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Garber Randall Buick GMC - Service Center

Canandaigua , NY

4.8
186 Reviews
Call Service Center (585) 394-0050

186 Reviews of Garber Randall Buick GMC - Service Center

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September 05, 2023

Been buying my vehicles there for years. Have all service and maintenance work done there too. Would recommend to anyone. More

by DCGOERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Raskind, Sam, Matt, Don and Kirk in service, and Randy too. All great guys
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Sep 08, 2023 -

Garber Randall Buick GMC responded

We're so grateful for your continued support and recommendations over the years! It's always a pleasure to assist you with all of your vehicle needs at Garber Randall Buick GMC Cadillac.

Helpful
September 02, 2023

Wow - great people - honest - great integrity - fair priced - fantastic dealership - clean - neat - great products - phenomenal More

by BIGCHOO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure, but he was great - appreciate him working
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Sep 08, 2023 -

Garber Randall Buick GMC responded

We're over the moon to read your review! It's fantastic that you found our team at Garber Randall Buick GMC Cadillac honest and fair-priced. We strive for neatness, integrity, and great products - thanks for noticing!

Helpful
September 02, 2023

I have been purchasing Cadillacs from Matt Thomas for several years. Matt has always been fare and honest with me on all of my purchases. The service department also has gone above and beyond to make s More

by CMITRANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Thomas, Don Fornataro, lynn
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Sep 08, 2023 -

Garber Randall Buick GMC responded

CMITRANO, it's great to know that Matt and our service department at Garber Randall Buick GMC Cadillac have consistently met your expectations. We appreciate the trust you've placed in us over the years!

Sep 08, 2023 -

CMITRANO responded

Looking forward to doing business with you in the future.

Helpful
September 01, 2023

Mike did a very good job of keeping me informed of everything that was being worked on with my XT5. More

by JACKIESMOM616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Sep 08, 2023 -

Garber Randall Buick GMC responded

Thanks for sharing your positive review with us. It makes us happy to see that our team is providing our customers with informative services that help them get what they need. See you next time! - The Garber Randall Buick GMC Cadillac Team

Helpful
August 27, 2023

I see nothing has now thing as changed in customer service I was treated as Family just like Randall Farnsworth Auto Group More

by JJFDAVIS88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Aug 31, 2023 -

Garber Randall Buick GMC responded

We're so glad to know you felt like family during your visit with us at Garber Randall Buick GMC Cadillac. We strive for this level of service every time. Thanks for the review!

Helpful
August 27, 2023

Good service and good people. Facility is clean and refreshments are avaible to all customers More

by JODAG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
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Aug 31, 2023 -

Garber Randall Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thank you for choosing Garber Randall Buick GMC Cadillac for your vehicle needs.

Sep 01, 2023 -

JODAG1 responded

If Garber can maintain the customer relationship that Randall Cadillac had they will be successful. I've always been comfortable dealing with this group of people.

Helpful
August 26, 2023

Service agent Curt with Cadillac is always so responsive and always keeps me informed. He is great to work with every time I bring my Escalade in for service. Keeps me informed if things to consider to keep More

by GAERWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt
Report | Print
Aug 30, 2023 -

Garber Randall Buick GMC responded

We're glad to know that Curt has been helpful and informative during your visits with us at Garber Randall Buick GMC Cadillac. We appreciate the positive feedback, and we'll make sure to pass it along! Safe travels in your Escalade.

Helpful
August 25, 2023

Loaner was filthy! Very surprised as this never happened before. Hope it was a one off More

by FRANKMACRI6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Aug 28, 2023 -

Garber Randall Buick GMC responded

We pride ourselves on our professional service and I'm very sorry to hear about the condition of your loaner vehicle. Thank you for bringing this to our attention as this is not our standard for our customers.

Helpful
August 24, 2023

Always appreciate the kind attention to my car! Great team! Thanks very much to all More

by KGORMAN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt
Report | Print
Aug 30, 2023 -

Garber Randall Buick GMC responded

We are so happy that our Garber Randall Buick GMC Cadillac team delivered an excellent experience. Thank you, Kgorman10!

Helpful
August 24, 2023

Great service. Right on time . Feel comfortable dealing with the service department at Randall. Thanks. More

by JO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Aug 30, 2023 -

Garber Randall Buick GMC responded

We're glad to know you had a great experience with our service department at Garber Randall Buick GMC Cadillac. We appreciate your feedback and look forward to seeing you again soon!

Helpful
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