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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,937 Reviews

1,937 Reviews of Garden Grove Kia - Service Center

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April 19, 2023

I was greeted promptly at my appointment time with a friendly smile and by many staff waiting assist the next customer in line. More

by MotherTucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Apr 19, 2023 -

Garden Grove Kia responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back!

April 19, 2023

Efrain told me for the inconvenience of going back & fourth so many times due to a part of my car not painted having to ship it out to get painted then going in and it not matching the color black with More

by alexandra_men012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Efrain
April 18, 2023

Excellent service. I will come back when I need a car service. Luis is a great advisor More

by patrickle1912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis from service department. 5 stars
Apr 18, 2023 -

Garden Grove Kia responded

We're glad to hear Luis and the team left a great impression! Thanks for trusting Garden Grove Kia with your business. We look forward to seeing you again for your next car service!

April 17, 2023

Although busy, the staff was professional and efficient and maintained communication throughout the visit. Luis was especially helpful More

by niedwick17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Apr 19, 2023 -

Garden Grove Kia responded

Thank you for the review! We are thrilled to hear that Luis delivered such a successful service experience. Drive safely, and we hope to see you back again at Garden Grove Kia!

April 17, 2023

Great people experience timely knowledge clean professional and most off all the best of the best More

by ZIG1AND2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Abooey
Apr 18, 2023 -

Garden Grove Kia responded

Thanks so much for the supportive review! We're delighted you've enjoyed working with our team at Garden Grove Kia!

April 15, 2023

Incredibly upset about the whole experience. Went in for an electrical issue since my car charger isn’t working. They ordered a part without even looking at it, so who knows if it would have bee More

by kmsholl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
April 13, 2023

Efrain was an excellent service advisor that went above and beyond his scope to show me Hybrid componente on the Kia Niro. More

by isaacasanchez2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Apr 19, 2023 -

Garden Grove Kia responded

Thank you for the positive review of Garden Grove Kia! We are thrilled to hear that Efrain provided you with excellent service and went above and beyond. Drive safely and we hope to see you again!

April 13, 2023

Efficient and friendly. Luis reviewed past services, recalls and recommendations for my car. He showed me test results, and finished results. Did not feel pressured into doi More

by drprante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Apr 18, 2023 -

Garden Grove Kia responded

Thank you for sharing your positive experience with us at Garden Grove Kia! We're thrilled that Luis was able to provide you with efficient and friendly service. We appreciate your positive feedback about our lounge, coffee, and refreshments. Thank you for your business and we look forward to seeing you next time!

April 13, 2023

Efrain is a good service advisor? You guys should give him a raise very good gu More

by esliheet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Apr 18, 2023 -

Garden Grove Kia responded

Thank you for the kind words about Efrain here at Garden Grove Kia! It means a lot to us and we will be sure to pass along your praises. Until next time, safe travels ahead!

April 12, 2023

Very friendly and honest service. It was done faster than originally thought. Great service, thank you! More

by KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Apr 19, 2023 -

Garden Grove Kia responded

We are glad that we could provide top-notch efficient service to you! Have a great day and safe travels until we see you again here at Garden Grove Kia.

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