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Garber Randall Buick GMC - Service Center

Canandaigua , NY

4.8
178 Reviews

178 Reviews of Garber Randall Buick GMC - Service Center

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April 28, 2024

I bought a brand new car and the check engine light came on. Had to take the car back. Waiting on it to get repaired and it's supposed to be new! More

by M.BATISTE
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Penna
4.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Tomion
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

The service on my 23 Acadia was done promptly and everyone in the service department was very courteous and made me feel welcome. More

by FFD96
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Garber Randall Buick GMC responded

We're glad to know that our service department at Garber Randall Buick GMC Cadillac was able to provide you with a prompt and welcoming experience. Thanks for the positive feedback!

April 23, 2024

Kirk is efficient, helpful and provided excellent phone contact with an upbeat attitude . He went out of his way to assist us with our current vehicle needs and confirmed with us the status of our appoint More

by awalters2
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Garber Randall Buick GMC responded

We're delighted to know that Kirk was able to assist you efficiently and with a positive attitude at Garber Randall Buick GMC Cadillac. We appreciate your feedback and hope to see you back for any future servicing needs!

April 21, 2024

I asked 3 people for my warranty details and no one could answer me or provide me a copy of my warranty. I was told the reason I had to pay $1500 on my 2 year old enclave because the prior warranty repair ca More

by JASON@FIVESTARIMPROVEMENTS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t want to single anyone out it was bad all together.
Apr 22, 2024 -

Garber Randall Buick GMC responded

We're sorry to read about your recent experience with us. We understand how important warranty details are and we apologize for any confusion or miscommunication that may have occurred. We will be in touch shortly to get this resolved for you.

April 16, 2024

Can’t say enough great things about this dealership! I had an issue w my 2023 GMC Sierra and they went above and beyond ! My truck looks even better than it did brand new ! Thank you so much for all y More

by ANGEPRESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Garber Randall Buick GMC responded

We're so glad to know you had a great experience with us at Garber Randall Buick GMC Cadillac! It's our pleasure to go above and beyond for our customers. Safe travels, it was an honor assisting you!

April 12, 2024

Service is always prompt and professional. We don’t mind traveling to Canandaigua to do business with them! More

by KBARTO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Garber Randall Buick GMC responded

It's awesome to know that you find our service at Garber Randall Buick GMC Cadillac prompt and professional. We appreciate your willingness to travel for us!

April 04, 2024

They got me in in quickly for an oil change and I was headed out the door within the hour! Awesome people and service! More

by SBODE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Garber Randall Buick GMC responded

We're glad to know you had a quick and efficient service experience at Garber Randall Buick GMC Cadillac! Thanks for the positive feedback, we appreciate it. Safe travels until your next visit!

March 28, 2024

I have always been pleased with the service at Randall’s . You have a great team. More

by MMCMAHON520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Garber Randall Buick GMC responded

It's wonderful you are consistently satisficed with your service at Garber Randall Buick GMC Cadillac. Thanks for the kind words about our team!

March 22, 2024

Great team effort! ! Service department is always excellent. Ryan & Michael made everything easy and convenient. Thank you More

by CTHUBLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hubler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Garber Randall Buick GMC responded

We're glad to know our team, especially Ryan and Michael, provided excellent service at Garber Randall Buick GMC Cadillac. We appreciate your feedback and look forward to assisting you in the future!

March 21, 2024

Best experience I've ever had buying a car. Scott and Ryan were an incredible help More

by BANDRESSI
Recommend Dealer
Yes
Employees Worked With
Michael Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan & Scott C.
Apr 10, 2024 -

Garber Randall Buick GMC responded

We are so thrilled to hear your experience at Garber Randall Buick GMC Cadillac was the best one yet. We'll pass the kind words along to Scott and Ryan. Thanks for taking the time to share your positive experience!

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