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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,914 Reviews

1,914 Reviews of Garden Grove Kia - Service Center

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March 30, 2023

Thank you to Andrea Villa, service lead technical and mechanics staff tremendous work on an engine replacement with warranty. Took a time, lot of testing, countless follow ups. GG Kia loaned me a vehicle More

by V J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Villa
Mar 30, 2023 -

Garden Grove Kia responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Andrea and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

March 30, 2023

Great service, snacks available while you wait, timely maintenance, excellent customer interactions, and a great way to ensure my KIA gets quality care for it's service needs. More

by amiekacz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 30, 2023 -

Garden Grove Kia responded

Thanks for the great review of Garden Grove Kia. We are glad to have you as a loyal client!

March 30, 2023

Great service! I have to write 15 words minimum. Who does that. Not me then who. More

by WILLIAM BIVENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Mar 31, 2023 -

Garden Grove Kia responded

Thanks for trusting Garden Grove Kia with your business, William! We hope to see you again soon!

March 29, 2023

They were very communicative and attentive to my requests, needs, concerns, questions. Thanks Jeremy! Appreciate you More

by alexsungbinkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Mar 29, 2023 -

Garden Grove Kia responded

Thank you for choosing Garden Grove Kia, Alex! We are certain Jeremy will appreciate the shoutout. Have a fantastic day!

March 29, 2023

My service advisor was really nice and I love that facility is clean and I love the gourmet coffee… Although I always see the popcorn machine empty in the morning :) More

by lucykaelin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avila. Service advisor
Mar 29, 2023 -

Garden Grove Kia responded

Thank you for sharing this feedback with us, Lucy! We are glad to hear that you enjoy our facility and service, and your comments have been noted!

March 29, 2023

Very efficient and pleasant to work with. Did work well and good communications skills. Thanks More

by juliehead93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis
Mar 29, 2023 -

Garden Grove Kia responded

Our team is always happy to help you out, Julie! Thank you for supporting Garden Grove Kia!

March 29, 2023

Luis and Andrea really helped get my car in right away and Luis notified me as promised when my car would be expected to be ready and when part would arrive. He was very helpful and courteous and even gav More

by JACKIEBORBON / Linda Minson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Mendoza
Mar 30, 2023 -

Garden Grove Kia responded

Thanks so much for leaving us five stars and for trusting the team at Garden Grove Kia to service your car. It was a pleasure to help, and we will certainly pass these kind words along to Luis and Andrea. Come see us for that free car wash soon!

March 29, 2023

I just wanted to take a minute to rate my recent experience at Garden Grove Kia . As you can see I gave it five stars and that’s because Armando made sure the process was very smooth from beginning More

by kinamor94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Anaya
Mar 30, 2023 -

Garden Grove Kia responded

We are so grateful that you stopped by to rate your experience at Garden Grove Kia! Thank you for giving Armando and the team here five stars--your satisfaction is important to us! Looking forward to next time, but until then, drive safely!

March 29, 2023

His service was very good, very courteous, straight to the point thoughtful. I appreciate it how fast he put me through. More

by HIEPT2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mcgregor, Dan Le
Mar 29, 2023 -

Garden Grove Kia responded

We're glad to hear about your satisfaction with your recent vehicle service! Our team works hard to ensure every customer is cared for efficiently and thoughtfully. We appreciate your feedback and hope to see you again at Garden Grove Kia!

March 27, 2023

Pretty fast service, I went in for regularly scheduled maintenance. And even though they didn't do car washes on site, they have me a voucher for one More

by saneeya1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Mar 28, 2023 -

Garden Grove Kia responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

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