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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,914 Reviews

1,914 Reviews of Garden Grove Kia - Service Center

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March 17, 2023

Although they could not replicate the issue I brought it in for, they did not make me feel like I was a crazy car owner. Great customer service. More

by beth.copes2011
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in Service was very helpful
Report | Print
Mar 17, 2023 -

Garden Grove Kia responded

Our team will always be here to support you, Beth! Thank you for choosing Garden Grove Kia and please let us know if anything comes up.

March 15, 2023

I received clear information about what was needed on the car and the service was completed in the time that was stated which I really appreciated. More

by LV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Mar 16, 2023 -

Garden Grove Kia responded

Thank you for the review! We appreciate your business and hope to see you back again at Garden Grove Kia. Safe travels!

March 14, 2023

Luis is great! He always gets my car in fast and is prompt with reaching gout to me with updates. He helped me work with the extended warranty company who was givin More

by jose_chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
luis in service
Report | Print
Mar 14, 2023 -

Garden Grove Kia responded

Jose, thank you for the review! We are so glad to hear that Luis delivered such a successful service experience. Drive safely, and we hope to see you back again at Garden Grove Kia!

March 13, 2023

Very pleasant staff and clean facility. However, the service staff is always trying to sell additional unnecessary services. For example, at 25K miles I was convinced, I needed the coolan More

by mckinstd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Mendoza
Report | Print
March 10, 2023

Javier was very knowledgeable and helpful. Also, Luis and the service department did wonderful job replacing my windshield. More

by troyritchie24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Santos and Luis from Service
Report | Print
Mar 10, 2023 -

Garden Grove Kia responded

Javier, Luis, and the entire Garden Grove Kia team are thrilled to see your glowing review, Troy! We are happy to know that your windshield replacement went smoothly. Thanks for choosing Garden Grove Kia and we will see you next time!

March 09, 2023

My service representative was Luis. He was knowledgeable, informative and explained everything about the service to my car. More

by KHAEGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Mar 09, 2023 -

Garden Grove Kia responded

Thank you for the review! We appreciate the kind words about Luis and hope to see you back again at Garden Grove Kia. Safe travels!

March 09, 2023

It was very easy to make an appointment. Was serviced quickly and all approved work was done. More

by carey.on
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Perez
Report | Print
Mar 09, 2023 -

Garden Grove Kia responded

We're elated that we could make the process a smooth success, Carey! Thanks for working with us at Garden Grove Kia. Safe travels, and we'll see you next time!

March 07, 2023

Highly recommend Luis Mendoza as your service advicer. Takes my concerns about my car when I take it in for service. I always leave satisfied after me car gets its service done . More

by lupe77.lm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Mar 07, 2023 -

Garden Grove Kia responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Luis and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

March 06, 2023

The service department was very courteous and delivered efficient service. Luis provided great customer service More

by rsantana_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, Service dept.
Report | Print
Mar 06, 2023 -

rsantana_3 responded

Service department provided great service.

Mar 07, 2023 -

Garden Grove Kia responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Luis and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

March 02, 2023

Garden Grove Kia has the best service team in Orange County. Appointments are on time, well-communicated and outstanding performance. More

by kdraws2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Anaya
Report | Print
Mar 03, 2023 -

Garden Grove Kia responded

Our team appreciates your wonderful review! Thank you for your support and we will see you next time!

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