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Garden Grove Kia

Garden Grove, CA

4.7
3,671 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,671 reviews

February 11, 2025

great service, super helpful! i am so excited about my new car. Thank you for all the help More

by KATLYNNK4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Garden Grove Kia responded

It was our pleasure to assist you here at Garden Grove Kia. Enjoy the new ride!

February 11, 2025

the service was very nice and people are very helpful and kind. we got what we wanted and i would recommend this dealership to others. More

by amnaazim22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Garden Grove Kia responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Garden Grove Kia provided helpful and kind service. We appreciate your recommendation and hope you enjoy your new vehicle!

February 10, 2025

Everyone there is very pleasant, and they have a GREAT waiting lounge with impressively fast Wifi. More

by BradyD453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Garden Grove Kia responded

Thank you for reviewing Garden Grove Kia! It's great to know that our team was pleasant and you enjoyed our waiting lounge.

February 08, 2025

Everyone was very helpful and kept us update what was happen with our car and how long it would take. More

by J55STUART71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Garden Grove Kia responded

We're delighted to hear that our team at Garden Grove Kia kept you informed and provided helpful service, Stuart. Thank you for sharing your experience with us!

February 07, 2025

Rebecca and Corey were both wonderful. Rebecca was genuinely interested in hearing what we wanted in a car. She listened and came up with the perfect answer. We never felt any pressure and More

by gibchild
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Nehez
Feb 07, 2025 -

Garden Grove Kia responded

It's fantastic to hear that Rebecca, Corey, and Fatima made your car buying experience at Garden Grove Kia so enjoyable! We appreciate your kind words and are delighted you felt comfortable throughout the process. Enjoy your new ride!

February 07, 2025

Fast and efficient service as usual! Always a great customer service experience!, Eric was excellent! More

by Jeff5080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martinez
Feb 07, 2025 -

Garden Grove Kia responded

Jeff, we're jazzed to hear that Eric and the team at Garden Grove Kia provided you with fast and efficient service. Thanks for your kind words!

February 06, 2025

Rebecca the sales rep was very friendly, Cory the manager was professional, and Fatima the finance gal was funny. They let me walk in right as the doors were closing, they made the car buying process easy! More

by d_galvan113
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Garden Grove Kia responded

We're glad to hear that Rebecca, Cory, and Fatima made your experience at Garden Grove Kia enjoyable and seamless! Thank you for sharing this positive feedback with us. Safe travels in your new car!

February 05, 2025

Outstanding in every way. Jeremy gives superior service, is kind, and helpful. Great waiting area with fresh coffee. More

by jerry320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Feb 05, 2025 -

Garden Grove Kia responded

We're delighted to hear that Jeremy provided superior service and that you enjoyed the amenities at Garden Grove Kia. Thank you for sharing your experience with us!

February 05, 2025

They showed an attitude of putting the customer first. They worked to get me the best deal possible. They never seem to tire or get frustrated working with me. They just keep smiling until I was satisfied More

by trendset
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Garden Grove Kia responded

We're delighted to hear that our team at Garden Grove Kia provided you with a customer-first experience and kept those smiles going! Thank you for sharing your positive feedback, and enjoy the great deal on your new vehicle!

February 05, 2025

Extremely honest! I negotiated my lease over the phone and when I arrived at the dealership they kept their word and we finished signing all the paperwork very very fa More

by Sherry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Garden Grove Kia responded

Sherry, we're delighted to hear that your leasing experience was smooth and efficient at Garden Grove Kia. Thank you for trusting us with your business!

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