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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,905 Reviews

1,905 Reviews of Garden Grove Kia - Service Center

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May 02, 2025

Eric served me and he was great! The communication was great and the service was quick and efficient. More

by sophie.kathrynx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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April 30, 2025

Service was efficient and the Service Representative Web was friendly and explained what would be done during the service and advised me of future needs. I have typically had a good experience at Garden Gro More

by SPARAMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web
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May 01, 2025 -

Garden Grove Kia responded

We're delighted to hear that Web provided you with friendly and informative service at Garden Grove Kia. It's great to know you've consistently had positive experiences with us. Thank you for your feedback!

April 30, 2025

Thank you Juan For helping me To find a car for work and The excellent service that you Provide me More

by jes.gar1998
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Campos
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May 01, 2025 -

Garden Grove Kia responded

We're so glad Juan was able to assist you! Thanks for trusting Garden Grove Kia with your business!

April 30, 2025

It was easy and the rep who checked me in helped me with a courtesy ride home ! I loved it More

by caro.jimenez2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy fox
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May 01, 2025 -

Garden Grove Kia responded

Caro, thanks for leaving Garden Grove Kia a five-star review! We are happy to hear that you enjoyed the ride!

April 28, 2025

Very poor mechanical skills , unprofessional leadership waste of time use Carson kia for repairs work More

by tn_fonseca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wed
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April 27, 2025

I have to wait around 45 minutes to get the service. Staff explained the service clearly. More

by ceciliaph16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
Report | Print
Apr 29, 2025 -

Garden Grove Kia responded

Cecilia, thanks so much for the 4-star review of Garden Grove Kia!

April 26, 2025

Although family have visited the new location on Harbor Blvd, this was my first experience. Upon my arrival I was greeted with a smile from a young person that informed me that someone would be with me soo More

by Michael Shon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox, Luiz Mendoza
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Apr 28, 2025 -

Garden Grove Kia responded

Michael, we're delighted to hear that Jeremy and the team at Garden Grove Kia made your visit a pleasant one! It's always nice to see familiar faces like Luiz's. Thanks for choosing us for your Kia Sedona's maintenance needs!

April 26, 2025

Facility in and out very clean and everybody is in a good mood and polite More

by 59ESALAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 29, 2025 -

Garden Grove Kia responded

Thank you for the five-star review of Garden Grove Kia!

April 24, 2025

The customer service experience at Garden Grove Kia was exemplary. The staff demonstrated professionalism, kindness, and respect throughout our interaction. Jeremy, in particular, provided outstanding assi More

by carlosjr45.ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Apr 24, 2025 -

Garden Grove Kia responded

Thank you for sharing your positive experience with us at Garden Grove Kia! We're delighted to hear that Jeremy and the team provided exemplary service. We appreciate your support and look forward to serving you again in the future!

April 24, 2025

Service staff are always informative and kind. Always done in a timely manner. Waiting area is always clean. More

by jhuerta_09
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis & Jeremy
Report | Print
Apr 24, 2025 -

Garden Grove Kia responded

Thank you for the kind words! We're delighted to hear that our service staff at Garden Grove Kia provided a positive experience. We appreciate your feedback and look forward to serving you again!

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