Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Garcia Cadillac of Albuquerque
Albuquerque, NM
88 Reviews
We are please to announce we have a new management team! Aubry Padilla is our new GM with Raymond Montes as our new Sales Manager!
Please stop by and meet our new team and let them show you why Cadillac is the perfect car for you!
There is one place to buy your next new Cadillac in Albuquerque and that's Garcia Cadillac. We are proud to offer the expertise and the inventory that will help ensure you have the best buying experience around. We offer incredible deals on our new car inventory that will make getting into your new Cadillac easy, but make sure you check them out before they're gone! Not only do we have a huge selection of new Cadillacs, but we also have an impressive selection of pre-owned Cadillacs. As a family owned dealership we understand the importance of having a quality vehicle at a great price. That's why we put our used inventory through a series of rigorous tests to make sure you are getting the high quality vehicle you deserve! Our knowledgeable team will find you the Cadillac you've been needing.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 88 reviews
September 06, 2019
Customer Service Great customer service, It's nice to know great customer service still exist. Love my new ride looking forward to many trips to see the USA. Great customer service, It's nice to know great customer service still exist. Love my new ride looking forward to many trips to see the USA. More
by DonnaLabbe
Helpful July 08, 2019
Great Car buying experience John was a great salesman, very knowledgeable about the vehicle we purchased and even encouraged my husband to return in a week or so for a refresher John was a great salesman, very knowledgeable about the vehicle we purchased and even encouraged my husband to return in a week or so for a refresher on the vehicle options. The purchase was easy and quick and we would certainly purchase another vehicle from them. Nora was also great, she was able to find us even better financing then was originally available. What a great team. More
by WendyB
July 04, 2019
Worst dealership I have ever been to I wish I could give a negative star for this dealership. I had bought 2018 Toyota Prius three here and given $500 deposit. During test drive they show I wish I could give a negative star for this dealership. I had bought 2018 Toyota Prius three here and given $500 deposit. During test drive they showed me a dirty car so I did not come to know it had huge chips and too many scratches on the car. When I went for delivery I came to know they were giving me a broken car so I did not take the delivery and they told me I will be given a cheque back for the deposit I paid and they would call me when they send that out it’s been a week for this incident and there has been no call from them nor the cheque has been sent. When I had called yesterday to check on where is my cheque I was informed the sales manager is busy with other customers and I would get a call from him by end of the day. And now it’s the next day hasn’t his day ended where is the call. The sales manager was rude and shouted at me as if I was doing a crime by cancelling the deal with me when I said I won’t take the delivery and wasn’t ready to return my deposit at the first place I had to fight for it and have not received it yet I would never recommend anyone to go to this dealership. The sales people specially the manager is very sugary at the start of the deal and if u cancel the deal then they start showing their anger and true colors. I would recommend everyone to go to some other dealership but not this one as they are not at all trustworthy do not understand your time is important as well and just say they spent so much time with you etc. never go here never buy a car here else you will also be fooled and your money will be stuck forever. Also never buy used cars here as they are in their lot for months and months rotten there where no one takes good care of it. It’s accumulated with lots Nd lots of dust no protection no wonder the car was broken. Never buy a car here. More
by Varsha
July 03, 2019
Excellent Service! This was my second Cadillac I purchased from Garcia's. Jake and Nora were very expertise & friendly. I would be more than happy to refer them to my fa This was my second Cadillac I purchased from Garcia's. Jake and Nora were very expertise & friendly. I would be more than happy to refer them to my family & friends! More
by janet alcon
June 26, 2019
Exceptional staff at Garcia's My goodness, this is our second Cadillac purchase from Garcia's and the extent of the great team of Nora and Jake was exceptional! You have a winning My goodness, this is our second Cadillac purchase from Garcia's and the extent of the great team of Nora and Jake was exceptional! You have a winning team with their expertise, friendliness, and dedication to customer satisfaction. We bought our first Cadillac from Garcia's on the day they took over and the atmosphere was totally different. A sense of calmness prevailed thanks to the leadership and professionalism of both Nora and Jake. More
by Happy Mary
June 14, 2019
Excellent dealership From start to finish; the employees were attentive, helpful and supportive in understanding my needs. I felt comfortable with my purchase because of From start to finish; the employees were attentive, helpful and supportive in understanding my needs. I felt comfortable with my purchase because of how personable everyone was. More
by LORI24
May 20, 2019
Good folks Made a quick trip to Albuquerque for the weekend. Made an appointment to look at a vehicle and ended up buying one. Staff was professional and efficie Made a quick trip to Albuquerque for the weekend. Made an appointment to look at a vehicle and ended up buying one. Staff was professional and efficient. I hate buying cars and messing with the entire process but this time it was painless. Will definitely buy from them again. More
by Sef69
Employees Worked With
April 19, 2019
New Car Lease My wife & I leased a 2019 XT5 Garcia Cadillac of Albuquerque. This is the third new car with this company since 2010. We keep going back due to the ex My wife & I leased a 2019 XT5 Garcia Cadillac of Albuquerque. This is the third new car with this company since 2010. We keep going back due to the excellent service and relationship we share with people like Mr. John Pond and the others that assisted us in this transaction. It is great to deal with people you trust and can talk openly to without feeling you are getting a "sales pitch". John is superb in educating you about the vehicle of choice. Thank you all, I hope to do it again in about 39 months. - Harold & Raneta More
by Crankypapy
Employees Worked With
April 18, 2019
Great experience John served us very good. He helped us figure out the seat settings. The Internet at the dealership was down but John got us through without to much d John served us very good. He helped us figure out the seat settings. The Internet at the dealership was down but John got us through without to much difficulty.. Enjoying the car. Best regards The Casto Family More
by Gander08
Employees Worked With
April 02, 2019
Great service Excellent customer service. I felt special as soon as I walk into the dealer. They provided me all their attention and it was a great experience. Excellent customer service. I felt special as soon as I walk into the dealer. They provided me all their attention and it was a great experience. More
by Lauro
