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Garden Grove Kia
Garden Grove, CA
4,032 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,032 Reviews of Garden Grove Kia
April 24, 2026
Mitch got me in quickly and Sophannara finished the maintenance accurately and in a timely matter. Mitch did a good job explaining the next maintenance at 30k. maintenance accurately and in a timely matter. Mitch did a good job explaining the next maintenance at 30k. More
by bertwilson1
Employees Worked With
Mitch levasseur
April 21, 2026
I had an amazing experience at Kia Garden Grove thanks to Tony. Even though my service took a little longer than originally expected, Tony was incredibly professional and apologetic about the wait. He kept m Tony. Even though my service took a little longer than originally expected, Tony was incredibly professional and apologetic about the wait. He kept me updated throughout the process and went out of his way to make sure I felt comfortable and well-taken care of. It’s rare to find such great customer service—Tony is definitely the person to see! More
by Ramirezmary219
Employees Worked With
Tony, Aldo Orea
April 09, 2026
Love coming to Garden Grove Kia for my car service! Staff is always so attentive and knowledgeable! Luis always has exceptional customer service and very good with explaining what’s being done to my ca Staff is always so attentive and knowledgeable! Luis always has exceptional customer service and very good with explaining what’s being done to my car. More
by jhuerta_09
Employees Worked With
Luis M
April 06, 2026
I've come to count on the excellent customer care at Garden Grove Kia's service division. And in my eight years of experience with their service advisors and their mechanics, I've always been satisfied. Garden Grove Kia's service division. And in my eight years of experience with their service advisors and their mechanics, I've always been satisfied. Why? The work is done right. The first time. And they're great about updating me on the work progress. To sum it up, truly a textbook definition of a top notch service crew. More
by kevin.brewer
Employees Worked With
Grant (Service Advisor)
March 31, 2026
I always receive great service from Kia. Have been receiving my car service at this location in Garden Grove since I bought my car five years ago Have been receiving my car service at this location in Garden Grove since I bought my car five years ago More
by LOP_SILVIA
Employees Worked With
Grant
March 18, 2026
I had a professional experience. Web treated me with respect and care and provided great recommendations for upcoming services needed. I felt seen and like servicing my car mattered Web treated me with respect and care and provided great recommendations for upcoming services needed. I felt seen and like servicing my car mattered and not like a money grab like I had with other Kia dealerships. More
by GraceeRi
Employees Worked With
Web Espinoza
March 16, 2026
They were on top of what was going on with my car and took care of the problem and updated me in a timely manner and I was very happy with the outcome. took care of the problem and updated me in a timely manner and I was very happy with the outcome. More
by dischrader
Employees Worked With
Web
March 14, 2026
We had a very frustrating experience at Garden Grove Kia and I want to share it so other buyers can be careful. Before coming in, we received an email from the gm that listed pricing misleading. Based on and I want to share it so other buyers can be careful. Before coming in, we received an email from the gm that listed pricing misleading. Based on that information, my wife and I drove to the dealership fully prepared to purchase the vehicle that day. Once we arrived, we were told that the price in the email was actually just the normal online price and that taxes and registration would still be added on top. In other words, the numbers we were given beforehand were not accurate to the actual out-the-door price. The staff member we met with was polite, but the overall situation felt misleading and ended up wasting a significant amount of our time. We came in ready to buy and left very disappointed. For comparison, we ended up purchasing a vehicle the next day from another Kia dealership in Cerritos that was straightforward and transparent about their pricing from the beginning. My advice to anyone considering Garden Grove Kia strongly consider other dealerships that practice some ethical business. More
by GSanchez
Employees Worked With
Andrea Biggers
March 13, 2026
Great service always. Good help alway informative and very professional. Highly recommend for kia owners Good help alway informative and very professional. Highly recommend for kia owners More
by Morris
Employees Worked With
Luis in the service room is my guy🫱🏾🫲🏼
March 05, 2026
The service appointment started on time and was completed within a reasonable span of time. I regularly come to this dealership for my car’s maintenance. within a reasonable span of time. I regularly come to this dealership for my car’s maintenance. More
by Sjoo57
Employees Worked With
Grant
