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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,940 Reviews

1,940 Reviews of Garden Grove Kia - Service Center

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May 11, 2023

I had a wonderful experience as a customer of the service department, I look forward in working with my service advisor Andrea, she is very knowledgeable, helpful ane cares about my needs. I recommend thi More

by JERRY4983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea from service department
May 11, 2023 -

Garden Grove Kia responded

Thank you for the review, Jerry! We are so glad to hear that you had such a successful service experience working with Andrea and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

May 11, 2023

Did an engine cleaning that significantly reduced loss of oil in the vehicle. So far great pay for that. Jeremy was good help in service dept. More

by galamillo15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
May 12, 2023 -

Garden Grove Kia responded

We're happy to hear about your positive experience with our service. We appreciate you taking the time to share your feedback with us here at Garden Grove Kia. We'll be sure to pass along your kind words to Jeremy in our service department. It was a pleasure assisting you, and we hope to serve you again in the future!

May 11, 2023

Andrea is very knowledgeable, helpful, friendly and cares for my needs as a customer, she makes me feel that I belong and gives me an exquisite experience while my vehicle is serviced or repaired, I am gla More

by JERRY4983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea service department
May 11, 2023 -

Garden Grove Kia responded

We appreciate your detailed feedback, Jerry! Providing an exceptional customer service experience is one of our top priorities. It's fantastic to hear that Andrea took great care of you and gave you an exquisite experience during your service or repair visit. Thank you for being a loyal Garden Grove Kia customer, and we look forward to serving you for many years to come!

May 09, 2023

The service was awesome and the employees were very friendly. I would recommend his dealership to anyone. More

by joannsteinegeweg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Santos, Luis Mendiza
May 09, 2023 -

Garden Grove Kia responded

Joann, we couldn't be happier to hear how much you enjoyed your experience at Garden Grove Kia! Our team takes pride in being friendly and exemplary service, so thank you for recommending our dealership to others. Please let us know if there's anything else we can do for you in the future!

May 09, 2023

I really liked the service very nice and helpful on everything thank you for ur service More

by jackiegarcia433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrin
May 09, 2023 -

Garden Grove Kia responded

Thank you for the review! We appreciate your support and hope to see you again at Garden Grove Kia. Safe travels!

May 09, 2023

Quick and excellent service They are so kind and I am very satisfied with their service. More

by taekim91311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 09, 2023 -

Garden Grove Kia responded

Thank you for leaving Garden Grove Kia this wonderful review and for trusting us with your vehicle's care. It was our pleasure to assist you and perform your vehicle's service! Have a great day and keep us in mind for any future needs!

May 09, 2023

The maintenance department was great. They were super helpful and communicated with us about what was going on. They also went above and beyond to help us. More

by jewel.peeler10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
May 09, 2023 -

Garden Grove Kia responded

We're thrilled to hear our service department at Garden Grove Kia was able to provide great maintenance for your vehicle! Our team makes communication a top priority, and it's fantastic to know we went above and beyond to assist you. We appreciate your feedback and hope to continue exceeding your expectations in the future.

May 09, 2023

I appreciated the contestant communication while my car was being serviced. My car was ready in a very timely manner. Luis M. Was very professional and helpful. More

by niedwick17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
May 09, 2023 -

Garden Grove Kia responded

We're happy to hear about your positive experience at Garden Grove Kia, and are thrilled that Luis helped make the process smooth and easygoing! Thank you for sharing your feedback with us, safe travels ahead!

May 09, 2023

Had an appointment for maintenance but also needed a recall,Garden Grove Kia was very happily ready and did both and more importantly did not take long at all. More

by mahal.ochrist
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy,Scott
May 09, 2023 -

Garden Grove Kia responded

We're glad to hear that our team was able to assist you with your maintenance and recall needs in a timely manner here at Garden Grove Kia! Your feedback means a lot to us and it's always a pleasure to know when we're meeting our customer's expectations. Thank you for trusting us with your vehicle's care.

May 07, 2023

Very pleased with customer service. Luis was very friendly and extremely helpful. The wait time for servicing to be completed was quick. More

by ecedeno5559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in the service dept
May 08, 2023 -

Garden Grove Kia responded

These are all things we love to hear! We're so glad Luis could welcome you to Garden Grove Kia with such a smooth and timely experience. Safe travels from the entire team!

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