analysis of electric system. It was done at a reasonable price. Even with no appointment was done very quickly. Warren was extremely helpful. More

Issue Resolved After an initial issue with my recently serviced Civic, the Service Department made it right in the end. The problem is fixed. Many thanks to the se After an initial issue with my recently serviced Civic, the Service Department made it right in the end. The problem is fixed. Many thanks to the service department manager Todd Trask which helped me into this matter and also to the mechanic Dan Dalton who identified the problem and took corrective actions. A bit frustrating but apparently this is part of the life sometimes. Happy customer in the end. Weekend saved. More

Great job as always Warren is a great guy and is always very professional and courteous. I call with a tire problem, he made time to get me in and the problem was fixed. Warren is a great guy and is always very professional and courteous. I call with a tire problem, he made time to get me in and the problem was fixed. Been coming here for 25 years and truly is because of the great service team. More

The extra mile! I bought my Honda Fit at Garber in 2014 and since then have been impressed with the friendliness, courtesy, and "how-can-we-help-you?" attitude of the I bought my Honda Fit at Garber in 2014 and since then have been impressed with the friendliness, courtesy, and "how-can-we-help-you?" attitude of the service department and sales staff. Just today, in the middle of a snowstorm, the rear wiper blade came off my car. I had no idea how to attach it, so I called and got a "Come on over; we'll fix it for you!" And they did -- two employees (Warren Stoutz and a technician whose name I never got) took about 3 minutes, and I left as a happy customer. I would gladly buy my next vehicle from Garber. Thank you! More

GREAT TRANSACTION I don't think anything could have been any smoother than this deal with PETE, no pressure, no false promises, just a great BUSINESS deal. This is my t I don't think anything could have been any smoother than this deal with PETE, no pressure, no false promises, just a great BUSINESS deal. This is my third vehicle bought at Garber and won't be my last, {god willing} More