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Garber Randall Buick GMC - Service Center

Canandaigua , NY

4.7
225 Reviews

225 Reviews of Garber Randall Buick GMC - Service Center

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October 14, 2023

This dealership ALWAYS delivers what they promise. I would consider this to be the most effective and efficient dealership in the area. All the service advisors and their manager Dave Gordon are the More

by JODAG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, Dave , Kirk
Oct 20, 2023 -

Garber Randall Buick GMC responded

We're delighted to know that our team at Garber Randall Buick GMC Cadillac has consistently met your expectations! Your kind words about Dave and the rest of our service advisors are greatly appreciated. Thank you for choosing us as your dealership!

Oct 20, 2023 -

JODAG1 responded

Maintaining the Farnsworth culture is a great way to grow your business. As long as you do we will always be your customers.

October 14, 2023

Excellent service! I mistook the service date, l was a week early. They said if I could wait around they would get me in. I said sure. It wasn't much more than an hour More

by CDJOHNSON454
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
Oct 20, 2023 -

Garber Randall Buick GMC responded

We're glad to know our team at Garber Randall Buick GMC Cadillac was able to accommodate you despite the mix-up! Thanks for your patience and recommendation. Safe travels until we see you next time!

October 13, 2023

Very courteous and friendly. I appreciate the effort put forth. I was pleased with the result. More

by ADDENON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie, Tom
Oct 18, 2023 -

Garber Randall Buick GMC responded

Thank you for the excellent review of Garber Randall Buick GMC Cadillac, Addenon1!

October 13, 2023

always very courteous. keeps me informed of what service i need and any future service needed More

by NORSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Penna
Oct 20, 2023 -

Garber Randall Buick GMC responded

Norsen, we're delighted we could deliver an excellent experience! - Garber Randall Buick GMC Cadillac Team

October 11, 2023

Very courteous and prompt even though swamped. Mike Penna is a gem and took personal command to be sure my wheels were ready for an important business trip.Thank you. More

by JSCHICKLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Penna
Oct 17, 2023 -

Garber Randall Buick GMC responded

JSCHICKLER, we're glad to know Mike Penna and our team at Garber Randall Buick GMC Cadillac were able to assist you promptly. Safe travels on your business trip!

October 08, 2023

Got me in on time and out when they said it would be done, and for the amount estimated. More

by Thecake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk
Oct 17, 2023 -

Garber Randall Buick GMC responded

We are so happy that our Garber Randall Buick GMC Cadillac team earned your five stars. Thanks, Thecake!

October 06, 2023

Awesome experience, great to work with! This is the 9 car we have purchased from this dealership! More

by SBFOOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Case and group Scott
Oct 13, 2023 -

Garber Randall Buick GMC responded

We take immense pride in our team’s ability to provide exceptional service to our guests, and it’s wonderful knowing you have experienced exactly that over the years. It’s our pleasure to continue to be there for you and your vehicle needs. All of us at Garber Randall Buick GMC Cadillac look forward to seeing you again, and we hope you’re enjoying your new car!

October 06, 2023

Excellent service, timely, courteous and overall easy enjoyable experience! From start to finish it was great! More

by KSTAMATIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart Reber, Ben, Sam
Oct 13, 2023 -

Garber Randall Buick GMC responded

We're delighted to know you had an excellent and timely service experience at Garber Randall Buick GMC Cadillac. Thanks for sharing your positive feedback, we appreciate it!

October 05, 2023

The gentlemen in service scheduled my appointment, kept to the schedule and finished the work in a timely manner. More

by CWELCH4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i don't have their names.
Oct 11, 2023 -

Garber Randall Buick GMC responded

We're glad to know that our service team at Garber Randall Buick GMC Cadillac was able to provide you with a timely and efficient experience. Thanks for sharing your feedback!

October 05, 2023

Would highly recommend the service department. The car was ready when they said it would be More

by PUTTSPLACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 13, 2023 -

Garber Randall Buick GMC responded

Thank you for your recommendation and glowing review! We are thrilled we were able to provide you with a timely service experience. All of us at Garber Randall Buick GMC Cadillac look forward to working with you again in the future.

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