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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,941 Reviews

1,941 Reviews of Garden Grove Kia - Service Center

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May 18, 2023

It was a great experience fast workers and great customer service definitely worth the wait More

by darrelltheunique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot
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May 18, 2023 -

Garden Grove Kia responded

5-star reviews always make our day, Darrell! Thank you so much for supporting Garden Grove Kia!

May 18, 2023

Dealership advisor Luis is always a big help and gets me out as quick as possible More

by GRAYJASON1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Mendoza
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May 18, 2023 -

Garden Grove Kia responded

We're elated that Luis has consistently provided timely and accommodating assistance! Thanks for being a Garden Grove Kia customer. We look forward to working with you again next time!

May 18, 2023

Great experience and helpful staff. Waiting area is very clean and accommodating. Time of work was done in a timely matter. More

by aguzman2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
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May 18, 2023 -

Garden Grove Kia responded

We're delighted to hear that you had a great experience when visiting us at Garden Grove Kia! It's fantastic that our staff was able to assist you fully and provide helpful service. We're also glad to know that our waiting area was accommodating and clean. Thank you for choosing our dealership and drive safely!

May 17, 2023

Clean handling of a prepaid scheduled maintenance. Also dealt with 3 recalls on the vehicle. More

by DAVID@KANDASAMY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efraim
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May 17, 2023 -

Garden Grove Kia responded

Thanks, David, for stopping in for service and leaving Garden Grove Kia a five-star review! We love to hear when our customers are happy.

May 17, 2023

The process was smooth and the staffs were very welcoming and helpful. We were in and out of there less then the estimated time given. The representative that help me answered all my questions. More

by emart405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain perez
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May 18, 2023 -

Garden Grove Kia responded

We are thrilled to hear that you had such a smooth and seamless experience with us here at Garden Grove Kia! Our team is dedicated to providing welcoming and helpful service, along with efficient solutions for our valued customers. Thank you for taking the time to share your kind words and for choosing our dealership for your automotive needs.

May 16, 2023

I had Jeremy as my service technician. He was very professional and walked me through the services in a clear and precise manner. More

by djayalde25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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May 16, 2023 -

Garden Grove Kia responded

Thank you for stopping by to review Jeremy and Garden Grove Kia! We truly appreciate your feedback!

May 16, 2023

Outstanding service. Would highly recommend. Easiest car buying experience in my entire life. The best. More

by DANNOLARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mia
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May 17, 2023 -

Garden Grove Kia responded

We're grateful for your business and thrilled to hear how outstanding your experience was at Garden Grove Kia! Thank you for sharing how easy and stress-free your car-buying experience was. We really appreciate your recommendation, and it means so much to us that you chose our dealership for your purchase.

May 16, 2023

Great customer service and efficient maintenance service. Also in a timely manner and communication with me More

by redscootertoyou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
May 16, 2023 -

Garden Grove Kia responded

We are delighted to hear that Garden Grove Kia has earned your 5-star rating! Thank you for your feedback!

May 16, 2023

I was have a pleasant visit when I go to get my car service. Luis is so good on explaining everything and giving me the estimate wait time. So far nothing but good experience! More

by ROBLESM26
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Luis
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May 16, 2023 -

Garden Grove Kia responded

Thank you for reviewing Garden Grove Kia! We truly appreciate your shoutout to Luis and hope to assist you again in the future!

May 13, 2023

Luis is the man in the service dept. I've been taking my 2019 Forte there for four years and have received excellent service from day one. More

by JOHN LOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
May 15, 2023 -

Garden Grove Kia responded

Thank you for the review, John! We are thrilled to hear that you are so confident in Luis to get the job done. We appreciate your continued business and are looking forward to seeing you back at Garden Grove Kia!

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