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Garden Grove Kia

Garden Grove, CA

4.7
3,941 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,941 reviews

November 09, 2025

He is a great leader. I had a wonderful experience where all the staff was very friendly and attentive. More

by gussevilla19
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Wed
November 08, 2025

The service was amazing. Mitch my advisor was very nice and super informative. I will definitely be going back. More

by kathyvan88
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mitch
November 05, 2025

I had the BEST experience working with Nagwa! From the very first conversation she was extremely patient, kind, and genuinely helpful. She took her time explaining everything to me clearly, never More

by Mina Ibrahim
Recommend Dealer
Yes
Employees Worked With
Nagwa ang Hiogo
Nov 05, 2025 -

Garden Grove Kia responded

Mina, we're delighted to hear about your fantastic experience with Nagwa! We love the family feel she brings to Garden Grove Kia. Thank you for the trust and the kind words. Congratulations on your new ride!

November 05, 2025

I am a skeptic when it comes to purchasing a new or used car from a dealership and was not sure how my process would go at GG Kia. I started communicating with them a few weeks before I ended up visiting th More

by Craig W
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herb Santamaria
Nov 06, 2025 -

Garden Grove Kia responded

Craig, we understand your skepticism, and we're glad to hear we could earn your trust at Garden Grove Kia. Thank you for sharing your seamless, straightforward experience with our team. Enjoy your new car!

November 05, 2025

I went in for my first service. The staff was very friendly. Luis was very helpful and courteous. Great experience. More

by dougelam
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Nov 06, 2025 -

Garden Grove Kia responded

Thank you for sharing your positive experience with us! We’re glad Luis was helpful and courteous. Your feedback means a lot to the team. See you next time at Garden Grove Kia!

November 03, 2025

The representative that helped us was so kind and every question that we asked he answered and he let us know everything about our car and not to worry about it and they would take care of it they did a wo More

by jenglen246@gmail.com
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Louise Mendoza
Nov 04, 2025 -

Garden Grove Kia responded

Thank you for the wonderful review! We're happy to hear that our team kept you informed and provided excellent service. We appreciate you choosing Garden Grove Kia, Jen!

November 02, 2025

Chris was excellent. Service was fast, friendly, and worry free. I will definitely continue to have my car serviced at Gorden Grove Kia. Outstanding customer service!!! More

by 8ccassett
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chris service rep
Nov 04, 2025 -

Garden Grove Kia responded

Thank you for sharing your outstanding feedback about Chris and the team! We look forward to seeing you next time, here at Garden Grove Kia.

November 01, 2025

Good customer service and clean waiting area. . wait was not long at all. Thank you. More

by han.malzahn
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Recommend Dealer
Yes
Employees Worked With
Jeremy and Chris.
Nov 04, 2025 -

Garden Grove Kia responded

We are grateful for your positive feedback about Garden Grove Kia. Thanks so much, Han!

November 01, 2025

Luis at Garden Grove was patient, knowledgeable and overall gave great customer service. Would only go back for his assistance More

by VICTORIAEDEN
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Luis
Nov 04, 2025 -

Garden Grove Kia responded

We're delighted to hear you had such a stellar experience with Luis at Garden Grove Kia. Thank you for sharing, Victoria—we'll be sure to pass along your kind words!

October 31, 2025

The service department was kind, efficient, and seriously customer service oriented. It's always a pleasure to bring our fleet vehicles in for service. More

by DEAN45
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Mitch
Nov 03, 2025 -

Garden Grove Kia responded

Thank you for sharing your feedback about our team with us! See you next time at Garden Grove Kia!

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